This recommendation is way too late. Nothing but good to say! Where to start? My wife had a 1984…read moreJetta she would take to Mark for service. I with my 2005 Highlander was still taking it to the dealership and paying high prices. What do they say always listen to your wife. One of my first experiences was that the starter failed. My options were to call Mark or call the dealership. Mark said to have it towed in although he might not be able to get to it right away. That was fine with me. I think it was the next day I picked it up. So most recently, this car has always had problems with the oxygen sensors and lean sensor codes. I didn't pay attention to it until it was due for a smog registration. I took it to Mark. I knew it wasn't going to be an easy task. Two years before the dealership took two weeks and a couple thousand dollars to get the vehicle ready to pass the smog inspection. Mark spent a lot of time with my car. At the end, he got it smogged for me and only charged for 3 billable hours. That's just crazy nice! Shout out to Susan for managing the office. Not an easy job either! Go to European Motors. You won't be disappointed!

Mark recently ran diagnostics on my Q5 hybrid and discovered the repairs I needed are likely under…read morewarranty. He did this free of charge, which I can't say the same about Audi. I have to take it to the dealership to see what is covered, but anything that is not under warranty I will definitely bring back to Mark. He's done a great job for me in the past and I find him very transparent and honest.

TRIED TO SCAM ME I…read morerecently purchased an R129 and brought it to High-Tech Automotive for a standard inspection. Only issue was a vibration at highway speeds. They presented me with an almost $4,000 estimate -- not including the required alignment that their recommended steering/suspension overhaul would have triggered -- and claimed several issues that simply weren't remotely real. One of their recommended repairs had already been completed recently. Another, which they described as "oil spewing everywhere," was later inspected by a second shop, who showed me in plain view that there was no leak, no seepage, and no mechanical issue whatsoever. To verify everything, I took the car to a trusted independent Mercedes specialist that my friend has used for years. The new assessment could not have been clearer: the repair list from High-Tech Automotive was unfounded, exaggerated, and appeared to be an attempt to take advantage of a customer they assumed wouldn't verify the work. Based on my experience, the estimate was misleading, inflated, and not supported by any legitimate diagnosis. Stay FAR away from this shop UPDATE: was just a bent rim, $150 repair. Not $4000!

I had a great experience with Hi-Tech Automotive. My car was giving me issues and they were able to…read morebring it back to life quickly without overcharging. The pricing was very fair for the quality of work they delivered. Koto, Art, and Hutch were all super helpful throughout the whole process. They kept everything straight forward, communicated well, and made the entire experience easy. Honestly, I think I found my new forever home for my car. Highly recommend them if you want honest work done right.

Great customer service. Unfortunately they didn't have the…read moretire I needed in stock, but their honesty and recommendation is very much appreciated. Awesome work ethic. I will definitely keep this shop at the top of my list.

I had just gotten off from work from a nightshift and my car alerted me to a tire with a…read moresignificantly less amount of air. I pulled over and inspected it. I could not locate what was causing it but knew it was a nail of some sort as I could still drive my car. Luckily this place was not too far from where I was and they were open early in the morning. They opened at 8 am on a Saturday. They found a long nail and because it had to be patched from the inside the price I was quoted was a little bit more expensive than if it would just be patched from the outside. They serviced my car within 20-30 min and I was out of there ready to get home and jump into bed to sleep.

I've been going to Kai since 2013 and he is the only mechanic I have ever used in LA. He was…read morerecommended by my cousin when I first moved here and she had been using him for 10 years before that. He is funny and kind and caring and a damn good mechanic. Very fair and I feel like he treats me like family and wouldn't rip me off or let me drive something unsafe. I love his boys who also work at the shop and they all take so much care in everything they do. Getting to visit them all is the upside of having car trouble. :)

0/5 for Song's if I could…read more Last year on July 5 I came into Song's because one of my blinkers was broken, and my AC was blasting hot air on the right side (proof of visit in my bank records below). Here's the thing: my sweet dad, a non-native English speaker, bought me new blinker lights as a really helpful gesture. I had brought in the parts, but the mechanic informed me they were headlights and couldn't be used. Totally fair, I should've taken a look beforehand. I asked if I could leave the headlights on the counter and just put them in my glove compartment on the way out. The mechanic said yes and I left. When I came back, the headlights were for some reason gone. The owner was really apologetic after we just could not find them, he apologized profusely and said that he'd fix my headlights for free if they should ever go out. I asked if we could get that in writing, the owner reassured me that he would most definitely remember and sent me on my way. I was okay with this because they are a small business and I didn't want to ruin their reputation in any way. A few weeks after I brought my car in, however, my AC problems that Song's claimed to fix came right back. I am busiest during the school year and the weather was about to become colder so I figured it wouldn't be a problem, I could wait til I had a break. I just called back today and tried explaining my situation to the owner, but he denies ever having lost the headlights and said that if the same problem with the AC came back shortly, then there must be another problem and it wasn't their fault. I was growing frustrated but wanted to keep things cordial as I sensed he was frustrated too. I wasn't super sure that I was communicating what was actually happening with him due to language barrier, so I asked for someone who is a native English speaker so we could communicate easier. I sometimes even have a language barrier with my parents so this isn't totally unreasonable. He said that there was no one else available to speak with me, and that he didn't lose the headlights, and that he did a good job on my car last summer. He didn't ask for the date of when I came in, he didn't ask for my name so records could be looked up, he didn't apologize, he told me he wouldn't work on my car. He started becoming super rude and told me that he was going to hang up on me. What the f-ck? $661 is sure a lot to pay for unfixed AC (essential to have running AC for LA summers), stolen/lost headlights (my dad and I would have just returned them), and a blinker. Don't come here, there are plenty of other places to trust. Addendum: I almost forgot about this, but when I was checking out July 2024, the owner made a rude unsolicited comment on how I have a "small Korean face and a big Mongolian body." it was honestly so rude and out of pocket that my friends and I joked about it for awhile, but this comment was extremely inappropriate in any and every capacity.

NEW MANAGEMENT, STEER CLEAR…read more I took my Subaru in for a noise when making turns. I had come here when it was owned by Chris Ronnie, who did a great job replacing my head gasket. They said Chris was "about to retire," and acted like he still owned it, but come to find out, he sold it and is no longer part of it. Anyway, approx. $1700 and a new axle later, along with some other things they told me I needed, the noise was still there. I took it to another mechanic who figured out that it was torque bind and could be fixed for ZERO DOLLARS by plugging in a fuse to disable the AWD, which I don't need in LA anyway. When my car was at Ronnie's, they were really weird about pricing -- when I seemed hesitant about the first quote, they brought it down by offering "after-market parts," and after some research I learned that the spark plugs they wanted to use just to get the price down by $30 were actually way worse quality and would conk out after 30k miles instead of like 60 or 90k. That led me to believe they don't really care about the work they do; they just wanted me to agree to the price. They also called to say I only needed one new axle instead of two, but the price mysteriously went ... up?? I was all, "That's more than your original quote," so then she lowered it slightly, but not by much. It just seemed like they were charging me as much as they thought I would pay. And, like I said, the issue I took it in for was still present when I left. Oh ... and they kept needing to keep the car for longer and longer. They initially said one day, and then it turned into many days. I'm lucky I work from home or I would have been in a real bind. I just kept trusting them because I thought it was still owned by Chris, and I knew him to be honest. UGH.

I rarely use Yelp, but this is worth noting…read more I've used Ronnies for years when Chris owned it and always had great service. However, Chris had sold the shop around 2019/2020 to new owners and this is my first experience with them. So, in Dec of 2020 I had called Ronnies for a transmission service and oil change as my truck sat parked for a while. They said I needed new rear brakes, gaskets, power steering pump and my gearbox needs work for ~$1,600. I get the truck back and my engine is smoking. The valve cover gasket wasn't installed correctly and I'm leaking oil. I bring it in, they seal it up, but I still have liquid gasket left smeared on the block. A week later, the new brakes are squeaking. I'm told to drive 50miles & it should go away. It didn't and I'm now told that the brake shoes they installed are defective. They replace the brakes again and then claim I now need new brake drums. I say, none of this was an issue before and you should cover the drums. They do and the problem persists in addition to it now wobbling at high speeds and shaking to a stop. It's now March. They try a 3rd time. This time machining the drums. No success. My brakes are now so hot from friction that I can smell them. I demand and receive a refund of $775 regarding the brakes- not the gasket or any other parts/labor that I haven't even been able to test yet because I still can't drive safely. I now get 2nd opinions and find the brakes were installed poorly, drums were machined too wide/unevenly, springs were installed upside down, the Heavy Duty Cardone brand I was told was used, wasn't, but an economy style Centric brand was instead. It's April and I'm still without a reliable vehicle. I return for a full refund, explain what was discovered of their work, and how I have zero confidence in their other work. I'm denied. I question if I need to report them to the Better Business Bureau and file with small claims, in which their response was, 'do what you have to do, call Trump, call Biden, we'll see you in court.' I return home and text their contact number to explain small claims suggests 14 days for the other party to do right before filing while explaining they charged me $118 for a power steering pump worth $38 on the market, in which they call to tell me to stop harassing them...

great spot, old school vibe and a super friendly / reasonable owner. reccomend supporting this…read morebusiness

Mike is THE BEST. He is so upfront, nice, really generous with his time and effort and…read morecommunication. His prices are spectacular and he will never overcharge you and will always be upfront about what he's doing to your car. He said he has to move from that location which I'm sad about because he was super close but I'm looking forward to wherever he ends up because I will continue to bring my car to him forever. Thank you mike!!!

Always great work done at great prices! Honest mechanics…read moredoing the community a service by not over charging their clients! You will never get ripped off here! Walter is the Best !!

John at budget auto is an honest guy who does quality work and at a fair price. You can tell when…read moredealing with John that he is honest and very experienced. He fixed a few issues w a work van of mine that others couldn't. 5 stars

Tony at Silverlake Automotive is the best mechanic I've had in my entire life- I might move back to…read moreL.A. just to give my cars the care they need...SERIOUSLY! Between my 2001 Jetta, and 1996 Chevy S10, Tony did them right. I even consider him a friend, it's like he is part of my family. Absolutely come here if you want quality work at fair prices with honest opinions- hard to come by! ps, ask him if Phil is working;)

Great communication, and super honest! Got several quotes and they were by far the best, I won't…read morewaste my time with any other shop.