Claims to be in the business 22 years. One star only for convenience of boat launch location (launch just north of Sutton's Bay public beach), boat we rented was trailered there. We spent 35 minutes of our time listening to the owner give instruction and prep and launch the boat. Time was from 10-5, boat should have been in the water waiting for us, but we waited on him. Boat was in terrible condition, both pontoons had significant scratches/dents. Seating was in good condition and floor was nice (not carpet). Not informed ahead of time, but do not allow fishing from their boats. Boat listed very hard to our right the entire day and a check engine oil light came on shortly after we launched. Owner knew the boat was damaged and admitted it was recently repaired. No reparations were given to us, just told he resented being told this issue was known to him (stated so himself and pointed out the damage to the pontoon where it was repaired). Would not recommend this rental company when so many others are available in the area and take good care of their boats. read more