The entire process has been amazing and beyond professional. I've been very impressed with our…read moreconsultant Kera who was very patience and was awesome bringing MANY samples to our house. She explained the whole process, timing and the various carpets so we purchased what was best for us (small child, multiple cats, dogs). We had the carpet installed today. The installers were the best, obviously years of experience, professional and very polite. Oscar did an amazing job, his team were great (apologies guys, I couldn't remember everyone's names!). They even swept instead of vacuuming at the end because our toddler was napping. We are so impressed and highly highly recommend Carpet One. I LOVE my new carpet.

It was time to have new carpeting installed in the upstairs of our home, and Carpet One did not…read moredisappoint. Kera and the install team were a joy to work with. Their product was a huge upgrade to our previous carpet. We will likely select them to install new tiling to our first floor spaces. I highly recommend Carpet One!

Very competitive pricing. Samuel and Austin (crew) were prompt, professional, neat, creative and…read morecourteous. Removed and replaced 1200 sq ft of carpet with LVT and 300 linear ft. of baseboarding in 4 work days, including moving and resetting heavy furniture. We strongly recommend this company and would only use them for future flooring needs. Frank, the owner accommodated our scheduling needs. This was a pain-free experience.

Frank is a very knowledgeable flooring and tile expert. His communication is both professional and…read moreeasy going. He was very informative on LVP products. He clearly discussed the project which included installing a subfloor so our new flooring would be level with our other rooms. His quote was very competitive (the best). We discussed a general timeframe for the project. His team completed the project well ahead of it. I will refer him to anyone and use him again.

Super. Things a looking up. Jeff came and reviewed The…read morefloor. We going to go after it in two sections. The kitchen being the real problem area . The other is the rest of the house excluding the bedrooms, that will be carpet. Two areas , two solutions. He hopes to have a plan and a price by Tuesday. Now, that's 3 days away. I liked him, he seems to know his business. Hope the price comes back decent. I have a guess $. We ll see. *****Well , Now it s two days past his phone call prediction. While I had hoped he would be the one to do this, I think not. I looked at Angie's List for him and he got all failing reviews. I just can't go there. Too much at stake here. **** Final entry, received a email quote early this am. His price was fair and right where I predicted it would be. But, I can t get past the poor reviews, I ll keep looking.

I needed some touch up work done on my floors and I have to tell you Jeff came out himself and did…read morethe work. It was such a joy to see him again and it just reminded me of what an awesome owner he is and just far and above he goes for his customers. His employees do awesome work! Once again I highly recommend Cimaco Floor Service!

We hired Flooring Direct to refloor our approximately 700 sqft living room with tile. The most…read moredifficult part of the job would be the curving steps into this space as you can see in the pictures. Where others said it couldn't be done or offered solutions that were not tile, Flooring Direct said they could do it. I'll admit that it was a challenge to fully conceptualize how to do it but working with Moji and our installer, Jose, I believe the results justify the effort. The old carpet quickly came out and the initial part of the tile that was straight went in in about two days. Jose spent some time cutting and grinding to get the tiles to match the curving steps but was all finished by the following Friday. Jose and his assistant, Gustavo, were both courteous & professional throughout the project as was Moji who came by often to check on the progress and to be sure we were satisfied with how it was coming together. All the steps from tile selection through scheduling, layout, designing transitions, grout selection and final cleanup, were all pleasant. Would not hesitate to use them in the future and highly recommend them for your consideration.

I had carpet installed at a cost of $13,500. When my wife returned home, she saw an area of carpet…read morethat was wet and appeared to be stained. The outsourced installers said that it would not leave a mark. And, of course it was stained. How could the installers spill something on the brand new carpet? How did it get there? Nobody but the installers were in the home. And, they admitted to having been who cleaned whatever it was. Flooring Direct sent over a product for cleaning the stain. I asked the owner to replace the section of carpet where the installers spilled something. No, Navid refused. Sleazebag owner operator. Then he sends me the invoice with updated charges with a payment due date which was 5 days in the past making it seem like I am overdue even though the job was not complete yet. This owner/manager will make arrangements for the installation but he will not stand behind the damages that his installers caused. Who wants brand new carpet that have had a soda or dirt spilled on it? I don't go to a clothes store and expect to buy new underwear which comes with a skid mark... Go elsewhere or be the next victim of this shoddy business. Here is how Navid, the Owner, handled the refund due to defective service and faulty materials. No content is anything different than what was actually sent to me or from me. This unhinged communique took 1 week after the Owner, Navid, was to have mailed me a refund for defective merchandise. Me: "No check has been received yet..." Navid: "I waited to see if you would respond. Zelle would have been fast and easy. I mailed it out yesterday. I hope this does not frustrated you." Me: "Yet another passive aggressive attempt to mess things up... Hopefully you can not muster any more incompetence in this matter. It is beyond frustrating." Navid: "I actually helped you more that you can imagine. So shame your anger has caused you to see things clearly I asked a simple question. Why was it so hard to answer? Take a pill. I actually helped you more than you can imagine. It's a shame your anger has kept you from seeing things clearly. I only asked a simple question--why was it so hard to answer? Maybe you need to take a step back and calm down." Me: "Once again, just send me the funds so that I can be done dealing with you. I have more important things to tend to than being dicked around by some lowly shopkeeper." Navid: "Careful little boy. Check was mailed out. I am just getting sick of your nonsense. I am out of town. I make sure I call you personally to deal with your unjust words and personal attack once I get back. I feel so sorry for you. I am sure your childhood must have been a unpleasant one. Take a pill Me: "F**k off kindly." Navid: "Definitely. Must be a childhood issue. How bad was it??" I had to block him as he continued making personal attacks and by name calling. In Closing: Is this a person that you trust to have your email, phone number and address? Is this a business person that you can feel comfortably to provide fair, professional service? I think not! This man is unhinged. Beware.

They do quality work. My patio was tiled and I'm very impressed with the quality of work and…read morecraftsmanship. Attention to detail as well. Thank You Rocky's Tile. I highly recommend.

Unbelieveable service! They came out to the house several times to show me tile options. Provided…read morea quote on the spot, set a date to begin, and finished removing old tile and replacing tile in the entire house -- a week before original promised completion date. The price was extremely reasonable -- and the folks that did the actual work (from removing the old flooring to the actual installers) were just wonderful. Professional, dependable and they always cleaned up after themselves. I cannot recommend them highly enough!

Robin ended up doing several flooring projects for me. I was so happy after each project was…read morecompleted that I decided to continue with more projects. He installed engineered hardwood floors and porcelain tile in my casita, utility room, 3 bathrooms, and laundry. His communication was excellent always letting me know when he would be there, answering questions and keeping me informed as projects progressed. He sent pictures and videos regularly. Very reliable and informative.

I utilized this company to replace the flooring in my 550 square foot casita. They did a first…read moreclass, first rate job. And they were just wonderful to work with, so knowledgeable, during the planning phase of the process. They were helpful with suggestions and advice, and they work with top rated vendors for supplies and services. Finally, they make every effort to give you competitive pricing. I am hoping to continue utilizing Jeffries as I delve further into my renovation process. I recommend you do the same.

We had a contract with this company since September of last year. Agreed to the amount of money…read morethey quoted us. It is now February 10, 2023 job still not done and Joni Noon will not return any of my calls, even to tell me they dont want to honor their contract. Bonnie Sahuarita, Arizona