Love, love this store! This store makes celebrations and…read morecrafts affordable. Great decorations for classrooms and daycare. They have a collective variety of other items. The people who work there are very helpful and polite as well! just hope they stay around many more years.

I've been coming here for many years when my bunco group would come up to Saugatuck for a long…read moreweekend every Sept. This is a great store to pick up all kinds of paper plates, napkins, party supplies, etc. Wish I lived closer so I could stop in more often but I'm in Northwest IN. Yes, the prices have increased over the years but whose prices haven't?? Still a great bargain at only 50 cents a package! Can't find that anywhere else, not even at the Dollar Stores. Nothing fancy about the place but who cares with the great deals they have. I highly recommend stopping and shopping! So worth it!!

Did great with the balloon order took forever to pick them up. Need a better system and more staff!!read more

it has super super super great party supplies and super great stuff it has balloons and super great…read morepartys

This review is a little late but I ordered balloons from KD Sales in October for my grandsons…read morebirthday, since I live in Chicago I needed to do everything over the phone. They were not friendly, I spoke to two different people, once when placing my order and then again when confirming my order the day before the party. When placing the order the gentleman who I spoke to sounded annoyed, as if I was bothering him. I was asking for specific colors but seeing that they are a balloon supplier I didn't feel these were outrageous requests. . The color theme was blue, dark blue, light blue, white and sea foam. Basic simple colors 2 dozen 6 of each. When I arrived to my daughters the balloons were delivered and instead of dark blue they brought black. Seeing that I confirmed this order the day before I was annoyed that they got it wrong. In addition the women I spoke to when confirming was sharp and snippy I was barely able to get a thank you out before she hung up the phone. Now, keeping perspective, this was a child's birthday and nothing was ruined due to this error, I thought about calling but with my previous phone experiences I didn't feel they would be very responsive and why add to my irritation. I won't order from them again as there is a certain level of customer service you should be able to expect and unfortunately in my case KD sales made no attempt to convey even the basic customer service courtesies.

This is a great little specialty shop in Kalamazoo. I go here for costume and novelty item needs…read more They have a large selection of costumes and accessories. The tops of the shelves in the main showroom are topped with stacks of any kind of hat you can imagine. The back room has shelves and shelves of labeled cardboard boxes containing wigs, boas, gloves, costume jewelry and other props. There are many gag gifts here. You can find lots of little toys (bounce balls, plastic animals, cars, airplanes, etc.), perfect for filling gift bags for children's birthday parties. Stickers, makeup, party decorations...you name it, they probably have it. Be warned that the store is a little dingy and is not in the best neighborhood. That said, I have always found the staff very friendly and helpful. Appearances can be deceiving.

Poor customer service by managers. Two separated occasions now, one male and one female. This…read morelocation closes prior to the posted close time of 8pm. Lazy management on the last trip. I like the selection of balloons but the dollar store balloons always last much longer than party city.

True to its name, it is a party city right when you walk in balloons, gifts, costumes, and anything…read moreparty related. It's filling shelves and everywhere the eyes can see. My main mission here was too find some steam punk stuff for renaissance themed party. Unfortunately for me, that stuff won't be in for a while. But, at least there's enough material here to make my own! So mission still successful.

I cannot say enough good things about Balloon Boutique. First, their customer service is fantastic…read more All of my questions were answered over the phone when I called to ask about getting my own balloons blown up with helium. They have competitive pricing. I brought in my own balloons and a few days later when I came to pick them up, they were wonderful. Come to find out, the balloons I brought were not good quality and had some malfunctions, but they made it work and everything looked great! The balloons, even the latex, are still floating 4 days later! My only regret is not coming here sooner for events! They went above and beyond to help me out.

The balloons are creative, beautiful, original, excellent quality and huge! The owners/workers are…read morefriendly, professional, prompt, go above and beyond and every year they are more creative than the last. We now have 2 parties we will call upon them for their great service and we couldn't be more happy. Thank you Balloon Boutique, you never ever disappoint. You have to see to believe, and you will not believe how great this place is!