The staffperson working yesterday (Sunday) was very nice, but the rental bikes were not in good…read morecondition. My wife and I each rented hybrids, and it took me several tries to find a bike that seemed functional. Multiple had loose front wheels that wouldn't tighten, but after a few attempts the attendant was able to get one tightened. Sizing and fitting aren't really part of the process -- this was more of a "just pick whatever bike you want" situation. Soon after we left, I realized that my tires were underinflated, so we had to go back for air. And midway through our ride, huffing and puffing to maintain speed, we realized that most of the brakes were rubbing -- both wheels on my bike, and the front wheel on my wife's. At $40 for a half day per bike, this was a disappointing experience. If you're looking for a rental bike to bum around for a few hours, this might be fine, but if you want to go for a real ride I'd recommend renting elsewhere, or making sure that River Outfitters improves their maintenance practices.

WENT ABOVE AND BEYOND! Short version of the story: We rented out bikes and stopped at Hotel Indigo…read morefor a drink and parked our bikes out front. Hotel Indigo rented out our bikes to some of their guests so they were gone when we came downstairs. It was the last night of our trip and so we couldn't get the bikes back from the hotel to return them. The hotel said they would drop them off and didn't. The River Outfitters actually went to the hotel and retrieved the bikes for us and didn't charge us anything for going over time or the inconvenience after hearing our story. They were super understanding! I wish more companies would treat their customers like this.

I took my 8 year old son winter river rafting in February. We were in town for a wedding, but…read morewanted to use our free time to do something different/ unique. It was the perfect activity. The guides were great and luckily we were paired with another family we had small kids, making the experience even more fun for my son. We usually go to MI in the summers, so we'll be back to JVO for some summer fun too.

Winter rafting with Jordan Valley Outfitters was an incredibly wonderful experience. It was by far…read moreone of the coolest experiences I've ever done! Reserving my party's spot online was easy. I received an email with all of the information and directions I needed beforehand. The bus ride to the river's start point was comfortable. On the way, we were briefed on what to expect and safety information. The winter rafting ride was magical. We were lucky enough to have just gotten a fresh snowfall. The views truly looked like a scene out of a movie. The Jordan River was a stable flow therefore little paddling was required. The snow's heaviness weighed some branches down over the river so some ducking was in order! Our guide, Sam, was outstanding. He was knowledgeable about the river, area, and provided great local recommendations! Partway on our journey, our guide led us off the river. Where we were treated to homemade cookies and hot drinks. Run don't walk to Jordan Valley Outfitters!

This place is awesome! Mini golf with a side of nature and local history. The course was…read morechallenging and fun for our crew of 14, ages 7-70. The staff were friendly and helpful (one in particular made my 7 year old feel better about her high score). They have some other fun games like life sized chess that the kids loved. Great atmosphere!

Cute spot! We arrived 45 min prior to closing thinking it wouldn't take a few 30+ year olds long to…read morefinish the holes (clearly we hadn't putt putted in awhile...) needless to say it took longer and the woman working that evening didn't rush us and graciously awaited our finished game. Recommend it!

We rented some clear bottom kayaks for 2-hours on Torch Lake last weekend and had a blast. They…read morebrought the kayaks out to us and met us for launch and retrieval. This was super fun. Kayaks are really see-through. Really fun way to explore Torch Lake - checked out the sand bar and kayaked the perimeter a bit as well. Comfortable, sturdy/stable, and a fun experience all around. Owner was super nice and helpful. Would definitely recommend - and would do again the next time we're up there!

Rented 3 two-person kayaks from Brian, the owner. He was a…read moregreat host and the boats and equipment were great! The view beneath the boat was awesome. He has taken great care with these boats. Worth every penny! We highly recommend and we will be back!

Crystal River is a great river for kayaking!!! Full of nature and family friendly!! Everyone ate…read morethe Outfitters were so friendly and welcoming, I highly recommend!! We will be back!!

I love how many people have had an epically great time- but I want to be honest about my experience…read morein case it helps someone. I am an experienced canoe/kayaker. I have been on rivers, lakes and the ocean before. I like a challenge. However, this was really hard for me to be in the back of the canoe for the whole trip. The obstacles are nearly constant for the first hour and if you go with a group like we did it was hard to stay close to them because of them. *That might be what you want! * Great! I have always loved canoe trips because they feel so chill however this was not chill. I couldn't look away. The current, wind, trees and other kayakers/canoes in the river made this stressful. Probably not great for those brand new to canoeing and kayaking- or those that don't feel like non-stop hard paddling for an hour. The second half was more what I was hoping for- Open river. Fewer trees down. Fewer people. If I had been in the front of the canoe it all would have been delightful. My son was in the canoe with me and enjoyed it (but he didn't have to navigate). The staff was friendly, helpful and kind. The space and gear were great. They were very family friendly and an experienced person can easily take their kids.

Honor Trading Post was our go-to for kayaking down the lower Platte River! Everyone was so nice &…read morehelpful, it really made the trip down the river a memorable experience. The livery had all the essentials for your trip; water shoes, sandwiches, cold drinks, ice, souvenirs, and so much more! They were stocked with whatever you needed. The team unloaded our kayaks & brought them down to the river with us, along with our paddles & life floats. For the record, they have plenty life jackets for whoever needs them. Any child under the age of 6 is required to wear one. The river flows gently & most of the trip is shallow enough to touch, I never felt in danger without a life vest. My favorite parts of the river were paddling through Loon Lake, the crystal clear water, and the end of the trip where the Platte meets Lake Michigan. The dunes were breathtaking & the kids absolutely loved it! We will definitely be back. Honor Trading Post was my livery of choice!

I booked a kayaking trip on the Platte River for my (almost) 10-year-old son and I. It was easy to…read morereserve everything on their website (we actually booked the morning of our trip.) The staff was super friendly and knowledgeable. My son had only been kayaking one other time, and he loved being in his own kayak. The river was slow and calm, perfect for a child to learn how to kayak. Parts of the river did get quite busy (we went on a beautiful Saturday) - there was one area where we navigated around a group of about 50-60 "innertubers." We packed up a couple of sandwiches and purchased some drinks and a cooler at the Trading Post before parking our car at the end of the river (at Lake Michigan.) I loved how at the end of the trip, we could hop right out of the river and into our car. One of the staff members drove us back to the drop-in spot (they had already prepared our kayaks for us to hop right in!) Note: there is an extra $25 fee involved to park your car in the lot at the end of the river. Would highly recommend booking with The Trading Post for anyone looking to check out the Platte River! We were staying in Glen Arbor, and it was only a 30-minute drive away.

If I could give 6 stars I would. We stopped by without a reservation. Registration is DIY...you…read morecall and a lovely young lady named Amy will answer and talk you through making payment and filling out forms. Amy was great to work with...with a great sense of humor and was very adroit at suggesting places to get ice; a.bite to eat etc. She was like the magical hotel concierge you luck out and get when all.of your travel plans are falling apart. We loved the campground. It had direct access to the Betsie River, showers and bathrooms were very well.maintaimed a clean...hot water was never a problem. There's Frisbee golf and horseshoes available..firewood was a generous amount for the money. There's 400 acres of state land to the north directly abutting the property. Mostly trailer and tent camping ( we had hammocks and were allowed to choose the spot we liked with the best trees for setup). They do have a canoe and kayak livery that currently only operates on weekends. I rarely gush over a business that doesn't bring me hot delicious food and cocktails...this is an exception to the rule. Hands down one of the best camping experiences. I have been disperse camping the last few years in order to avoid people and some of the issues that come with group camping ( loud drunk ppl...fascist property managers etc) this was about as good as family camping will ever get and the location is incredible. There's a very clean Mobil gas w a pizza place about 2 miles from the campground...and plenty of activities in all direction. Thank you so much for helping make our fishing trip camping headache free and amazing.

it's got everything you need their website was a little confusing( booking wouldn't work) but when…read morewe got there amy figured it out with us. fire wood is a little expensive that's it.