TRASH TRASH TRASH.. Do NOT purchase a vehicle from Gettel. Zero communication, absolutely…read moreincompetent Managers. Worst experience imaginable. Dont get me started on the General Manager T. Crawley, after numerous emails and phone calls he still hasn't responded. This is probably the worst experience I've ever encountered in my 53 years living on the planet. If i could rate them a zero, i definitely would. The only reasonable explanation that i can figure is that they are doing SHADY business when it comes financing a vehicle. I was purchasing my vehicle as a cash deal and the refused numerous times to give me a SELLERS/BUYERS agreement. BEWARE OF THIS CROOKED DEALERSHIP.

Bought a certified pre-owned 2021Malibu back in April. The car drove great just like a Chevy…read moreusually does. But wait didn't the salesman tell me that they had put a "Brand new battery" in this vehicle while I was signing all those documents?? Now does that look like a new battery? $251.99 later I call and talk to a Kyle, said he was the owner? He told me to have my car towed over to their shop because I was still under warranty? So they could "LOOK at IT"

Went to dealership to look at a new 4Runner to see how it drove etc, but just looking. We drove a…read morewhite Platnium and we liked it but we liked the limited price tag better. We started to work the numbers and started to notice that we better switch to a limited. They said they could transfer one in but we would have to do a deposit. We were fine with that. But we told them we really like to see the vehicle prior to purchase. So we said could you do any better on the Platnium they had in stock. They did and we agreed on a number that wasn't too far off a limited price tag. When then had to make it through finance and of course you think the number is going to skyrocket. It didn't. Most of the time in finance we were joking with each other and having a good time. In the end they gave me a great price on the new vehicle and a great price for my trade in. Now it did take a bit but I think it was well worth it. This is our 4th or 5th vehicle purchase with Gettel of Charlotte county and they must be doing something right. Definitely recommended.

Service dept is understaffed and unreliable. Latest example was bringing back a tire with a slow…read moreleak. They said they could not find a leak, I brought it back and they told me it has a nail in it.

3:04 Great Tell us…read moreabout your experience Dorian Montero general manager and Samuel Maniaci sale ambassador of port charlotte Mazda are hell of team I have buying cars for over 55 years and have never meet more caring individuals in the car Bussiness Mary and myself Jeff Van Vietnam Veteran, highly recommend this dealership for any of you vehicle needs be it a new car, used car or repairs to your current car You will never be standing alone with port charlotte Mazda

Went in and saw what I was looking for but because they didn't approach or try I took my business…read moresomewhere else where.

Was no nonsense and straightforward. Good communication, and Carla was great to work with. No last…read moreminute surprises like the big dealer upcharges.

Awesome owners and beautiful dealership facility, highly recommend that you purchase your next…read morevehicle at Fort Myers Auto Mall. The ownership and staff are friendly and accommodating. They can also assist if you have less than perfect credit and need financing. Their wonderful selection of vehicles have been hand picked and serviced before the sale. Can not say enough good things about this dealership. They are the place to go on Fowler Street.

Very satisfied with Arcadia Chevrolet, Chris was very helpful. I will definitely come back when the…read morecar needs any service or when it's time for a new car.

Called and confirmed that there were two specific vehicles on the lot. Drive 2 hours one way and…read morewhen we got there one car had severe water damage and rust, replacing battery every 3 days. And the other one, not on the lot. Worst dealership ever

I am writing this extensive review to ensure that this dealer does not engage in similar practices…read morein the future and to spare others from the inconvenience I experienced. Allow me to exercise my right to freedom of speech and delve into the matter at hand. For a considerable amount of time, I have had a strong desire to acquire a Jeep Wrangler. I regret to inform you that I succumbed to the unscrupulous tactics employed by the dealership in my eagerness to secure the 2024 Jeep. In retrospect, I should have adhered to the negotiation strategies I acquired from YouTube. My desire overshadowed my rational judgment, leading to a regrettable outcome. Ultimately, I hold myself accountable and acknowledge that walking away would have been the most prudent course of action. I have located a 2024 Jeep Wrangler Sport with zero miles at Gettel Chrysler Dodge Jeep Ram. The listed price is $38,699. Nevertheless, the price provided to me was not accurate. The actual price offered by the dealer was $10,000 more than the listed Autotrader advertisement. In retrospect, I should have terminated negotiations at that juncture. Nevertheless, after several rounds of discussions, I affixed my signature to the contract. While in the finance department, Business Manager Brandyn Lortz notified me of an unpaid toll violation. I informed Brandyn that I had already settled the payment. The following morning, I contacted Sun Pass and was informed that while the first toll payment had been processed, the second toll invoice had not been sent to my address. I promptly paid the outstanding toll and forwarded the receipt to Brandyn via email. In the email, I kindly requested confirmation of receipt. On Friday, while getting my car windows tinted, I inquired with Brandyn about the status of my email. He appeared confused in what email I had sent, in the closing of my email , I request him to just let me.know he received it. I am deeply concerned about the treatment received by a customer who invested a substantial amount of $48,000 in their desired Jeep purchase. It is disheartening to witness such an experience, and I express my profound disappointment in the dealer's conduct. As of today, Monday, February 20, 2024, the installation of the strip, which was originally scheduled for Friday, has been completed. While in the waiting area, I had the opportunity to interact with Angiee, the customer care specialist. I believe I have thoroughly communicated all relevant information to her. I informed her about the price change and the unprofessional conduct of the business manager, Brandyn Lortz, who has not had the courtesy to respond to my email. After waiting for a few minutes for my Jeep to be refueled, Angiee introduced me to David Delson, and we proceeded to his office. David retrieved my transaction and attempted to clarify the toll violation. I must express my surprise and disappointment at the lack of response from Brandyn Lortz regarding my email inquiry. The subsequent discussion with David proved to be unproductive and time-consuming. As of today, May 21, 2024, I have not received an email confirmation from Business Manager Brandyn acknowledging receipt of my email with the attached receipt, which I sent last Thursday.. In conclusion, despite acquiring a satisfactory 2024 Jeep, the experience was marred by challenges and frustrations. In retrospect, I regret not honoring my scheduled appointment with Cape Coral Dodge Ram. As of today, Wednesday, May 22, 2024, I have not received a confirmation email for the paid receipt that I sent to Business Manager Brandyn. I am certain that there are satisfied customers who have made repeat purchases from this establishment. However, I must express my dissatisfaction with the treatment I received. In retrospect, I should have chosen Dodge of Cape Coral. I received a survey from Jeep Corporate, I'm going waiting a few days to complete the email survey I received from Jeep corporate. I eagerly anticipate being contacted by someone from Jeep Corporate, I sincerely hope Jason Stoicevich, Head of US Sales at Stellantis. 5 Stars for Josh Maine, my saleman. 5 Stars for Gary Black , sales manager 5 NEGATIVE STARS for General Manager Bill Finocchiaro 5 NEGATIVE STARS for Business Manager Brandyn Lortz 5 NEGATIVE STARS FOR , Parts and accessories , Mattie

Don't waste your time. I negotiated with them online as the drive to get there was over an hour for…read moreme. Vehicle was not even washed or vacuumed. I was told they would match an offer I received from Carmax for my trade in. They did not. I even agreed to lower my trade in price to get the deal done and they wrote it up for even less than that hoping I wouldn't notice. Shameful.

They have a lot of cars, salespeople are on you fairly quickly but that is ok cause it's their job…read more Prices for vehicles are not bad, I think they are competitive with other dealerships. My HUGE issue was their stupid dealership fees, it was crazy. We were there for just over 4 hours. Made the deal, we were putting $7,000 down and financing the balance. Then we're go over to the finance guy, he was friendly enough. THEN, came all the extra charges, totaling $3,145! Normal stuff for tags, even those were higher than other dealerships. The vehicle we wanted was used but only 2 years old. They added a charge for a clear coat to protect the paint, I think that was $495. I told them I didn't want that, he said they do it to every car that comes into the lot. Delivery fee $295, dealership fee, delivery fee, on and on. So, being the person so am, I thought that was excessive, it basically ate up half of the down payment! So I backed out, there was just no way I was paying that. Luckily, we went to another dealership and only paid $419 for everything. Be careful and ask what their fees are BEFORE buying, they are not up front about it until you start signing papers. That's when I saw it.

First off, no one was unpleasant to deal with. People were genuinely accommodating and at the end…read moreof the day I have a pretty nice car. But it was a journey to get here. I purchased a 2020 Kia Niro EV and ran into serious issues from the start. Before I even get to the mechanical problems, buyers should know: this vehicle was marketed as "certified," but what I received was the Kia CPO Lite program -- not standard Kia CPO. The difference is significant. Standard Kia CPO includes 12 months/12,000 miles bumper-to-bumper plus the remainder of the factory powertrain warranty. CPO Lite is powertrain-only, 6 months/6,000 miles, administered by a third-party company (Fidelity Warranty Services). I only learned the full distinction after closing. Ask specifically which program applies before you sign anything. Two miles off the lot, the Check EV system light came on, a steering wheel button fell off (it had been cheaply glued on), and the car wouldn't charge past 70%. When I asked to unwind the sale within what I believed was a 48-hour window, they declined -- explaining that clause existed to protect them from buyer fraud, not to protect me. To their credit, they did work to fix the issues under warranty -- first misdiagnosing a wiring harness, then ultimately replacing the battery. That process took about a month total, including two separate two-week waits for parts (one battery arrived damaged in freight). During that time, a dealership employee backed into my car in their lot, which they did repair at a body shop. The steering wheel control was a separate ordeal. They promised it would be fixed, but when I picked up the car for what I thought was the final time it was still not fixed. I followed up after about three days and they said "it would be a while" Then the next day I got a repair appointment via email in which the repair was listed as a "house deal". But when I finally came in for the final repair, they attempted to charge me $501 with no prior pricing discussion. After refusing and escalating to a manager -- who actually argued that waiving the charge would cost the dealership money. I said I had serious concerns about how the car was certified and she told me that process "hundreds" of vehicles a month and they look for the "big issues" not the small ones. That is despite missing a pretty big issue of a faulty EV battery. They ultimately did it for free, but it took a real fight. Every resolution required me to push. If you buy here, get everything in writing, confirm exactly which CPO program applies, do your own inspection, and follow up relentlessly.

I am new to Florida and I rely on Yelp for help with projects. I am very happy they recommend Clark…read moreAuto Group because they were excellent in scheduling, service, and reasonably priced. I am very happy with the service I received. The manager and technicians were friendly and polite.

The shop is bad. They do really bad work. There is no written estimate. Whatever they say it will…read morebe more money

If u like NOT being pressured to buy a car go see Richard. He was so relaxed and honest about what…read moreI could and couldn't afford. He was right. Then we worked to find a car that I could afford and be happy with. He spent time showing me how to work the new media system and showing me all the safety features. The test drive was great because he again showed me and set up all the new features. I bought a car 3 years ago and have to admit the new computer used for the financial papers was easy on the eyes. Now I have to wait for the paperwork since I didn't want a thumb drive so hope to get the papers soon Nancy Schaus

TLDR: After 2.5 months of delays, incompetence, and constant excuses from Gettel Hyundai, I…read moredemanded a refund for my registration fees and registered my car myself at the DMV in 15 minutes for nearly $600 less. I am disgusted with the lack of care and competency at Gettel Hyundai and fully plan to discourage others from doing business there. This was my FIRST car-buying experience I've ever had and they ruined it. I purchased my car in late February/early March under the condition that damaged AC trim would be repaired before delivery. That delayed shipping by a week, only for the car to arrive with the trim STILL broken. During that delay, they lost track of the car on their lot and even activated my SiriusXM trial weeks before I had possession of the vehicle. I reached out for a status update and was told that they were under the assumption that I already had my car. Imagine that. The issues got worse. Despite paying for registration at purchase, they failed to register the car or provide temporary plates. I was repeatedly told I needed an emissions test for my brand-new 2025 vehicle, only to later find out from the DMV that I didn't need one for another 2-3 years. I was never given ANY paperwork that proved I owned the car; not a title, not a registration paper, not even a temporary license plate. I had to call to ask for MY paperwork and was met with a nonchalant "haha, it would be nice if you had that." I also discovered they never provided the DMV with the required paperwork, meaning my car couldn't legally be registered for 2.5 months after I purchased it. Every step of this process involved another oversight, apology, or mistake, including almost mailing my temp tags to the wrong address and city. After two months of chasing updates and being promised overnight, temporary plates that did not show up until a week and a half later, a family member finally visited the dealership in person and learned my title had been delayed at the corporate level, something no one had ever communicated. At that point, I demanded a refund of taxes and fees and handled the registration myself in under 15 minutes. This dealership showed complete disregard for my time, money, and ability to legally drive the vehicle I paid for. Once the sale was complete, the customer service disappeared. I will absolutely discourage others from purchasing from Gettel Hyundai based on this experience.

I recently leased a new Ford Bronco for my daughter from DeSoto Ford in Arcadia, Florida, and it…read morewas a very pleasant and seamless experience, which is often rare in the car industry. While we started off apart in terms of the numbers, after going back and forth a few times, we were able to agree on the terms. I am definitely not the easiest of customers, but Christian Diaz was patient, professional and attentive, and that tenacity is what made the transaction happen. Everyone from Christian in sales, to the financing department and management were a pleasure to work with, and I would highly recommend them if you are interested in a new vehicle. When the time comes for my son's car, Christian will be my first call.

Worst salesmen, (Rick), worst after sale service. Once they sell car to you, you don't exist…read moreanymore. No answer to phonecall or emails. If you have problem, don't expect and help from salesperson or management.