Two stars as a warning for their unnecessarily high hassle return policy…read more. Aaron, the sales guy, was great. He gave me solid recommendations on vapes (such that I bought two of the same brand, different color). He also demonstrated merchandise from their high value case and upsold me on some glass. Great. A few days later I am feeling buyer remorse for getting two of the same thing. I've been using one, and now I'm trying to return the other one. I have the receipt, and the package is still shrink wrapped. I place them on the counter and ask for a refund explaining I don't really need two. Aaron again, still great, has to now explain to me this convoluted return process where I, as the client, am expected to call a number at the bottom of the receipt for Vape and Smoke "customer service" who will then give him permission to make the return. So dumb. But OK I'll make the call, no worries. Meanwhile, Aaron says he will text his boss. He pulls out his phone and messages them over Facebook Messenger. Of course this customer service line is trash, and I don't actually get to anyone, and I'm standing in the store still. Like why am I making a call while I'm in your store. Finally, Aaron makes a decision and says.. you know what my manager isn't messaging me back so I'm just going to do it for you since it's still sealed in the original packaging. FINALLY! I thought this was common sense. We didn't have to go through this song and dance to give me back $35. This was a waste of my time and poor customer service. Even though I did eventually get my rightful return, this whole process felt shady as they are not even close to transparent about their return policies ahead of time. Not even close.

Our glass piece broke and I came by the store to buy a new one. I was greeted by and amazing staff…read moreand excellent customer service. They gave me a deal I couldn't refuse so I left a very happy customer. They literally have anything you need including T.P. and masks. They've thought of it all. Thanks so much, we will definitely be back.

We just left GFS Elkhart, In. 9-22 We had 9 items in our…read morecart. 4 of which were Kings Hawaiian rolls. They were advertised 2.00 per package of 12 count. When we got to the register they rang up 4.49 each. Guess there was 2 different kinds of 12 count. And mine were not counted as on sale. THEN ADVERTISE THAT! Not a big purchase. ITS THE POINT!!!!

No matter which employee I ask for whatever random thing I need, they all know where it is and will…read morevery helpfully lead you right to it. I am also impressed with the wide range of food products for any type of gathering, from cookout to formal. Highly recommended.

The best head shop in the area hands down! I have been a customer for years and have always been…read morepleased with inventory and selection. The staff and owner are very knowledgeable Definitely a not so hidden Gem in down-town Mishawaka!

This place is awesome! me and my sister's favorite spot for glass we lobmve this place would…read moretotally recommend to any glass lover.

We found some gear for the Notre Dame game ! Good price fast service. Very friendly workers .read more

Service was great and they have a huge selection of Notre Dame gear! They could uses some more…read moreColts gear it seems to compete with the Bears unfortunately especially bcuz it's an Indiana store. They have several choices in a range of prices that was affordable!

I'm so pleased with this place. I've been there a few times. Before Covid-19 of course. And I…read morebought some paint for a project I had at home. I had no idea what to look for and I was completely prepared when I left. They're so good with their marketing. I've seen several things on Facebook and had several questions. They're so quick getting back to me with answers. I watched their online sale this week and was so impressed. I did buy a couple things from the sale and picked up the next day. It was completely organized. I texted them when I got there and they brought it out to my car with a smile. I'm so happy to support our local shops. I would definitely recommend shopping there.

Great service great selection it's a sweet store in the middle of nowhere. Definitely worth the…read morevisit.

I recently had my machine serviced at Heartland and they were quick and friendly. I will…read moredefinitely return.

Came in from Seattle and they had my vapes and I also tried something new. Very nice guys helped!read more

Their sign outside advertises state minimum pricing on cigarettes.. but charging $8/pack for a…read moregeneric pack of Mavericks I can buy down the road at 711 for $6.50/pack should be criminal. If ur a smoker, I would recommend going somewhere else for cigs unless u like getting ripped off. Added a star for their generous b0wl/b0ng collection tho.

Just left there a few hours ago! I was going in for salt-nic juice. So, they have a lot of…read moredifferent vape stuff, wax, and other stuff and it is not overpriced like the store on CR 6! So, they sell LostVape and that is an "A" Plus for me. People at this location are cooler than the peeps at the store on 23. When I am buying something I would like the staff to smile and make people like myself smile!