Brought both if our cars here for their yearly inspection and tire rotation. We previously bought…read moretires here. We made an appointment for 2:00 on a Saturday. I expected the place to be busy but luckily it wasn't. We were taken right away and both cars were done in about an hour. Quick, easy and friendly service. Plus both cars passed. That's out of the way for another year. 2025-74

Up to now, I have been very pleased with Dunn Tire. I normally take my cars to Dunn regarding…read moretires, no issues, this time for a NYS inspection, which I've never done (no pun) Front brakes, rotors shot. No problem, inspection not due until July. I repaired my brakes for $130, Dunn wanted just south of $800 (Wow!) A long list of things they suggest be changed, like a new engine air filter, etc. A long list of upsells basically that were responded to with 'no' Took my car back after doing the brakes today and it took over an hour for the 'reinspection'. After 40 minutes my car had not even been pulled in yet. Once in it took almost another hour to complete. Their shop was not very busy, so I was surprised it took so long as the reinspection is on them, not me, so a money loser I would think. All that and at least for an inspections, I am done with Dunn. Fortunately, I don't need tire service anytime soon.

My car was not starting properly and it appeared that perhaps my battery might be an issue. I…read moretried to get my regular mechanic to look at this but his shop is not open on weekends. I also tried to get the dealer and was given an appointment date for 2 weeks later. After calling around to a few chain auto places, I spoke with 2 individuals at this Firestone location. They informed me that they are very busy that Saturday but if I can bring my car in, they can take a look at the battery. I did not get around to bringing my car in on that Saturday but called Firestone again to see if I can get an appointment for Sunday morning. I was very fortunate that they have a lot for 11:00 am Sunday morning. Took my car in at around 10:45 Sunday morning and explained to Luis (who was helping me) the issue I have been experiencing. He said it would take about one to one and a half hours to change the battery (if it needed to be replaced), My wife picked me up and we left the Firestone store to run some other errands. I got a call from Firestone at around 11:30 and Luis informed me that my battery is fine. They are not sure why I am having problems with starting but did notice a loose connection to the battery and have tightened this for me. Went back to Firestone to pick up my car and Luis told me to run the car for a bit to recharge the battery. And if I continue to have problems, I can bring it back for further investigation. No charge since checking battery is free at Firestone. My whole experience with Luis and the team there was excellent. No hassle and very honest and easy to deal with. They were upfront with me on everything - unlike most of my previous experience at other auto places. Kudos to Luis - great job and an exemplary employee for that location.

If I could give zero stars, I would. I came in with a simple issue -- state inspection. They…read moreclaimed my wiper blades needed replacing or I'd fail, even though I had literally replaced them last month. I called their bluff and asked for proof. Within a minute, they "revised" their story and said it was actually the rear wiper that supposedly needed replacing -- and suddenly I would pass after all. The whole situation reeked of either incompetence or dishonesty. Between the upselling scare tactics, the contradictions, and the clear lack of integrity, I will never come back here and I strongly recommend others steer clear. There are plenty of honest shops out there that won't try to take advantage of you -- this is not one of them.

Originally I went in for service on my tires for a slow leak & had a NYS inspection…read more Daryl at the front desk made it easy to drop off & pick up, no issues. More recently I had a slow leak in a different vehicle tire, we had purchased the tires and had them installed at the BJ's down the street because were "members", I tried to take the tire to them for maintenance & was unable to make an appointment. Although, I think the services would have been less expensive at BJ's I value my time more than sitting on hold for 25 minutes & never speaking with a single sole... Daryl & anyone that I've spoken with at this shop are very nice & don't request to do un-needed repairs and I trust them.

Daryl and his staff run a very efficient shop. They are…read morealways on point with communication on your car's status and do great work! Their prices are also very fair and he does not run a "hard sale"-always very personable. This is our Go To place.

Company never answers their phones for simple questions. 30-45 minute wait times is normal for…read morethem. This forces you to come to them or go somewhere else when all you need is to have a simple question answered.

I stopped by Goodyear this morning with a flat tire that clearly needed a patch and was purchased…read moreat this store. I am a returning customer who has been with Goodyear for years. Being down car just wasn't an option today. Unfortunately, I was told they wouldn't even be able to look at it until tomorrow (keep in mind it's 9 AM). No offer to at least inspect the damage or see if it was a quick fix-just a flat "come back tomorrow." I understand being busy , but when it comes to something as urgent as tire repairs, a little flexibility or customer service goes a long way. Disappointed by the lack of urgency and unwillingness to help. Over the years I have never said anything when I scheduled a rotation appointment and my car isn't taken back until 45 minutes after my appointment time. Today was the last straw though. In my time of need Goodyear left me stranded and for that reason I will find a new tire place. One note I did find a place down the street that helped me on the spot and it took them less than an hour. I didn't buy the tires from them it was just good customer service.

Excellent service. I had purchased 4 snow tires from Walmart online, they arrived on time. I made…read morean appointment to have them put on at Walmart service center. Darren checked me in and needed to call Rob (I believe Rob was a supervisor) Rob and Darrin were great in working together and showed such professionalism. I highly recommend these two gentlemen and Walmart service. Thank you, Mark

Rings forever. No one ever answers the phone. Gone elsewhere. Called other stores, same thing…read moreI

I walked into this dealership not knowing what to expect. Despite it being the end of the day, I…read morewas warmly greeted and assigned a sales specialist. Andy Woiccak was knowledgeable, kind, pleasant, courteous, and he made sure that all my questions were answered. He took the time to show me all the available trims and options, and I eventually decided to get a sweet 2025 Honda Pilot Black Edition. From the purchase of the vehicle, to the registration transfer, to the paperwork and vehicle pick-up, Andy and his team made sure everything was hassle-free for me. That, and the stellar post-vehicle delivery support are some of the many reasons I believe Lia Honda cares for their customers. I didn't even mention the clean and beautiful showroom, comfy waiting area with amenities equal to or better than luxury dealerships around area (my previous car was a Land Rover), AND the FREE ice cream! If you're thinking about getting a new or preowned car, stop by Lia Honda like I did. I highly recommend them. In case you're wondering: 1. No, I don't just dole out compliments and rave reviews. 2. No, this is not a paid endorsement. 3. YES, check them out and ask for ANDY WOICCAK!!!

HORRIBLE experience with their service department. I will never be going back here…read more I called on a Friday to order snow tires (Continental VikingContact8) for my husband's Honda Pilot. I was told they could get me in as early as Monday for the installation. I scheduled the appointment for Wednesday just to be safe. Wednesday comes, I drop off the car. At this time, I asked that they please let know if the car is due for any other services (e.g. oil change) and to please be sure not to pitch the summer tires. As soon as I get home, they call me to say that the tires never came in. Unbelievable! No one bothered to check prior to my appointment? Or at the very least when I came to drop off? Instead of rescheduling, they offer to give me different, pricier tires but honor the price of the ones I had picked out. When I asked for details about the new tires I would be receiving, the sales associate just kept saying "Blizzak" over and over again. She never mentioned that they were Bridgestone tires or that the specific version I'd be receiving would be the DM-V2, despite my countless requests for more details. Regardless, I agreed to accept the last minute request to go with different tires. Hours go by... they call me again asking if they can keep the car overnight because now THESE tires still haven't come in yet. So the tires I picked out never came in and then they offered me tires that they also didn't have in?! To make up for the inconvenience, they offered me a free oil change. The sales associated asks, "Are you due for an oil change?" to which I replied "You tell me!!!" My husband had had all of his previous car maintenance done here, which is why I had already asked that they let me know if he needed an oil change, but they clearly didn't check or listen. Finally, the next day rolls around and it's noon and I still haven't heard from them. When I call, I get a voicemail, so I leave a message. They call me back a few minutes later and say "your car is ready!!" No acknowledgment that it took ME calling THEM to find out the car was done. Who knows how long I would've been left waiting if I hadn't called to check in. Finally, the nail in the coffin, was when I went to pick up the car. I paid, checked out, got in the car to leave when I noticed... the summer tires were nowhere to be found. They told me they'd bag them and throw them in the trunk, but the trunk was empty. Fifteen minutes later they found them and loaded them in, but I easily could've made it all the way home before I noticed had I not been vigilant to check their work. Also I love how, as I was waiting for them to load my tires into the car, the sales associate tried to make it better by gushing about what a great deal I got on the Blizzak tires... according to the receipt it was a total savings of $31. Not even close to compensating for my troubles. This place is chaotic and unprofessional. My advice -- take your business elsewhere.

Amazing service, had a nail in my tire and when all other places wanted me to buy 4 new tires Tread…read morewas honest and able to fix one. All my other tires are in great condition! Thank you for being honest, we need more businesses like this!

Found out that the Tread Cities offices on Genesee street and the other in Lockport are no longer…read morethere. Found another place to take care of my tires.

*Reposted from business website by original poster because these things take time to write!…read more After hitting something big on I90 while on vacation, we were directed to Fox Tire for help and we are so glad we were. Not only did they replace our wheel with an almost exact match on our 14 year old car, they straightened our bent rim so that we could try using it as a full-sized spare once we get home. They were friendly and helpful and we felt in very good hands. In about 1 hour, they found, mounted and balanced the new wheel, straightened the old rim and sent us on our way. So straightforward and honest - they were looking at every option to keep the price down and get us the best value. These guys know their stuff and I would highly recommend them!!

I've been coming to Fox tire since 2006 with my ford explorer & then all 3 of my Chevy trucks, from…read morethe 07, to 13 & now the 21 & work trailers are brought here for tires. They have always given me the absolute best service & prices for the tires. I tell everyone I hear asking for an economical tire place to go to FOX. I will always support this businesses

Yes, they are more expensive than other places. But you can drive up without an appointment, get…read moreyour oil changed without having to get out of your car, and drive off in just a few minutes. That's why you're paying extra. Also, they only do a few things. An oil change, an air filter, wiper blades....They don't overhaul engines, they don't do AC repair, they don't sell tires. So when you go there to get an inspection, if something is going to fail, you know it's because it failed and not because they are trying to get more money out of you. (Not that all places do that, but you have piece of mind that it's not being done here.)

Update as of 1/31/26. I have been to this location multiple times since i last wrote my glowing…read morereview. Since then every-time i go I'm stuck waiting for an inspection or told the inspector went home so no inspections the rest of the day. Isn't the whole point of valvoline to be able to pull in get your vehicle serviced and be out in a timely manner? Maybe i was just lucky the first few times i went and was able to catch the right time to get an inspection and oil change. I could have just made and appointment somewhere else if i wanted to wait an hour for stuff to get done.

I am so pleased with the service I received at this location. Alex went above and beyond. I was…read moretotally clueless as to what I needed to do to change the batteries on my brother's mobility scooter. Alex helped me select the correct batteries and he told me exactly what I needed to do to be able to do the job correctly. Thanks to him, my brother is able to get around again. I am extremely grateful!

This is the best battery service I've ever received, and I've been buying car batteries for…read moredecades. Keith was knowledgeable, friendly and he recommended just the right products for my needs. I was in and out in 5 minutes and I've never been happier with a battery installation. Highly, highly recommended!!