Nice place quick checkups for my son. Hoping he gets these braces off someday. Feels like we have…read morebeen coming here for 5 years

I came here because my daughters hygienist left the other practice I went to, so I thought I could…read moretrust west Roxbury smiles pediatric dentistry. But This dental office is horrible. I really don't appreciate that when I get my child's teeth cleaned that only a dental assistant does the cleaning procedure and within 5 minutes she's finished. She barely counted the teeth. She took two bite wing x-rays that came out rather dark for my liking. I couldn't see every tooth surface in those 2 X-rays well, so was unable to fully read it. She didn't floss every tooth. She complained that my daughters teeth are too tight to floss. She didn't scale the teeth with the dental instruments to take away any plaque or calculus. She didn't use a mouth mirror or explorer to check any teeth. She didn't have enough Prophy paste application in the prophylaxis instrument to thoroughly brush her teeth. Once it was gone she didn't apply anymore so that to me it's like brushing with no paste. My daughter couldn't rinse out after the prophy paste cleaning with water or mouthwash. She said spit in a bib. I don't call that a thorough cleaning. I learned dentistry and worked there in tufts university of pediatric dentistry and I worked in two private offices also for many years. and I've assisted the dentist with every possible dental procedure in every dental specialty. I'm very particular in how I do everything. I've never cleaned the teeth by myself alone/unsupervised. A dental hygienist did that. I assisted the dentist with everything as a team. A good cleaning for a child is up to 30 minutes not 5 minutes. The dentists should think through how they set up their office and how they perform the dental procedures more carefully. It upsets me that the assistant has to do everything by herself. She might as well be a dentist. She's a underpayed hygienist in my opinion. It infuriates me to know you let them clean the children's teeth in five minutes and think the job is finished well. That to me is called brushing their teeth only. What made me more upset is when the dentist dr tarifard came she used the explorer a little said it looks clean anyway but let me check the X-ray just in case, then put fluoride and says drink water after the fluoride. I've never heard of this. You rinse your mouth after the cleaning then when you are done rinsing you put the fluoride on and keep it there. That's my preferable way of doing it. The time there was a waste of our time. The dentist says She can eat now and then says don't brush her teeth tonight. The dentist and assistant knew I'm a dental assistant and they asked do you assist now I said I did since I'm 14 years old in high school and I'm 32 now and when I had my daughter I chose to stay home and take care of her fully and their response is oh now you take care of one child now not many children like us. Good job mommy keeping her teeth good. I was so irritated I will never bring my daughter back there again. I will take her to a well educated hospital. Not a half job private practice. Do a better job for people! A dental assistant job is to assist the dentist not be a pretend hygienist or dentist! I only gave one star to the receptionist for being kind to us. She is pleasant. I specifically asked the assistant why are you cleaning the teeth by yourself and she says because the way I am with them is good. I would never understand that. You don't have the title to do the cleaning procedure by yourself. That's called a dental hygienist. Call me old fashioned. But that's the way I was taught. I might as well do the cleaning myself at home if that's the case. That's really a no no. A hygienist has to do it. In my opinion, A dental assistant can do everything possible by helping/assisting the dentist with everything, not doing the whole cleaning procedure unsupervised or just cleaning the operatory and suction the mouth and poke at teeth. That's doing nothing. Five minutes is not a dental procedure. Before I came to west roxbury smiles, I researched that The dentist dr tarifard did the three year program in tufts pediatric dentistry department. So I thought oh she's like me. They will be good dentist then. but sadly I found out she still doesn't do the procedures as they taught her. She makes the assistant do it. It's poke a little look then say everything is clean. I was in tufts pediatric also for many more years than that. They do step by step thoroughly. I didn't show anger because my daughter was with me but I am very upset with west Roxbury smiles in the way they do things. I know A nice hospital hygienist will do the procedures much better than this office did.

I have been a patient of Dr. Ari for a few years. I find it…read more comfortable as one can be at a dentist. I don't have extra work done. I find the music and his shirts fine. Some people like to wear the same style shirt. The only thing different is that I forget to get a record of my visit.. I can just ask. I like this place

Just what I was looking for in West Roxbury. Only performs necessary procedures, and even got my…read morekids to love seeing the Dentist despite a complex filling. Strong recommendation compared to the new greedy dentist chains. Dr. Di Napoli is a class act.

Hands down the BEST dentist I've ever been to. I came in with a neglected tooth that was missing…read moreit's crown and within a few hours, Dr. Kim, Erin, Harrison and the front desk crew helped take care of the issue and I got a cleaning, as well. All of their equipment and protocols are top notch. Everyone once and a while someone will say something that doesn't make any sense, but don't worry! Most of the staff wear inconspicuous headsets that keep them in constant communication. The ONLY thing I regret is not finding Ace sooner.

I have to say I'm really happy with the dental care I received and the staff at ACE Dental. The…read morehygienist I work with is wonderful, she's very personable and makes being at the dentist seem not so bad. I had to wait to have a procedure done but they didn't have an opening for months. But I was added to the waitlist if another patient cancels their appointment. They didn't call me several times prior to today but I had to wait for my new dental benefit to be effective.

Had a good experience here for the exam and cleaning. Stephanie was the hygienist and she was very…read moregentle and kept talking through each step. Super sweet and put my fears (after reading other reviews) to rest. Don't know about the other hygienists here, but I definitely recommend her. Maria (docs assistant) was very informative and also very nice. Doc was brief but thorough and informative. All around good experience!

If I could no stars I would. I went in with a dental infection . He refused to give me antibiotics…read moreunless I pulled the cap and paid for implant . He referred me to a specialist with a two week wait and told me it was ok to walk around with pus draining from tooth . Terrible care . I wouldn't send a rat there!

I just finished a 21 month Orthodontic procedure - with Dr. Cartsos as my orthodontist. She and her…read moreteam are amazing; her perfectionism is what drives her to deliver the best care and get you the best outcome! They were consistently pleasant, even when I was cranky (due to the fact that I hated having to have braces but I had put it off until I was an adult.) she listens to you, her staff are compassionate and i could not be happier with the results. At times it felt like a bridge and tunnel project in my mouth but that was because they were moving a LOT of things around. Well done - I'm happy as can be because my teeth look amazing!!

I'm not sure how this place does not have 5 stars. My kids had a wonderful experience at Convivial…read moreDentist with Dr.Marissa. We couldn't be happier with our care we received here! Exceptional team that truly care about your health and experience.

I was a little annoyed when I initially scheduled because they make you come in before noon with…read morekids under 7 (my kid is ALMOST 7)... Sooo I had to take her out of school for the day, which kind of sucks. To be honest the front desk staff wasn't exactly the warmest group of people I'd ever met. They weren't miserable or anything, but for the first face you see, you kind of expect people to really wow you, you know? Especially as a first-time patient. Then the aha! factor set in. A couple of kids were leaving (twins?) who were probably 6. The mom was a total aloof mess. She sneezed several times without covering her mouth. Gross. And one of the kids was a total nightmare. Fittingly, she was wearing a t-shirt that said "Princess". Yeah, internal groan. UGHHHHHHHHHHHH. Seriously this kid made me want to punch the glass out of the aquarium and gag her with one of the cichlids. SO bratty. Crying and whining. Crying like someone had just murdered the puppy that their recently-deceased wife had left them. That's actually the plot of John Wick. Let's face it, Keanu is great in action movies, but he can't handle the nuanced magic of Leading Man. Anyway, the kid is FREAKING out. Because she didn't get a sticker. My six year old just looked at me with the knowing side-eye and raised eyebrow. Suddenly I realized why the front desk had that look, and the rule was "not before noon". I had seen that look before. It was the same look I had when my kids were toddlers. I went from feeling slight annoyance to a deep empathy that left me in awe that these people could muster any kind of pleasantries at all. They work at a DENTAL office. With TODDLERS. Jesus H. Christmas everyone here deserves a gold star and a deep hug for taking on such a loathsome job. Our appointment went swimmingly. Heather, the hygienist was great. She had the same faraway look of desperation, but she was much better at feigning happiness than the front desk. Even managed to laugh at five of my terrible jokes. I counted. She gave my kid TWO prizes from the prize drawer. Did I mention there's a prize drawer? I hope that the staff has a prize drawer filled with vodka nips that they get to imbibe upon completion of their shift. Dr. Ficarelli blew my mind. I can't imagine how many times a day he does that Daffy Duck voice, or acts like everyone's children are precious and interesting. I was truly in awe of how happy he seemed to be about his job. I mean, I guess he does get paid a hell of a lot more than the rest of them, but still. Dang, dude. Life is a garden, and he's digging it. Two thumbs up. Bottom line: Would recommend.

This is the best dentist. They are super friendly. The place is super clean including the…read morebathrooms. The vibe is welcoming.

The staff is extremely knowledge, and courteous. I never feel as if I'm being rushed, no matter how…read moresimple or complex the procedure. I would highly recommend Dr. Cesar to all my family & friends.

Boylston Street Dental is wonderful! My husband and and I…read moresee Dr. Polivy on the adult side and my children have their teeth cleaned on the pediatric side. They even have an orthodontist! My childen look forward to going to the dentist which is a lot different from my childhood! Recently, I cracked a tooth and called the emergency line. Dr. Polivy called me back right away. He is kind and patient. I wish that all of my other doctors offices were like this one!

Boylston Street Dental has been outstanding in helping our daughter recover from a very traumatic…read moresports injury. Although she is typically seen here for orthodontic and pediatric dental care, the entire team stepped up with extraordinary compassion and flexibility when she suddenly needed urgent adult dental support after having her teeth knocked out in a sports injury. Every doctor, assistant, and staff member treated her with patience and empathy, making her feel supported during an incredibly frightening time. Their coordinated care, clear communication, and heartfelt kindness have been a tremendous comfort to our family. We are so grateful for everything they've done. Highly Recommend

Unity Dental is my dental company and I was seen the very next day after I called them with an…read moreemergency. Dentist took care of me quickly and provided me with medication I needed. I will definitely recommend this place.

There is only two staff members i met that were very professional and respectable. Unless they get…read morea new Dental doctor I will NOT be going back. It isn't fair to patients who show up on time and have to wait about 40minutes for a doctor that lives 5-10 minutes from their job. Just rhe same way doctors want us to be on time they should be on time as well. I believe every patient should give doctors a 15minute grace period the way they do us patients and then make a complaint if they don't show. Because courtesy and respect goes both ways.

Dr Savusalo is the best orthodontist, not just Newton, but in the whole state. I came to her after…read moreseveral difficult years of invisalign at a different practice. Dr Savusalo worked tirelessly over the course of the year to fix my bite and to finally get my smile to look and feel amazing. She patiently answered all my questions, addressed my concerns, and fixed my bite and my smile. She had an incredible amount of knowledge, experience, and expertise in orthodontics. I cannot recommend her enough. I also want to give a huge shoutout to Dr. Savusalo's team - especially Peggy and Anya, who were there every step of the way! I am so grateful to this entire team from the bottom of my heart - you have truly changed my life!

3 members of our family have now been patients of Dr. Savusalo. She is competent, kind, caring, and…read moremakes herself available at all hours. In an era where being a patient in a large practice can feel impersonal, her small, well-run office really makes you feel like you're in good hands.