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    Geronimo Arms

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    2 months ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0

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    People searched for Guns & Ammo 204 times last month within 15 miles of this business.

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    Lawful Defense Guns & Transfers

    Lawful Defense Guns & Transfers

    (18 reviews)

    $$

    I made the decision to drive from Live Oak down to Gainesville to purchase a Kimber 2k11 9mm…read morepistol. It's not a cheap weapon and is advertised to have a high performance trigger as it is a target model. Lawfuldefense had one in stock and I like to support local business versus order online. Everything was great until I brought the weapon home and fired it. There are problems with the trigger, bad enough to where I did not feel safe with the gun. I called the store and was told to bring it back in and we could work out store credit or something. I told them I could not ship the gun and have it shipped back because I am in the process of moving out of state. I don't have an address that's any good right now. I drove back down and brought the gun in and was then told that they could not do any sort of refund, I would have to have them send it back to Kimber and they would return it to me wherever I was, it did not matter that I didn't have an address. I was also told I would not need to return to that store, but I did not trust that process. I bought a defective item from a retailer and I expected them to handle the problems that came from the factory not me. That's the whole point of going to a local brick and mortar is the support. We argued quite a bit, I questioned why I was told one thing on the phone and another thing in person, and I ended up leaving with my new expensive paperweight. I drove a ways down the road and decided to go back and just give up the gun. I brought it back into the store again and told them go ahead and ship it back to Kimber and I'll worry about where I am and how to get it later, it's better than just losing 2,300. At this point, the story had changed and I was told that I had to physically come back to that store to retrieve the weapon after an unspecified time it would take Kimber to fix it. I finally got to talk to somebody different, the nice confused man who had been helping me all along went and got the boss. The boss ended up doing a refund, but charged me 10%. So bottom line is I drove 4 hours to pay them a $200 restock fee on a defective product. I don't call that good customer support at all.

    Everyone was helpful and welcoming when we walked in the door. Great selection of guns, ammo and…read moreaccessories

    Pickett Weaponry - Training with experienced instructors local and guest instructors from around the country.

    Pickett Weaponry

    (21 reviews)

    Always happy after leaving! Great service, knowledgeable, and respectful to customers, whether…read morebuying, selling or consigning.

    After several years of traveling 3 hours from home to support a local business we will no longer be…read moreshopping here. We have had two specific instances where mistakes were made and each time their resolution was at my cost. Obviously this local business is too perfect and makes no mistakes!! I work too hard for my hard earned money I prefer to do business with people like me. As clearly as my above message is I was very professional while in the phone with the manager on duty and also with the new owner. Your word is all you have at the end of the day and for someone to misinform the public on my behavior speaks volume on the quality of service this business provides. Let me be clear the message states two instances. The first one was when we were sold a 30/06 and gave us a .308 clip. When we called they stated that they couldn't help us and gave us the 1-800 to Tikka. The second incident we picked up a gun with a 243 tag on it for $399 no scope. Between handing them a gun with a tag that said 243 they then played a switch a ru and it turned into a 223. When my husband signed the sale voucher he didn't realize the scam. All we wanted was to trade it for a 243 and if there was a difference pay it. The owner stated because it left his front doors it was now a used gun and he would buy it back minus $125.00. Mind you Ace Hardware in my town is selling a 243 same brand with a vortex scope for $350. Buyers beware. Owner you should be ashamed of yourself for saying that I was rude on the phone. You took the words of your employee and you yourself spoke to me over the phone. Facts!

    Geronimo Arms - guns_and_ammo - Updated May 2026

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