I had the best experience buying my Yukon. I really appreciated how friendly and efficient they…read moremade the process I was originally dreading. Will forever recommended Gettel GMC/Chevy/Buick

They did work on our truck plus changed our front tires. The sensor on the left front quit working…read moreand the right side valve stem is leaking. We got it back less than a week ago and took it back and they refuse to fix what they damaged! Avoid this place like the plague!!! If I could give them -5 stars I would!

Joe Sandin was extremely helpful in helping my wife and I with our car purchase yesterday. His…read moremanager, Matt, really listened to our needs and worked out a great deal. The Finance Team did the same, and we are completely satisfied with our purchase. There was no hard sell of anything, and they all wanted to make sure we were happy with our purchase. I highly recommend their dealership for purchasing and new or used car.

Purchased a vehicle from. Once all the paperwork was done all of a sudden they couldn't find the…read moresecond key for the vehicle. They said they would find it and mail it to us or send us a new one. We were driving the vehicle to California and needed to get started. Well we haven't received a key and they don't return calls.

I just picked up my brand new Mazda CX 30 and I love it! It is the second car that I have purchased…read morefrom Mazda of Port Charlotte and the second wonderful sales experience I had working with Rich Walsh. My advice is if you are looking for a new Mazda run! Don't walk to Mazda of Port Charlotte, and ask for Rich Walsh. You better run fast because Rich is very busy because he is the best. The entire staff was helpful, friendly and seemed just as excited as I was about my new car purchase. Thanks again Mazda of Port Charlotte and Rich Walsh. Roxanne Pareti, Rotonda West

had the best experience here!! Friendly service and excellent deal!! Bought the best car ever!read more

purchased what has now become my favorite vehicle EVER from this great team. Any questions I've had…read morethey've been quick to respond to, and also are fully hands on as it pertains to maintaining my car as well. You NEED to buy your next car here, they're the BEST!!!

They make promises and don't fulfill them. "I will give…read moreyou a call back later today"means ZERO from this company! A bunch of used car shysters.

Way better experience a few months back the Service manager explained a lot of things to me and was…read morereally cool. The only thing I don't like are you're given a price with the coupon and then by the time the coupon is added on you still owe like 2030 $40 more than what the coupon was so I don't really care for that but that's probably not the dealership's fault it's probably Chevy.

Called and confirmed that there were two specific vehicles on the lot. Drive 2 hours one way and…read morewhen we got there one car had severe water damage and rust, replacing battery every 3 days. And the other one, not on the lot. Worst dealership ever

Jacob was outstanding. He was my salesman. He went out of his way to help me. I think everybody…read moredid. I definitely would return to buy another car when your sales person comes out every time you come back that sure makes a difference that shows you that they care.

I am writing this extensive review to ensure that this dealer does not engage in similar practices…read morein the future and to spare others from the inconvenience I experienced. Allow me to exercise my right to freedom of speech and delve into the matter at hand. For a considerable amount of time, I have had a strong desire to acquire a Jeep Wrangler. I regret to inform you that I succumbed to the unscrupulous tactics employed by the dealership in my eagerness to secure the 2024 Jeep. In retrospect, I should have adhered to the negotiation strategies I acquired from YouTube. My desire overshadowed my rational judgment, leading to a regrettable outcome. Ultimately, I hold myself accountable and acknowledge that walking away would have been the most prudent course of action. I have located a 2024 Jeep Wrangler Sport with zero miles at Gettel Chrysler Dodge Jeep Ram. The listed price is $38,699. Nevertheless, the price provided to me was not accurate. The actual price offered by the dealer was $10,000 more than the listed Autotrader advertisement. In retrospect, I should have terminated negotiations at that juncture. Nevertheless, after several rounds of discussions, I affixed my signature to the contract. While in the finance department, Business Manager Brandyn Lortz notified me of an unpaid toll violation. I informed Brandyn that I had already settled the payment. The following morning, I contacted Sun Pass and was informed that while the first toll payment had been processed, the second toll invoice had not been sent to my address. I promptly paid the outstanding toll and forwarded the receipt to Brandyn via email. In the email, I kindly requested confirmation of receipt. On Friday, while getting my car windows tinted, I inquired with Brandyn about the status of my email. He appeared confused in what email I had sent, in the closing of my email , I request him to just let me.know he received it. I am deeply concerned about the treatment received by a customer who invested a substantial amount of $48,000 in their desired Jeep purchase. It is disheartening to witness such an experience, and I express my profound disappointment in the dealer's conduct. As of today, Monday, February 20, 2024, the installation of the strip, which was originally scheduled for Friday, has been completed. While in the waiting area, I had the opportunity to interact with Angiee, the customer care specialist. I believe I have thoroughly communicated all relevant information to her. I informed her about the price change and the unprofessional conduct of the business manager, Brandyn Lortz, who has not had the courtesy to respond to my email. After waiting for a few minutes for my Jeep to be refueled, Angiee introduced me to David Delson, and we proceeded to his office. David retrieved my transaction and attempted to clarify the toll violation. I must express my surprise and disappointment at the lack of response from Brandyn Lortz regarding my email inquiry. The subsequent discussion with David proved to be unproductive and time-consuming. As of today, May 21, 2024, I have not received an email confirmation from Business Manager Brandyn acknowledging receipt of my email with the attached receipt, which I sent last Thursday.. In conclusion, despite acquiring a satisfactory 2024 Jeep, the experience was marred by challenges and frustrations. In retrospect, I regret not honoring my scheduled appointment with Cape Coral Dodge Ram. As of today, Wednesday, May 22, 2024, I have not received a confirmation email for the paid receipt that I sent to Business Manager Brandyn. I am certain that there are satisfied customers who have made repeat purchases from this establishment. However, I must express my dissatisfaction with the treatment I received. In retrospect, I should have chosen Dodge of Cape Coral. I received a survey from Jeep Corporate, I'm going waiting a few days to complete the email survey I received from Jeep corporate. I eagerly anticipate being contacted by someone from Jeep Corporate, I sincerely hope Jason Stoicevich, Head of US Sales at Stellantis. 5 Stars for Josh Maine, my saleman. 5 Stars for Gary Black , sales manager 5 NEGATIVE STARS for General Manager Bill Finocchiaro 5 NEGATIVE STARS for Business Manager Brandyn Lortz 5 NEGATIVE STARS FOR , Parts and accessories , Mattie

I had got me and the wife brand new cars thanks to the help of Laz! Check them out great service !read more

I had an excellent experience purchasing my vehicle at Kia! My salesperson Lazaro was incredibly…read moreknowledgeable, professional, patient, and helpful throughout the entire process. They made everything smooth and stress-free and took the time to answer all of my questions without ever making me feel pressured.

I highly recommend Clark Auto Group! My Volvo S40 broke down unexpectedly, and I had it towed to…read moretheir shop. Greg, the owner, and his staff were absolutely amazing. They got to work on my car right away and had the repair completed within just a couple of hours. Greg is honest, trustworthy, professional, and very straightforward about what needs to be done. His prices are also extremely reasonable and affordable, especially compared with many other repair shops. It's not always easy to find an auto repair shop you can truly trust, but Clark Auto Group is definitely one of them. Excellent service, fair prices, and great people. I'll absolutely bring my Volvo back to Greg whenever I need repairs or maintenance. Thank you, Greg and the entire Clark Auto Group team, for getting me back on the road so quickly!

They contacted me right away and gave me an option of when I could come in and get an estimate…read more Very appreciative

If u like NOT being pressured to buy a car go see Richard. He was so relaxed and honest about what…read moreI could and couldn't afford. He was right. Then we worked to find a car that I could afford and be happy with. He spent time showing me how to work the new media system and showing me all the safety features. The test drive was great because he again showed me and set up all the new features. I bought a car 3 years ago and have to admit the new computer used for the financial papers was easy on the eyes. Now I have to wait for the paperwork since I didn't want a thumb drive so hope to get the papers soon Nancy Schaus

Be aware that in spite of no signage anywhere stating such, nor anything in the service agreement,…read morethey routinely disconnect or unplug vehicle dashcams without owner knowledge or authorization. Upon my complaint, the service manager said that's their policy. I agree, it's their prerogative, but they should either reconnect the dashcam or tell the owner it is no longer functioning upon pickup, so they don't drive away assuming they are still being protected as I was for two days before discovering it unplugged.

I recently leased a new Ford Bronco for my daughter from DeSoto Ford in Arcadia, Florida, and it…read morewas a very pleasant and seamless experience, which is often rare in the car industry. While we started off apart in terms of the numbers, after going back and forth a few times, we were able to agree on the terms. I am definitely not the easiest of customers, but Christian Diaz was patient, professional and attentive, and that tenacity is what made the transaction happen. Everyone from Christian in sales, to the financing department and management were a pleasure to work with, and I would highly recommend them if you are interested in a new vehicle. When the time comes for my son's car, Christian will be my first call.

Desoto Ford Service - Absolutely Ridiculous! Buyer Beware!…read more I brought my vehicle to Desoto Ford because the airbag warning light was on. Turns out, the problem was nothing more than a broken wire under the passenger seat. They charged me $224.84 just to diagnose the broken wire, then had the nerve to quote me another $400 to repair it! Here's the kicker: I fixed the wire myself in their parking lot in THREE MINUTES! That's right. Three minutes. And they wanted another $400! What makes this even worse is that when I dropped my vehicle off, I actually told my wife we should consider buying a new Jeep from them when we returned. Well, congratulations, Desoto Ford. You didn't just lose a service customer. You lost a potential vehicle sale, too. I understand paying for a professional diagnosis, but charging someone nearly $625 total to diagnose and repair a broken wire that took me three minutes to fix is absolutely outrageous. I walked in as a potential repeat customer and walked out feeling completely ripped off. My advice? Think twice before trusting Desoto Ford's service department with your vehicle or your wallet. I certainly won't be back! $224.84 for a diagnosis. $400 more for a three-minute repair. You decide whether that's the kind of dealership you want to do business with.