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    Phoenix Physical Therapy

    4.0 (4 reviews)
    Open 7:30 am - 7:00 pm

    Services - Phoenix Physical Therapy

    Physical therapy

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    Kurtz Kenneth & Assoc Physical Therapy

    Kurtz Kenneth & Assoc Physical Therapy

    (3 reviews)

    Isn't it a little odd to write a five star review for a place you never hope to see again? Maybe…read moreit's more than a little odd. Either way, as much as I enjoyed rehabbing my injured shoulder, physical therapy isn't something I want to visit any time soon. At least when I inevitably hurt myself again, I know exactly where to go. I'm a bit of a gym rat, and unfortunately for my joints, I'm also a bit of a compulsive over-exerciser. So when I hurt my shoulder as a direct result of too much yoga, I needed somewhere to get better. I got a referral to Ken's office and off I went. My rotator cuff had never felt worse and I just wanted to get back to my old habits (well, a less painful version anyway), so physical therapy it was. I rehabbed with Dr. Charles for about two months while I worked on my extension, the better to get back on the mat as soon as I could. I received the best care possible. On a given session, I would alternate between stretching-based exercises and weight bearing exercises. We worked from a plan designed to be effective and challenging to the point where I could lift heavier weights over my head without causing too much strain to my shoulder. But the best part was the ice at the end of the sessions. Wouldn't you love the ice the most during a broiling summer day? I sure did. Again, as much as I loved this place, I hope to never see it again. But in the (let's face it, likely) event that I endure yet another gym injury, I know exactly who to call.

    Excellent for cadio-pulmonary care. Therapist have specialized knowledge and tools to address the…read moreneeds of clients.

    Harris Hill Nursing Facility

    Harris Hill Nursing Facility

    (19 reviews)

    My 91 year old mother just completed a rehab stay at Harris Hill after a fall. She and I were both…read morevery happy with the facility. The vast majority of the staff were absolutely wonderful - and there seemed to be plenty of people to take care of the residents. My mother also felt that the quality of the rehab was quite good. The only thing she complained about was the quality of the food. It seemed to be hit or miss. Some meals were decent, some were not so great. So I knocked off 1 star for that. But overall, if the need ever arises we wouldn't hesitate to go back there.

    Oh, where to begin with regard to this "nursing facility?"…read more I'll preface my review by saying that I wouldn't send a cockroach to stay here...although given the cleanliness of the place I'm sure more than a few have taken up residence, and more than likely permanent placement. My dad was here for approximately three weeks for "rehab" after having major surgery. The only reason he went here was because they were the only facility in the surrounding area that had a bed open. I remember the place being called "Harris Hellhole" by people who worked there back in the day, but I figured maybe things had changed since then. Well, how very wrong I was. We had issues with his "care" (term used loosely) from day one. Rude, unprofessional and downright incompetent staff. Inconsistent therapy schedules. Absolutely FILTHY rooms. Insane response times to call buttons. No one answering the front desk phone after like 5 PM. Not being washed enough. Being left to fester in his own waste for 30-45 minutes at a time, and staff getting nasty when asked to help him. Food that was often lukewarm at best. A bed that only functioned properly half the time. Being told to "stop using your call button so much old man." Oh, and I wouldn't be exaggerating to say that they damn near killed him twice. I won't elaborate on that here. All of this taken together set his rehab back significantly. This is all to say nothing of the overpowering stench of urine and feces from the moment you walk in. (It's either that or the rotting flesh of corpses stacked ten feet high somewhere.) I get that it's a nursing home and not a mansion, but come on now. It needs a good deep cleaning at least once a week! Not to mention the many residents you can hear crying "hello, please help me!" from their rooms, with no response from staff, or the ones roaming the halls being ignored as well. You're practically begging for a lawsuit, much like that squalid craphole called Comprehensive Rehab in Williamsville is facing. That place needed to be condemned YEARS ago and every employee within it thrown in jail. HH should face the same fate with the exception of maybe a handful of staff being spared the criminal charges; namely the social worker whose first name starts with an L. If by chance you're reading this, get out of there. You can apply your great people skills and do so much good elsewhere. Perhaps in the VA Healthcare System. People, for the love of all things sacred, do NOT send your loved ones here. They just might die from the lack of proper care. My dad is on his way to a better place as of next week, but because of the neglect at HH he has been in the hospital since Monday. If God forbid you DO have someone here, get them out of you can. If that's not an option, monitor their time there VERY closely. Use your eyes and ears, document EVERY incident and report it to the NYS Department of Health and Ombudsman's office. Now, this is the part where I will get a canned response (probably AI) saying to contact the administrator with my concerns, or that my concerns have been passed on. Yeah, that ship has sailed and sunk. This person supposedly turned one of the Absolut Care locations around, but at HH they are as useless as basketball cleats. Myself and others in the family did just that, and nothing changed. Classic case of "we investigated ourselves and cleared ourselves of any wrongdoing." The aforementioned social worker was the only one who really helped in any way, but even they could only do so much. Oh, and don't be fooled by their cute little pictures on social media showing the residents playing bingo, interacting with therapy dogs and looking all smiles. The truth is something far more sinister, . They have a "five star" image to uphold, collateral damage be damned. Bottom line: Don't. Just don't.

    Phoenix Physical Therapy - physicaltherapy - Updated May 2026

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