My experience was very good n helpful n pleasant. From the receptionist front desk to the staff n hallways yo the Dr office n leaving i was very satisfied read more

Waste of money..... I would go somewhere they are more professional. The main doctor was giving me attitude after stealing my money. If you're stuck and can't go anywhere besides here..... start praying. This is the link to file a complaint on the doctor if he has been shady with you too. https://www.mbc.ca.gov/Download/Forms/consr-07i-61.pdf read more

My colonoscopy was done & everyone there was very pleasant! Great quality of care with great personalities! Love the teamwork & excellent Customer!!! read more

The entire staff is pleasant,courteous and professional.Amal and Jasmin deserve five stars.

Dr Quaseem and his staff were very pleasant and very professional throughout my appointment and explained everything and went through my medical history in great detail. I look forward to my procedure soon read more

Excellent customer service! Answered all my questions and the staff is super friendly which eased my mine for my Colonostophy..

just now New I canceled my colonoscopy on the spot because they wanted $350 copay at time of procedure!! No mention at consultation appt. Nothing said on 2 appt confirmation phone calls. Nothing said before I bought and started all this colon prep/not eating for the past 24hrs.. just crappy customer service. read more

Everybody was super nice made it super comfortable was in there and out of there. The nurses were exceptionally nice and a sense of humor made the whole experience comfortable read more

The nurse's assistant I see regular is always attentive. She listens to my concerns and always works to come up with a solution. And then, has me do a follow up in a month or two to check to make sure its working or see if we need to try something different. She is very caring and I appreciate the doctor and his team. read more

Great and friendly staff. My experience was good all around. Highly recommend GI Excellence. Five stars for sure.

I have had at least four colonoscopies in my lifetime. I just want to say that from the moment I walked in, to getting my IV, to going through the experience of a colonoscopy and having anesthesia and all that, this was the best place I have ever been! I overheard a few conversations the nurses had with other patients, and all I can say is that they are all kind, caring, compassionate, and qualified!! read more

This is part of the ceiling in the lobby. Just gorgeous inside. Artsy and decorated very sharp. Nicest place in Hemet read more

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Im very pleased with the staff and the anesthesiologist and Doctor, I've been having my procedures for a few years now, and they absolutely treated me very well, GI Ecellent is the best, Thank you to all staff members. read more

Very nice nurses/personal. So far, very happy with the services. The Dr listened and explained very clearly

I had no wait. All my questions were answered, and things explained so that I understood my health situation.

While a Colonoscopy or Endoscopy are never something we look forward to, I highly recommend GI Excellence in Hemet! Dr. Qaseem is very pleasant, caring and knowledgeable! I wouldn't go anywhere else! The entire staff, front office, medical assistants and nurses that prepare you for your procedures, especially Shana, make the experience as pleasant as is possible, for something we usually dread! read more

I've been trying t make an appointment since December 12,2025 and they've never called me back, I went to the wet side to make an appointment there and you can read more

They are very professional. The colonoscopy was done in record time. Everyone who works there is curious and helpful. I recommend GI Excellence. read more

A very busy doctor office but everyone is very nice and doctors are also helpful will take the time to explain what is taking place or what treatment you will need read more

Great staff, they did answer my questions. The doctors will stay to answer any of my concerns about my health issues

The staff from the office to nurses to my anesthesiologist was so amazing and caring. I went for a endoscopy and it went well. I would definitely recommend this practice. read more

I have been coming to GI Excellence for years now for my endoscopies and colonoscopies. The staff is really sweet and helpful. I have never had a long wait, whether it be a regular office visit or a procedure. The office is really easy to get in touch with as well, and they are able to answer my questions right away. Even the anesthesiologists are great. But getting to why I'm leaving this review.... Dr. Milan saved my life. He ordered an ultrasound to address my nausea and chronic pain issues. The ultrasound was a tiny bit fuzzy, so he ordered a CT just to make sure everything was OK, which is how they found renal cell carcinoma (kidney cancer). He could have easily said, "Everything looks fine," but he made sure to follow through, and I'm eternally grateful he did. Thank you, Dr. Milan and staff!!! read more

I have always been terrified of doctors. I have had a lot of health problems for a very long time. From the very first person I spoke to when making my first appointment, to all the nurses, the staff, the anesthesiologist, and all of the doctors, EVERYONE was kind, helpful, caring, concerning and professional. I was very nervous about an endoscopy procedure, and everyone made me very comfortable and at ease. read more

Everybody in there is so amazing and helpful. They really care about your health. If you have any questions, they automatically return your calls and answer every question. You have highly recommend this place. read more

Don't ever come here. You are seen as a cash cow. The place decor is tacky. The staff is blah. The doctor was terrible and has zero bed side manners. And smells like cheap cologne. Never even touched me. Only read from the screen and pretty much said everything my primary doctor told me. I thought this was a GI specialist. read more

This place is unsafe. Staff are extremely understaffed, overworked and pt care is not priority. The type of care is rushed, therefore the quality lacks. I would not step into this place as a healthcare professional again and definitely not as a patient. Be aware. read more

If there was a 0 star, this pathetic excuse for a doctor should get it. I had massive stomach pains and constipation so I visited his office. He said one thing during the visit and that was, If you need an operation, I won't operate because you are too much of a risk. That made me feel good, he's protecting himself. Anyways, I got a STAT CT scan with and without contrast and I received the results the same day as the doctor. I was diagnosed with chronic pancreatitis among other things. I called back on Friday and left a message as I was in pain and wanted a call back that day on what I am supposed to do as the pain was still atrocious. HE NEVER RETURNED MY CALL, IT'S BEEN SEVERAL DAYS NOW AND NEVER HEARD FROM HIM. I WILL NEVER GO SEE THIS JACKASS EVER AND PRAY NOONE ELSE DEALS WITH THIS DOCTOR OR HIS FIRM. read more

Started off, I waited 3 hours in the waiting room to have a colonoscopy. Nurse was very nice, office staff clueless. Even though test turned out normal, they still wanted to do more tests. I scheduled, but later decided to cancel, feeling they were only trying to pad their bill. It took 2 weeks to get cancelled and 5 attempts. I finally had to go into the office and get a written confirmation the test was indeed cancelled. (If a 4 days cancellation notification is not received you get charged $200 penalty.) Very convenient for them when they don't answer the phone. read more

Such a miserable place to deal with. Seems as if front desk has no empowerment, either that or just plain old lack of common sense. now that I know this is not the only place in Hemet to have a colonoscopy I'll definitely take my business elsewhere. of course I'll need at least a year head start to try and get records transferred. you need a secret code to get them to answer the phone here. read more

At my age I regularly must use Medical facilities; thank God for GIExcll. They are friendly,knowledgeable and do a very professional commitment to each procedure they preform. Best of all, they are local! Most of the best want to go elsewhere, hence they can charge more. They are dedicated to our Valley. The only reason they didn't get 5 stars: no pillows for long wait. Lol I hate to wait. Thank you. read more

Should be called GI-Mediocrity. Inferior care, non-existent customer care. Stay away.

Their appt time doesn't mean anything ! We showed up an hour early and didn't get seen till 20 minutes over her appt time ! Staff was not helpful at all! read more

I would like say that I appreciate my customer service representative she answered all my questions and concerns I highly recommend, Thanks!! read more

Facility is spectacular, I really like the cool theme with tall ceilings, soothing colors, statues and ornate environment. I met both Dr Qaseem and Dr Chakrabarty and found them both very nice, efficient and knowledgeable. I called with some questions about my procedure. Understandable that my doctor was not in. Issues: -Email is not possible. I had a few questions about my full anesthesia procedure and if I could change my CT scan to a safer MRI. No phone answer and no way to email questions. I have concerns about any company that is unable or refuses to utilize the primary information exchange method of our time. -Billing is not able to confirm if an upcoming procedure is covered by a patient's insurance. Isn't this a law now, that they have to tell us? -Without answers, I got transferred to scheduling. I cancelled the diagnostic procedure. Scheduling George gave a disappointed, "OK" and then hung up on me. I was not offered a cancellation confirmation. I would request it in email but ... read more

This is the most incompetent dr. office I have ever had the displeasure of dealing with. As a succinct review: 1.) They are hard to get on the phone because they send you to voicemail (if it's not full) and don't call you back. 2.) They don't call you with results that you are waiting for- even if those results dictate whether you will have surgery the next day! 3.) Dr. Chakrabarty gave me incorrect medical advise about a procedure that he does not perform and delayed a procedure I needed by a month because he said, "You'll be fine". I will be filing a grievance against him. The administration has I think 2 competent people who do have a brain and are capable of cohesive thought patterns - one of which being the manager. But the office as a whole functions the way you would imagine a child would run a dr. office. If you need a casual doctor to get something done over the next year, this might be fine. But if you actually need to get something done, I would recommend not going here. read more

I had my colonoscopy done by an excellent professional team composed of Dr. Milan Chakrabarty, Diania RN and CRNA Theresa. It was a 45 minutes wait but worth it as all the consent forms have to be reviewed and signed. From the consultation to the procedure and after care, this Gastro team is highly recommended.As an RN patient I can honestly state the fact that Dr. Chakrabarty 's clinical acumen and patient's approach with professionalism is what we needed as some of us were lucky to be treated by him. I have had other gastro specialist meeting them for my husband before but they were not as professional as Dr. Chakrabarty;s team. The Nurse, receptionist, anesthetist were wonderful to their patients. Kudos to them! Thank you team! I salute you all. Nannette Burnett,Hemet,CA. read more

After not being able to have a colonoscopy due to the incompetence of this facility and having my health being put on hold getting matters in place to have it done, turns out I have colon cancer that was allowed to grow and prosper thanks to GI Excellence for months. My treatment and path has been made invariably more difficult and harmful due to the negligence and incompetence. Do not go here. read more

I am not going to recommend Dr Chakrabarty. I am a university professor who teaches medical students and residents as a part of my regular schedule. The experience of being the patient of this doctor is just the worst of my life. His bedside manners are nonexistent. In my case, this interesting doctor blamed me for finding food in my throat during an endoscopy procedure. Instead of thinking that this could happen for a medical condition like a pocket, he basically blamed me for this, even though I did not eat after 10.30 pm the night before. He was yelling at me when I woke up from the anesthesia. My wife heard his yelling from the lovy. Dr. Chakrabarty's behavior is reminiscent of a feudal king from the 17th century, a stark contrast to the modern medical standards we uphold today. As a doctor, effective communication with patients is a fundamental skill he seems to have overlooked in his practice. Dr Chakrabarty, this is probably the time for you to retire or return to medical school and be updated in basic bedside manners with patients. read more

The doctors there are simply amazing. Such nice and friendly doctors are rare to find these days and they really care about your health in a sincere simple way! read more

I have been seeing or should I say Had been, seeing Dr. Indraneel Chakrabarty for the past 4 years. He has helped with defeating the Barrett's Esophagus while we continue to explore some other gastrointestinal issues. I can't remember the last time I was able to actually see him. I had an appointment scheduled for July 2019 and it was canceled 2 days before. I had already asked for the day off from work and so I lost that day. They "rescheduled" my appointment for August. Well, as that date got near, I received another call and they needed to reschedule again. I said that I would schedule but for October due to prior engagements. So as my October appointment nears, I receive another call that they need to reschedule and this time, I agree to see the PA for November 14. On Tuesday, I receive a voicemail message to "confirm" my appointment for November 13 at 4:00pm. AN APPOINTMENT I NEVER MADE. So, my mother in law goes since their phone service is a joke and you never get a return phone call, and they finally admitted that they changed the appointment because of something on their side. My original appointment on the 14th was for 10 a.m. so I would be able to go to work afterwards. So, supposedly I have a December appointment but I won't hold my breath. Dr. Neel is an EXCELLENT, doctor, unfortunately his staff is not... I do hope it changes as this could bring down or ruin the reputation of an EXCELLENT doctor and that would be devastating. read more