1. Northtown Physical Therapy PC

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    Buffalo, NY

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    Northtown Physical Therapy PC

    3.0 (2 reviews)

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    6 months ago

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    Buffalo Spine & Sports Medicine - See bruises here that I mentioned in my review.

    Buffalo Spine & Sports Medicine

    2.1(49 reviews)
    1.5 mi

    Dr Corrine excellent I get Botox injections. She is fast effective highly recommend her. Staff is…read moreexcellent and friendly.

    Yesterday I had a follow-up checkup, and I unfortunately left after waiting for 1 hour 1/2. I was…read morebrought back after about 40 minutes. When it became 1 hour, I went up to the front desk and asked if she knew what was going on with Stacy. The receptionist said, "Oh, she likes taking extra time with her patients" got up from her chair and came back and said she shouldn't be much longer. I went back to my room and waited. The girl that took me to my room came and said "I know this is horrible, but Stacy is right across the hall, and you are next. I am going to knock on the door again too" It is now going on 1hr 15 minutes. About 5-10 minutes later, Stacy came out of the room and disappeared. Didn't come across the hallway and say anything, just disappeared. Still gave her about 5 minutes, but nope, no Stacy. Even if I had waited, I probably would have gotten some type of attitude from her, like I have before. The one time she even stopped me from talking so she could get to her next patient because he had been waiting 20 minutes "well what about me, I was waiting a hour? I said. Finally decided this is enough and got up and went to front desk to find out about my co-pay. While I was at the desk, the one girl (the one who put me in the room), asked if I was leaving because Stacy was available now. I told her absolutely yes that I was leaving. 1 1/2 hours is unacceptable, at least to me, especially if there is no communication or emergency going on. Maybe give longer appointment times, so this doesn't keep happening. Something needs to be figured out, because this is unacceptable. I do want to thank Drs. Cicchetti for the wonderful care that they both gave me while there. Funny how with both of them, they spent extra time with me, and I wasn't waiting very long. I also want to thank the receptionists, who were always courteous and professional.

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    Buffalo Spine & Sports Medicine
    Buffalo Spine & Sports Medicine - Reception area

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    Buffalo Spine & Sports Medicine - Waiting area

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    Waiting area

    Northtown Physical Therapy PC - physicaltherapy - Updated October 2026

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