Rachel at the front desk is super friendly, very informative, & has a great personality that makes…read moreus as customers feel like she genuinely cares about our safety & that we enjoy ourselves. Thank you for all staff that helped us today 8-19-22

We had a fantastic experience from beginning to end with our boat rental! We planned to have a…read moreboating day during our visit to Traverse City and we were told that Torch Lake was awesome so we decided to rent here. We called a few times prior to booking wth questions, everyone was helpful and friendly. The place was easy to find and we were checked in, paid up and on the water quickly. Instructions for driving the boat and navigating the waterways were thorough. The boat was brand new, nice and clean! Better than some rentals for sure. The best part was that there was some rain in the forecast so they kept our phone number handy and contacted us when the radar started to show inclement weather. Anyone looking for a rental in this area- Please look them up!

My family and I (2 adults, 2 kids and a dog) were on vacation near Traverse City and wanted a boat…read moreexperience for the kids. We were very surprised that we were able to rent a pontoon same day for 3 hrs. We made reservations over the phone and were able to split the costs when we arrived. We've driven pontoons before but the instructions on how to operate their equipment was helpful and direct. The boat was very clean, all equipment (life jackets, anchor, radio, canvas umbrella) meticulously maintained. The weather was perfect. We will definitely use them again.

Great service, competitive pricing, and fun experience!…read more We rented a pontoon boat for 2 hours for 11 people on a busy weekend. I booked weeks in advance and had some questions, which were answered to my satisfaction over the phone. We booked it for the TC condominium location. The only negative is that I wish they warned me over the phone or somewhere on their website that there were no change rooms... most people had to change in the car. The location/parking was easy to find, but there were no signs anywhere to direct us to the check in location on the beach (small hut). I called the phone number for the business and someone picked up right away though and directed us to check in. The rest of the trip was smooth sailing (literally)! The check in process was efficient with the usual signing of waivers, safety talk etc. The staff were very helpful and friendly. They helped us get on to the boat safely and also helped us bring up the cooler, which was beyond our expectations. The boat was in good condition and we had no issues with it. Once our 2 hours was up, we made our way back to the dock where the staff were ready to help us dock and get out of the boat. They all seemed like very hardworking and eager employees! Overall, it was a wonderful experience! Everyone was super helpful and we had a blast!

If you're looking for a top of the line company, look no further! H2O Sports Rental is fantastic! A…read morefew weeks ago we were looking to rent a pontoon to go out on Traverse Bay. A lot of companies charge around $600+ then they throw a $125 fuel charge on it as well. This was the average cost for a full day rental when I was looking. Then I came upon H2O Sports Rentals. I called the number listed and the owner, Nick, answered and was nothing less than professional and knowledgeable. For a full day rental, fuel included, was $400!! He explained everything and in order to book the rental, I had to place a deposit. There was 4 adults and 5 kids total. We rented the pontoon for the full day. Nick met us at the dock on time and went over the boat with me. The trip was amazing and the boat ran great! It's perfect for a large family wanting to relax on the water for a day. When we came back to the dock at the end of our rental, Nick again was there on time and helped us load it up. Without a doubt, I will be using this company again. Thanks for the amazing trip Nick!

Excellent experience with this company! Needed a boat for nine people and Nick got back to me with…read moredetails right away. Price was awesome, he answered all my questions and gave suggestions since we weren't familiar with the area. The boat looked almost brand new and he was exactly on time for drop off and pick up. We would and will be calling Nick again for our next rental!

We made the trip to Torch Lake but did not have a boat to enjoy it. This establishment was close to…read moreour camp ground and had amazing reviews so we booked a pontoon from noon-7pm. $550.00 for one pontoon. Half of the money was due to book and the remaining amount due the day of. I appreciated that the company stayed in great communication with us before, during and after our trip. When we arrived we were greeted kindly by Nils. He asked us to off load our gear and we parked our vehicle across the street. He had a trolley that we packed full of coolers and beach bags to tote down to the dock. There were steps with handrail down to the dock to our pontoon. Nils helped get our gear down and his father helped us get our gear up the stairs when we came back. Super helpful! Before I headed down I needed to use the restroom and they had a outdoor outhouse that was more like a luxury toilet. Sink with water, a toilet that flushed built with beautiful cedar and stocked full of feminine products, paper towels, toilet paper, and it was VERY clean. When we boarded the pontoon Nils reviewed the operators instructions in details and the expectations of using the equipment with proper safety. They provided physical laminated sheets that also had a QR code with information on boater safety, and the map of the lake. We were given a full tank of gas. We were told any fuel we used they would replace for a few, they would dispose of the garbage, and our bottles. The boat with outfitted with a trash bin and a bottle bin for access. He asked when we come back to notify him 10 minutes in advance and he meet us at the dock, jumped into the water, came out to our boat and docked it for us. Excellent customer service. 10 out of 10! Highly recommend.

Great service, immaculately clean pontoon rental for a day outing on Torch Lake. Nils was amazing…read moreand helpful for our girls outing on the lake. He gave us perfect instructions on where to go, how to get to where we wanted to be. Don't pass this business up when looking for a pontoon rental. It was such a great experience, we would rent from Boat Torch again. One note, pay good attention to the address when you're on Crystal Beach Rd., this is a house not a free standing business.

We have rented Pontoons from Beach Water Spirts in Traverse City for the past 10 years. It was a…read moregood experience every time. We are renting from them again this summer. Thanks Rob Suzanne

Was fabulous we had 19 people a tube for 2 people and 2 jet skis. from 10-7…read more Recommend this place for sure. Give it a ten.

We had a great experience renting a Bennington pontoon boat from Henrik. Newer boat in excellent…read morecondition. He's very easy to communicate with, delivered the boat to the dock as scheduled at the house that we were renting. Had a wonderful time boating with the kids on Long Lake. Couldn't ask for a better experience!

We had the most amazing time in Traverse City and rented a beautiful pontoon boat from an amazing…read morerental service. It was a gorgeous boat - brand new, and the owner Henrick made drop off and pick up so easy. We would 10/10 rent from him again and look forward to coming back to the gorgeous lake!

We vacation on Lake Leelanau every year and Manitou Marina has always taken care of any problem we…read morehave had. They get us back on the water very quickly. Even walk over to where our boat is docked to work on it.

Poor service. Spent a few hundred dollars here on parts fixing our pontoon boat engine but still…read morehad a minor issue with a sensor. Stopped in to ask a few questions and they service technicians wouldn't even come out of the back to discuss parts with me. I was told "if you don't know what's wrong you'll have to bring it in here" from the receptionist.

Rented a Pontoon from MK Marine for a day on Torch Lake. Had a positive experience with MK Marine…read moreoverall. Would rent from them again. The great: the Pontoon we rented was new and pristine, the staff was very helpful and courteous, the setup they have is nice (they put the boat in the river for you, they bring the boat to your car after to unload, they have a nice changing room, bathroom was good, etc.). The not so good (as it relates to your experience as a boater): going through the Torch River to get to the lake itself. For experienced folks this probably is not a big deal but for beginners (like myself) it was white knuckle in and out with some narrow spots and traffic. If you knick the prop you have to buy them a new one. I was so nervous and didn't want to knick it I had it up higher than most. This makes the boat harder to steer and makes the river that much harder to navigate. They should consider offering prop insurance prior and that way you boat stress free! Once you get on Torch this is a non issue because the lake is huge and you can see the shallow spots with ease. Side Note: when coming back you'll have to u turn to dock and get gas from MK on the river (if you need some). Watch out for a sunken dock/bridge/rock hazard next to the dock on left prior to your u turn! Only a white floating log marks this treachery and you won't know it is to be avoided until almost the last minute.

My boyfriend and I are from way out of town and rented a boat from M&K for Torch Lake. The staff…read morewas friendly, thorough, and helpful. The boat launch process was quick and easy with their help, as well as recovering the boat at the end of our rental. The lake was gorgeous and the weather was perfect. If you are looking to rent a boat for exploring the lake, M&K is the place to go! I'd like to come back to Torch, and when I do, I will definitely be renting from here again!