Depending on your direction, this location is either the first stop or the last stop on the Red…read moreLine metrorail. With that in mind, this location is almost always busy with people. Ample garage space spots, bus stop pickups, and a few areas of views of the local city. It has two entryways/exitways. Not always the cleanest area, but it has sufficient places to sit down and cover from the weather. Depending on the staff member, they can be very helpful or can be the least useful.

Does exactly what it needs to, provides light cover from the elements as you wait for your metro…read more Separate bus and pickup lanes to allow for smoother flow of traffic. The stop is at the end of the red line, so sometimes the tracking can be inconsistent, but it's never really a problem since you don't have to think at this stop. If it's leaving, it's headed to the city.

If you need to get to DC without having to deal with metro delays use Marc train. They operate M-F…read more. Parking is free... its about 7 stops in between to Union Station. There are rarely delays. If there are, you'll be notified via text etc or check online. Its still $6 I prefer this station because of the parking and its more safer and its off a 118. A major road. The. Gaithersburg and Wash Grove doesn't give me the piece of mind I need. The trains are quiet and clean.

This review is for the summer first Saturday Flea Market…read more April through September there's a large for Flea Market in the parking lot Of the Germantown marc station. Created by the Germantown historical society, using Boy Scouts for traffic control. But this year so far..

The Cardinal Line is operated through here and not at BWI. My mini me took this route to Chi Town…read more Get here early if you're not familiar with this station. Also be alert and guard your stuff as many questionable people tend to linger around. Use the buddy system here especially when it gets dark. Purchase your tickets in advance or screen shot your ticket ahead of time and have it ready when its time for the conductor to scan your ticket Try to Uber here as parking isn't the best here.

NO AMTRAK signage to tell you which side of the tracks to wait for your Amtrak train. The…read moreelectronic signs are used for MARC trains NOT Amtrak. Terrible design. There are no Amtrak personnel around to ask for help!!! The Metro (subway) personnel are not much help, if any, when it comes to Amtrak.

This Metro is conveniently located near Rockville Centre. The pedestrian bridge is convenient but…read morecan be a bit scary at night.

Liked this station more than a few others. Open air on the platform and fairly clean. The parking…read morelot is spacious but you may have a bit of a walk if it's later in the day. Also, the sign may say that the lot is full but that's not always the case. Overall, liked my experience with the metro. Only a slight delay on a Friday but smooth going on Monday (even a little early).

Station is nice. Parking lot is terrible. Full of potholes and NONE of the spaces are marked. All…read moreof the parking paint and signs have faded and are unreadable.

If I could leave zero stars, I would. I appreciate the practical uses for metro, especially when it…read moreis raining. Metro had lots of maintenance issues on a weekend I was traveling. I always research trips and I thought I was informed about my travels. The wmata web site was wrong. On Saturday, Twinbrook was the stop I used when the red line was impacted by single tracking and repairs. On Sunday, I started my trip at Twinbrook since that stop was the solution the day before. The glitches switched locations. I learned that Twinbrook wasn't in service (after swiping my card). A nice customer told me about the changes. I left the platform and asked the station employee for help. He was probably having to repeat himself dozens of times during his shift. But I am one customer, hearing the information for the first time. He was frowning, unpleasant and gave confusing instructions. He was also pointing to the wrong exit. When I asked him to clarify where I needed to go, he was rushing me out of the area, telling me to get on a shuttle that would take me downtown. Where? I am fluent in sarcasm but I would not be disrespectful to a customer. Metro employees should be awesome whether I am paying full fare or $2.00. A nice bus driver told me to walk to the other side of the block. She was kind. I walked back into the station. Another Twinbrook metro employee walked me to the area when I explained that his colleague was needing a time out. I had already traveled two hours by car and was wheeling luggage around. Even when I am tired, I am nice. I took the shuttle to Medical Center from Twinbrook. Two opposite experiences in the same day. The employee at Twinbrook needs retraining. The employee at Medical Center needs a raise and a promotion. Kindness matters.