The clerk had her nose uncovered the entire time I was there. Friendly but poor Covid precautions.read more

This store was wonderful..i had to drive 30 miles out of my way as the Norton shores party city was…read morea epic fail in every way..they lied about having what I needed in store stock they were rude and under trained and store was a complete mess.. however when I did ally made it to the Holland party city almost an hour away they were so wonderful on the ball kind and helpful ..they helped me with my purchase and had me in and out in less than 20 minutes..well worth the drive..thank you

The best selection of alcohol in town. They got me out of a pinch and saved me the long drive down…read moreto Holland. Bruce was extremely knowledgeable and friendly. Will be definitely be coming back!

Poor customer service by managers. Two separated occasions now, one male and one female. This…read morelocation closes prior to the posted close time of 8pm. Lazy management on the last trip. I like the selection of balloons but the dollar store balloons always last much longer than party city.

True to its name, it is a party city right when you walk in balloons, gifts, costumes, and anything…read moreparty related. It's filling shelves and everywhere the eyes can see. My main mission here was too find some steam punk stuff for renaissance themed party. Unfortunately for me, that stuff won't be in for a while. But, at least there's enough material here to make my own! So mission still successful.

Did great with the balloon order took forever to pick them up. Need a better system and more staff!!read more

it has super super super great party supplies and super great stuff it has balloons and super great…read morepartys

This review is a little late but I ordered balloons from KD Sales in October for my grandsons…read morebirthday, since I live in Chicago I needed to do everything over the phone. They were not friendly, I spoke to two different people, once when placing my order and then again when confirming my order the day before the party. When placing the order the gentleman who I spoke to sounded annoyed, as if I was bothering him. I was asking for specific colors but seeing that they are a balloon supplier I didn't feel these were outrageous requests. . The color theme was blue, dark blue, light blue, white and sea foam. Basic simple colors 2 dozen 6 of each. When I arrived to my daughters the balloons were delivered and instead of dark blue they brought black. Seeing that I confirmed this order the day before I was annoyed that they got it wrong. In addition the women I spoke to when confirming was sharp and snippy I was barely able to get a thank you out before she hung up the phone. Now, keeping perspective, this was a child's birthday and nothing was ruined due to this error, I thought about calling but with my previous phone experiences I didn't feel they would be very responsive and why add to my irritation. I won't order from them again as there is a certain level of customer service you should be able to expect and unfortunately in my case KD sales made no attempt to convey even the basic customer service courtesies.

This is a great little specialty shop in Kalamazoo. I go here for costume and novelty item needs…read more They have a large selection of costumes and accessories. The tops of the shelves in the main showroom are topped with stacks of any kind of hat you can imagine. The back room has shelves and shelves of labeled cardboard boxes containing wigs, boas, gloves, costume jewelry and other props. There are many gag gifts here. You can find lots of little toys (bounce balls, plastic animals, cars, airplanes, etc.), perfect for filling gift bags for children's birthday parties. Stickers, makeup, party decorations...you name it, they probably have it. Be warned that the store is a little dingy and is not in the best neighborhood. That said, I have always found the staff very friendly and helpful. Appearances can be deceiving.

Liz was super helpful getting me some balloons and a rental helium tank!read more

Extremely helpful employees and great selection of merchandise that is fairly priced.read more

Incredibly helpful on two pre-Halloween visits and very helpful while shopping for party…read moredecorations and favors for my Dad's birthday.The two complainers/whiners who posted negative reviews; were you high when you visited or posted your negative comments? I truly enjoyed all employees that my wife and I had the pleasure to encounter an deal with at the Harvey St store. A+++++