I want going to do this negative review but the girl working in the store PMO a couple times, so here I am. lol. I am going to say that she is the primary reason for giving low stars being that she was our first interaction with the restaurant. I wouldn't be leaving this review if she hadn't been so unnecessarily rude.
Monday morning my family and I decided to check out the new restaurant. We walked into the store and I asked the blonde working the register if the entrance was through the back door. She stared at me like I was an idiot and said nothing. So I asked again. And then she said yes, it's the only way in and out, as if they aren't a new restaurant and everyone should know that. Even my husband, who is the nicest person ever and doesn't pay any mind to anyone being rude made a comment to me about how rude she was and how it bothered him.
Later I went back into the store to get a bottle of water. My change should have been .74 cents. She hands me .50 cents. I asked about the rest of my change and she said "we only give change in quarters." I told her that change is the one thing my husband stands firm on and he will absolutely want his .24 cents back. I wasn't rude about it, just a confused tone in my voice and I was smiling. She said "I mean I can give you a quarter" and rudely gives it me. I said thank you and said don't worry we were planning on coming back in the store to spend more money on our way out. She rudely says "have a nice day". Her tone was full of more attitude. In my head I am thinking if the store doesn't give anything but quarters then you better take the hit on your single penny. That's absolutely ridiculous I even had to ask for it. I don't care if it's just 5 cents owed to me; that's my money. It's the principle. Also my receipt reflected .74 cents in change prior to her giving me my full change. So thats sales fraud on every single receipt they do this on. I guarantee they aren't reporting the additional income, which is exactly what it is, income. Income they are taking without permission from the consumer. This is another reason for the low stars. You can't just refuse to give people their correct change. That's theft. Period.
Everyone who worked behind the counter for food service was very friendly. I ordered a sub sandwich and it was delicious. This is the reason they aren't just getting one star. My husband and daughter had burgers but they were bland. My husband had one drink from the bar, a Bloody Mary, it tasted awful to us but that's because it tasted like horseradish and we aren't fans. Others might absolutely love it though. Personal preference.
There is a lot of spacious seating. Plenty of misters to keep everyone cool. Beautiful view being right on the water. Like I said, I wouldn't even be leaving this type of review if it wasn't for how rude the counter girl was. She was our first and last interaction with this restaurant. Maybe put someone nice at "the only way in and out."
When we walked back into the store we saw a different lady work at the register so we were going to make a purchase. While we were shopping around the original girl came back out to the register and my husband immediately told me he wasn't dealing with her again and we aren't buying anything. So he went and put his drink back and we left. For my husband to respond that way was shocking because like I said he is just a super nice, friendly person; I am the one who matches energy. read more