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Dental Zone

5.0 (1 review)
Closed • 10:00 am - 6:00 pm

Services - Dental Zone

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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6 years ago

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Pure Dental - Natasha, Insurance Coordinator

Pure Dental

4.3(53 reviews)
1.8 mi•Jamaica Plain

I was a patient here for two years. At first, everything seemed great--friendly staff, convenient…read morelocation--but the actual care left a lot to be desired. From my very first visit, I was surprised at how little time the dentist spent with me. That only got worse over time. One filling turned into the most painful, drawn-out dental procedure I've ever had--and it wasn't even a complex one. I also raised concerns about teeth grinding and shifting, and was completely dismissed without any real discussion. I left that appointment feeling brushed off and unheard. Scheduling was another major issue. They couldn't accommodate a standard six-month cleaning schedule, booked me eight months out, and when I asked to be put on a cancellation list, they never followed up. Then they canceled on me two days before my appointment. At that point, I gave up. It's clear there are some kind and well-meaning people on staff, but my experience with the dentist and overall care was disappointing and, frankly, frustrating. I'm moving on to a new provider.

I have to downgrade from 5 to 3 this time. Because the front desk staff has a very underhanded…read moreattitude if you ask them ANY questions. I received a snide attitude I received the other day asking about the best time to come that might be better for parking than others. The woman at the desk's response was dismissive and outright disrespectful. Actual dental and hygienist team is still good. Clean house at your front desk, start anew.

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Pure Dental - Dr. Nelson

Dr. Nelson

Pure Dental - Carla, Office Manager

Carla, Office Manager

Pure Dental - Graciela, Dental Hygienist

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Graciela, Dental Hygienist

Elsa A Guzman, DMD - Caring Family Dental

Elsa A Guzman, DMD - Caring Family Dental

2.5(4 reviews)
2.2 mi•Jamaica Plain

I came here about 2 or 3 times for a cleaning due to insurance changes while in grad school. Dr…read more Guzman is very friendly but unfortunately this place is a mess. The office is clean and welcoming. The receptionists do their best but I've had an hour wait time minimum each time and I couldn't afford for my time to keep being disrespected like that when I'm used to top service at my regular dental office. Additionally, the cleaning I received was not up to my standards. Thankfully my new insurance allows me to go back to my original dental office because this place is not it.

I have been visiting this place for 10+ years, the treatment and attention have been decent. As…read moretime went by, I changed employers, which offered me very basic health insurance. Since then the attention of this place changed drastically; From the point where they organized an appointment for me on a Saturday, which they confirmed the day before and when I arrived at the place it was closed. No one bothered to let me know that they were not working. But the most unpleasant experience was with this Dr. Guzman whom I admired. In one of the routine visits, I told her about a pimple or lump on the gum above a tooth, I showed her that that part was painful. Her response was, we can check it later, for now we are going to offer you the exchange of a crown for another tooth (which did not hurt and was still fine) for the price of $4000. Completely ignoring my state of health. I recently visited another local dentist and just by taking the x-rays, he identified the problem, he immediately informed me of what to do, the problem that caused it and the treatment he would use as well as the payment facilities. We have already started treatment, which makes me feel safe and calm, because this doctor shows interest in my health. Not in selling me a product.

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Elsa A Guzman, DMD - Caring Family Dental
Elsa A Guzman, DMD - Caring Family Dental
Elsa A Guzman, DMD - Caring Family Dental

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Atlantic Dental Partners

Atlantic Dental Partners

4.1(35 reviews)
2.0 mi•Jamaica Plain

I cannot recommend Dr. Gupta and his staff enough. They made my re-introduction to the dentist…read moreeasy, (quite) painless, and very kind. I was so scared of going to the dentist after a horrific experience ~5 years ago. However, I knew I needed to go in, and after receiving a promotional consultation flier and reading the wonderful reviews, I decided to go for it. I am so happy I did! Not only was every step of the process clearly explained to me, but the entire staff (including Dr. Gupta, his reception staff, and the dental assistants and hygienists), were extraordinarily kind and accommodating. I was very scared and anxious about the work I needed done on my teeth, but those fears were quickly alleviated by the level of care I received. I was also explained in-depth the cost and offered a couple of different payment options before my treatment, which was very helpful. The clean, modern office was very impressive. Dr. Gupta's aptitude for painless anesthesiology and his quick, precise work made a procedure which I feared for years extremely easy to get through. He also took photos of the before/after work, which was personally very interesting to see. He has excellent "bedside" manner, never making me feel rushed with and taking the time to fully answer all questions I had. I will never go to another dentist again! Thank you Dr. Gupta and your wonderful staff.

Extremely predatory scheduling tactics. They will do everything to keep you paying for more visits…read more Was mislead about when my next appointment was and was screwed out of my 6 month exam because the office staff mislead me about when my next appointment was and what my insurance was covering. They had me go in for an "emergency" that was not even an emergency, and waited until I was already finished with the appointment to tell me that taking a piece of food out of my tooth would count as my visit- leaving out the fact that I was scheduled for a regular checkup the following week. This is not the first time situations like this have happened and the woman who is the office manager has been extremely rude while smirking over these issues. After 5 years at a dentist office I really loved, I feel taken advantage of and screwed out of my regular checkup. Would not recommend this office. I want to be clear - The dental hygienist staff are amazing - they are not part of this bad review. And until this date, I had no negative interactions with this dentist office outside of the office manager making snotty comments such as "only people with money can afford to have teeth."

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Atlantic Dental Partners
Atlantic Dental Partners
Atlantic Dental Partners

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O'reilly Joseph G, DDS

O'reilly Joseph G, DDS

5.0(2 reviews)
1.8 mi•Jamaica Plain

Dr. O'Reilly sold the dental practice, called Pondside Dental, to Dr. John Tieu, but he still drops…read moreby to poke my teeth and make with the terrible/great Irish humor, bless his soul. I've been going here for years, and I've referred multiple friends. I would give them my firstborn, but they're probably happiest when I pay my bill on time. The care is top-notch and everybody who works here is gracious, friendly and kind. Chris is a wonderful hygienist, John Tieu is a wonderful dentist, and Joseph O'Reilly is a master at distracting patients with an odd cheek-jiggling motion and/or spicy conversation while he's doing something vile with syringes to your gums. Pondside is why, in my online dating profile, I list my amazing set of chompers as one of my key physical attributes. 9/16/16 Update: In February, Dr. O'Reilly wrote me the sweetest letter, informing me that he was retiring. It made me sad. I didn't know how to respond. What do you give to your retiring dentist, who made you just a pinch less anxious about going to the dentist, a pinch of happiness and jokes when you did, and a pinch less distrustful of any type of doctor at all, and over the course of decades, as you aged, was one of the doctors who made you trust the medical profession in a way you don't when you're a scared diabetic kid who gets jabbed too much? I don't think they make commemorative stuffed teeth to give retiring dentists. So instead, Dr. O'Reilly, I'm giving you this: an update to my 4-year-old review, to let you know that you are missed, and to say thank you so much for years of care and blather. I miss you, but I hope retirement suits you.

During my first trip to Pondside Dental I was pleasantly surprised. I actually didn't know much…read moreabout the place, but found out that they do great work and are very welcoming to new patients. I highly recommend them and plan to go to them for years to come!!! Both Dr. John and Kris were great!! Thanks a billion.

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O'reilly Joseph G, DDS

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Dental Zone - generaldentistry - Updated May 2026

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