Great commuting alternative to the Shady Grove metro station. On the southbound side there is a…read morecovered shed with a metal bench. Most people stand and wait for the train. Nine MARC trains stop here on weekdays, ten on Friday evenings going northbound. There is a brick shelter, built in the 1800s on the northbound side which has a coffee shop and seating inside. Perfect for those cold mornings. There's also an Amtrak ticket kiosk if you need to purchase a one way or round trip ticket. Be careful because you have to cross the tracks to catch Southbound trains to DC. There is the Olde Towne parking garage across Summit Avenue which is easily accessible by a pedestrian bridge. The garage fills up pretty rapidly, if you want covered parking, it's best to arrive before 7:30 am, be careful not to park in spaces reserved for the apartment residents or city employees, you may get towed.

Very great place to rail fan and lots of nice people and don't gpcare if you record and museum…read morepeople are nice and wanna keep you safe and some idiots beating the train but after all is good I mean the bets train station and here my YouTube link and very good people hereby

The Cardinal Line is operated through here and not at BWI. My mini me took this route to Chi Town…read more Get here early if you're not familiar with this station. Also be alert and guard your stuff as many questionable people tend to linger around. Use the buddy system here especially when it gets dark. Purchase your tickets in advance or screen shot your ticket ahead of time and have it ready when its time for the conductor to scan your ticket Try to Uber here as parking isn't the best here.

NO AMTRAK signage to tell you which side of the tracks to wait for your Amtrak train. The…read moreelectronic signs are used for MARC trains NOT Amtrak. Terrible design. There are no Amtrak personnel around to ask for help!!! The Metro (subway) personnel are not much help, if any, when it comes to Amtrak.

There needs to be about 50 new parking spaces here. Service is good with a lot of trains. I live in…read moreFrederick but drive here cause that train ride from Frederick will crush your soul. The parking here is a brutal. Expect to illegally park is you catch the 7:25 or 8:08 train.

Station is nice. Parking lot is terrible. Full of potholes and NONE of the spaces are marked. All…read moreof the parking paint and signs have faded and are unreadable.

If I could leave zero stars, I would. I appreciate the practical uses for metro, especially when it…read moreis raining. Metro had lots of maintenance issues on a weekend I was traveling. I always research trips and I thought I was informed about my travels. The wmata web site was wrong. On Saturday, Twinbrook was the stop I used when the red line was impacted by single tracking and repairs. On Sunday, I started my trip at Twinbrook since that stop was the solution the day before. The glitches switched locations. I learned that Twinbrook wasn't in service (after swiping my card). A nice customer told me about the changes. I left the platform and asked the station employee for help. He was probably having to repeat himself dozens of times during his shift. But I am one customer, hearing the information for the first time. He was frowning, unpleasant and gave confusing instructions. He was also pointing to the wrong exit. When I asked him to clarify where I needed to go, he was rushing me out of the area, telling me to get on a shuttle that would take me downtown. Where? I am fluent in sarcasm but I would not be disrespectful to a customer. Metro employees should be awesome whether I am paying full fare or $2.00. A nice bus driver told me to walk to the other side of the block. She was kind. I walked back into the station. Another Twinbrook metro employee walked me to the area when I explained that his colleague was needing a time out. I had already traveled two hours by car and was wheeling luggage around. Even when I am tired, I am nice. I took the shuttle to Medical Center from Twinbrook. Two opposite experiences in the same day. The employee at Twinbrook needs retraining. The employee at Medical Center needs a raise and a promotion. Kindness matters.

I use the train here often. It's difficult when rainy it snowy as you have to cross the tracks in…read morethe mornings for the early trains. Every once in a while a CSX comes on the opposite side and I've seen folks get stuck and miss a train. Also, it ya a little odd that there ya s kicked building there and no one can use it for shelter during bad weather like at Barnesville or Monicscy. I recommend they open the building.