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GI Excellence

3.3 (105 reviews)
Closed 9:00 am - 5:00 pm
Updated 2 months ago

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5 years ago

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8 years ago

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10 years ago

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7 years ago

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7 years ago

Just terrible. Constantly fighting to be heard and jumping through hoops to get semi descent care.

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9 years ago

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8 years ago

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7 years ago

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11 years ago

Nice staff and Doctor Chakrabarrty is great. Did not have to wait long for my appointment.

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9 years ago

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Review Highlights - GI Excellence

Doc is very professional and the staff at the Hemet office are wonderful!

Mentioned in 3 reviews

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Matthew Schultzel, DO - Dr. Schultzel, DO.  Leading Robotic Surgeon in San Diego County

Minimally Invasive Colon and Rectal Surgery/General Surgery

Matthew Schultzel, DO

4.7(62 reviews)
15.2 mi

Dr Matthew Schultzel is a fantastic surgeon. He was personable and knowledgeable using the newest…read morerobotic technology to remove my gallbladder with the least invasive procedure. Post op appointments he was informative and had a great friendly demeanor. Highly recommend his skill and his office team. Busy doctor but worth the wait.

1 out of 5 stars (for office staff -- 5 stars for Dr. Schultzel)…read more I had gallbladder surgery with Dr. Schultzel in September 2025. He was excellent -- kind, thorough, and professional. Unfortunately, my post-surgery experience has been made extremely stressful due to the office staff and management. When my EDD paperwork was first submitted, the staff only gave me two weeks off work, even though the doctor clearly stated I needed six weeks due to lifting restrictions. After multiple calls, I finally spoke with Julie, who was rude, argumentative, and dismissive. She even said sarcastically, "Fine, I'll give you six weeks off," which is completely unprofessional. I later spoke with Emily, the office manager, who apologized, but Julie's poor attitude continued. Despite Emily's assurance that she would personally handle any future issues, she never returned my follow-up calls. Since then, communication has been inconsistent. Some emails were answered, but usually with short, unhelpful replies, and many others went unanswered altogether. Each visit I've made to the office has been met with cold or dismissive attitudes. Even when my doctor extended my recovery another two weeks, Emily questioned it inappropriately in front of other staff. I've had to show up in person multiple times just to get updates, only to be brushed off again. The doctor and PAs are wonderful, but the back office is disorganized, unprofessional, and lacking empathy. I've felt ignored and unsupported -- especially regarding time-sensitive EDD paperwork that directly impacts my income. It's unfortunate because Dr. Schultzel deserves better representation from his staff. Patients shouldn't have to fight this hard for basic communication and follow-up care. Edit: I split the difference and gave 3 stars. I have no issue with Dr Schultzel. It's sad I had to place a review to actually have someone try to call me or respond to the issues at hand.

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Matthew Schultzel, DO - Dr. Schultzel, DO.  Leading Robotic Surgeon in San Diego County

Minimally Invasive Colon and Rectal Surgery/General Surgery

Dr. Schultzel, DO. Leading Robotic Surgeon in San Diego County Minimally Invasive Colon and Rectal Surgery/General Surgery

Matthew Schultzel, DO - Dr. Schultzel, DO.  Leading Robotic Surgeon in San Diego County

Minimally Invasive Colon and Rectal Surgery/General Surgery

Dr. Schultzel, DO. Leading Robotic Surgeon in San Diego County Minimally Invasive Colon and Rectal Surgery/General Surgery

Matthew Schultzel, DO - Dr. Schultzel, DO.  Leading Robotic Surgeon in San Diego County

Minimally Invasive Colon and Rectal Surgery/General Surgery

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Dr. Schultzel, DO. Leading Robotic Surgeon in San Diego County Minimally Invasive Colon and Rectal Surgery/General Surgery

United Medical Doctors

United Medical Doctors

4.4(7 reviews)
32.5 mi

Ever since I first met him I felt a sense a calmness, immediately in his presence. He's so…read morethorough, honest and patient. Also, unbelievably knowledgeable. Always asking for consent and personal feedback such as: feelings, thoughts, unlimited of questions. Dr. Lee is genuinely out for us the patients and our best interest. I've met with multiple other GI Docs and left feeling disregarded, minimized, disrespected, confused, and quite frankly treated like a dollar sign. I honestly have never felt more seen and comfortable with Dr. Lee. I don't have one bad thing to say about him or his staff. I highly recommend him! A shout out to Yasmeen. I'm always emailing and calling her, she's so nice, very knowledgeable, patient with me, and so understanding. She works very hard and is on top of everything. I always get a fast response no matter what. Even though it's probably not necessarily her job she always helps me. Not once has she made me bad or an inconvenience to her. She's super friendly, down to earth and still professional. Thank you so much. We need more cool peeps like you and Dr. Lee respectfully of course in the medical field.

I came in for a screening with Dr. Scott Lee, and the experience was excellent from start to…read morefinish. Dr. Lee is extremely professional, kind, and patient. He explained everything clearly, took his time to answer all my questions, and made the whole screening process feel calm and stress-free. I felt truly cared for and confident throughout the visit. It's not easy to find a doctor who is both highly knowledgeable and genuinely attentive - Dr. Lee is exactly that. Highly recommend!

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United Medical Doctors
United Medical Doctors
United Medical Doctors

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GI Excellence - gastroenterologist - Updated May 2026

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