Dr.Gerrity and the BCV Team are extraordinary! The fur kids have been coming to Dr.G for at least…read morea decade and we could not dream of a better Primary Veterinarian. We have been in for a looong list of things that consist of general routine check-ups, emergency type situations, orthopedic issues, eye issues, senior issues, and treatment for terminal diseases and end of life comfort care. I feel more than confident in saying, the BCV Team can truly handle any and every situation with extreme professionalism and a heartfelt and genuine care for your "kid". In the rare event that another physician can provide better expertise, Dr.G will gladly refer you out to only the best and she will track the status of your fur kid every step of the way. I have received followups from Dr.G at 10pm and voicemails at 1:30am, just to personally provide a status update and help put "mom" at ease.

Went in to buy some can food there. Four assistants but not one could get their butt of the chair…read moreto help me find it. No variety cases. Being hit with an insane total I found out that if I use the single cans sitting there (in a mess) to make up a case with several flavors I get charged the single can price. Can price for a small can one flavor case is $2.37. Putting them together myself for more than one flavor it goes up to $2.79 each. I changed and chose two cases / single flavors. $4.11 extra for paying with my card. Checked with the person I was buying for and she was horrified too at their extortionate prices. Decided to return the cans - unopened cases bought two hours earlier - and they made like they were doing me a huge favor. They are not returning the card processing fee. They charged me immediately but I have to wait 3-5 business DAYS for my refund. Dr Gerrity makes $8.3 million a year and yet apparently still has to extort naive customers. Because we are blind and easy prey when it comes to our pets. The vet assistants were all very nice and polite and had ABSOLUTELY NO interest in making ANYTHING RIGHT. I sincerely recommend staying away from there.

When it was time to say goodbye to our sweet 12yr old German Shepard, Hannah, we knew having an…read morein-home option was a must for our family. Dr. Maria Kuty was such a blessing during a difficult time and her staff was responsive and understood that we were making a very difficult decision. She arrived on time, and walked us thru the whole procedure, which helped us know what to expect. Even though we feel so raw inside, we know having Maria by our side and her care for Hannah meant the world to us.

We are incredibly grateful for Dr. Maria Kuty and her At Home At Rest Pet Euthanasia service. She…read morecame to our home to help our beloved family dog, Chewy, pass peacefully after being very sick. What could have been a deeply traumatic moment became something meaningful, gentle, and full of compassion thanks to her presence. Dr. Kuty was warm, empathetic, and so attuned to both Chewy and to us. She created a calm, loving environment that allowed us to say goodbye without fear or stress. We are especially thankful that Chewy didn't have to go into a vet clinic--something she always hated--and instead was able to fall asleep at home, surrounded by love. I highly recommend Dr. Maria Kuty to anyone facing this incredibly difficult decision. Her kindness truly made all the difference. Thank you, Dr. Kuty

For everyone on here, leaving reviews of one stars because you had to wait two hours for an animal…read morethat was not seriously hurt....y'all need to check yourselves. This is an emergency room. When was the last time you went to a human emergency room and didn't have to wait more than two hours? The only cases that don't have to wait two hours come by ambulance. This place is utterly amazing. The staff is super professional. They take care of everybody wonderfully and yes, just like all medical whether animal or human, they are desperately understaffed. Let's give a big shout out to these amazing caring professionals Dr. Macy Dr. Akol, Dr. nicki Dr. Lahue, Dr. Kalff Dr Pressel all the doctors I forgot and the best nurses in the entire world. I've been coming here for over 30 years and only receive the best, most attentive, kindest and gracious of care. Folks need to understand how long things take and what the word triage means. I am disgusted reading one star reviews from people with no concept of how much time good thorough animal care takes and how much things cost. An estimate is an estimate they have only ever charged me for what was needed. They are utter professionals, a very highly regarded facility and quite frankly all you people that are sending in one star reviews don't deserve their service or care. Leon loves Pacific & Santa Cruz Vet so much!!!!

Let me start by saying I have the utmost respect for vets and their staff. Vet care is a tough…read moreprofession. I am a seasoned dog owner who has spent many hours and has had many visits to the ER over the years. However this last visit was brutal. We arrived at 830 am and didn't get fully seen and discharged for 12 hours ! 12 hours is insane to make someone with a sick animal wait. At least be up front on check in and say. You are likely looking at 5-6 hour wait. At least that way you can make a call and decide to not put your already sick animal through more stress. I get how triage works. Most pressing cases are seen first. But to have us come back into the exam room several times just to sit and wait for at least an hour or more each time is wild. The tech calls me and ask me if I've left and I say no I'm right outside and by the time I've come in they have forgotten about us and stick us in an exam room only to sit and wait another chunk of time. The vet was lovely and she helped diagnose my dog and set up a treatment plan. That was the only plus.

We'd give Dr Reed 10 stars if possible. From affable Dr Reed to his friendly staff the overall…read moreexperience was professional, informative and efficient in a calm environment. Our boy was even relaxed!

We found Reed's Animal Hospital during COVID and have been bringing both of our dogs here ever…read moresince. The doctors and staff are always so kind, caring, and take the time to answer all of our questions while explaining treatments and medications clearly. They're also very affordable and never pressure you into buying things your pet doesn't immediately need, which we really appreciate. For those of us balling on a budget, that honesty goes a long way. Huge shoutout to everyone at Reed's Animal Hospital for always taking such great care of our fur babies. We highly recommend them

Good selection and fair prices. staff is friendly and…read moreknowledgeable. I have not tried the bathing area yet.

Me and my family always take our Mocha here for nail trims. They're always so sweet and they gave…read moreher a little bandana after that we love to keep on her now! Thanks

My cat was feeling unwell and luckily the team was able to squeeze her in for the same day after a…read morecancellation. The doctor was great and gave very good advice and led us down the right path. Given the location and services I'd recommended highly! It does feel like it's a bit pricier but worth it!

I wanted to share this with other pet parents: Dr. Nguyen's recommendation with a pulpitis…read morediagnosis was immediate extraction of my dog's tooth. I ended up pursuing xrays for my dog at another facility and the vet confirmed the tooth is not infected and does not warrant removal at this time. I also mentioned to Dr. Nguyen that my dog had an intermittent chronic hop/limp that my previous vet diagnosed as patellar luxation. Dr. Nguyen was confident it wasn't patellar luxation and recommended hind limb xrays to figure out what was really wrong. I got that imaging done as well at my other vet, just to confirm she does indeed have bilateral patellar luxation. I would seriously pause to consider this series of misdiagnoses and the extreme and costly procedures that were recommended (which now have been confirmed as unnecessary), when deciding if you want your pets seen here.

I guess I'm not the only one who thinks this place needs work. Your last 4 reviews are all one…read morestar!!! You need to fix this place or get out of the animal business. Even the staff is bad. But of course, the doctor hired them so it makes sense. I went in to get flea medicine the other day and they wouldn't give me even one dose because I haven't done a yearly exam. I was overdue a few days!!! I have never been treated so poorly. I emailed them and Samantha who is the office manager emailed me back and basically told me they would send my records to whomever I was moving my cat over to. Of course I would leave. You guys are nasty people who are money hungry. You don't care about animals. My cat has never been diagnosed correctly. Not once! Good riddance.

I am so disappointed with Quito. Your receptionist Diana hung up on me after making a rude comment…read moreand tone of voice stating,"THIS IS A PLACE OF BUSINESS MAM." My cat was feeling heavily stressed and sick, so naturally I was on the emotional side this morning. Before even going in to be seen, over the phone, Diana was giving me all these estimates that gave me a shocking response because it was so expensive. It's hard times out here. It was absolutely unnecessary to respond the way she did to a customer where I have brought all 4 of my cats to and have spent lots of money at. I understand you are a business but you didn't have to make me feel worse than I was already feeling. Thank you for showing your true colors. You have completely turned me off to this vet and when I stated I will not be doing business with them anymore Diana also said ,"good, don't then." I work in customer service and my advice to you is retrain your employee. At least fake that you care. Horrible experience and you best believe I will be spreading the word.

I Love Eric & Bryan. Originally purchased my girl Chia Von Chi a beautiful black on red, from Eric…read more& Bryan. We bred our girl with a beautiful sabled gsd which was from the Czech Republic. This was many years ago. Von Falconers Pasha...gorgeous sabled stud.

I was looking for a breed of dog that was smart, loyal, had no genetic predisposition to many of…read morethe health issues that seem to afflict modern breeds, was good with others and other animals, and would be a good guard dog making sure any unwanted visitors wouldn't make their way into our residence. I settled on a Dutch Shepherd. I located Von Falconer and called them. I spoke with Eric and he said he had a few puppies available. So, I went to the facility and met with Eric and met Bryan. The facility is in a beautiful location. Eric was quite knowledgable and didn't pressure us in any way. We spoke about the puppies and what the assessment of each one was. We were given plenty of time to spend with the puppies. We talked about costs and training then I left to think about what we'd experienced. I called Eric back and decided to purchase a young male that I named Taka. The transaction was smooth and we were given some free training classes to get Taka started. Taka was everything I'd hoped for. He was smart and amazingly athletic. The classes were well run. Taka learned quickly. We did not continue formal training after the initial classes but continued to work with Taka at home. As he grew up, his personality really came into it's own. He was very loving though a bit rough and tumble. Dutch shepherds are durable dogs. Taka was very sweet and it was obvious that the breed is quite sensitive to the emotions of those in his pack. It's important not to be angry with the dog or train the dog with negative reinforcement while maintaining your Alpha status. Dutch shepherds are a bit stubborn and you will need to behave like an Alpha or it's possible they may run amok. Eric was always professional, knowledgable, yet friendly and clearly cared about Taka and wanted us to be successful with him. I owned Taka for almost 12 wonderful years before he passed. I had such a positive experience with Von Falconer that I will be giving them a call when it's time for me to welcome another Dutch into my home.