Dr. Sorensen is wonderful, but the real superstar in the office is Rocky, the dental hygienist! She…read moreis friendly, professional, comprehensive, and well-skilled. I've been a patient for just under two years, and this practice is quite efficient in their operations, and effective in managing my oral care. Pricing is reasonable, and I anticipate being an enthusiastic patient of theirs for many years to come.

Always a five star review when I go to Bluewater Dental. They have an outstanding staff from the…read morefabulous Dr Sorenson to Rocky who cleans my teeth. Everyone I encounter there has a positive and upbeat attitude. It's just a good vibe place to go, I highly recommend Bluewater Dental .

Excellent new dentist for me that is in my dental plan network. Great cleaning. Really low key, not…read morepushy. I like conservative dentists that promote watchful waiting and not jumping to restorative care for the tiniest little nick.

New to the area. Called Inquiring about, (new patient specials) Gail was straight to the point,…read moretwice; "We do not offer specials." I would recommend going over what your practice does offer and how you can assist a new patient, example: first time visit, payment plans, etc.... instead of a swift no.

I was referred here by J.Rivas Dental as St. Johns Endodontics are the absolute rockstars of the…read moreJax root canal scene. Considering what a horrible procedure this can be, every step of the process was clearly explained to me, the pre and post care was excellent, and the procedure itself went as well as as I could have hoped. While I hope to never visit them again for the remainder of my days, if I ever have a similar need, they will be the first company I reach out to.

I was referred to Dr. Alexander McClure of this group in late Jan, 2026 by my primary dentist of…read morenumerous years for a possible root canal. I have always taken very good care of my teeth & upon being able to finally get in with for a consultation, he did not see the tooth to be in need of same & referred me for dry needling shots as my insurance paid for it & assured me would resolve the issue. After several months of the treatments, I realized it was not fixing the problem at all. My immediate attempts to make an appt with Dr McClure (Lauren) were hopeless...Was advised would be 4 wks as 2 of his associates had left practice & he was short-staffed. Thank God I found Gerich Endodontists in Jacksonville who immediately started taking steps to resolve & save my tooth....CARING, PROFESSIONAL & SO DIFFERENT THAN ST.JOHNS ENDODONTISTS. Hide quoted text I am so glad I kept Dr. McClure's recap letter regarding his referral rather than treatment process in January. I have posted on every Social Media site in this avenue/areas of the dental/medical field. After working 35+ years in the Finance Corp Mgmt field & always having cleanings every 6 months, taking VERY good care of my teeth, I am surprised St. Johns Endodontists retains him as I am sure other individuals have been impacted by his lack of care for any patient. Referring a patient out for a questionable treatment does not resolve the root problem and shows the lack of integrity of St. Johns Endodontists overall by this Endodontist..... I have had so many people reach out to me since posting across my Social Media about Dr. McClure's uncaring, unprofessional nature, outrageous costs, postponed or erroneous information given to them, one even today that stated that once he found out she had no dental insurance her fees doubled, as well as the "consultation quote." What a shame St. Johns Endodontists would employ such an individual in the dental/medical avenues. His Corporate Staff/Mgmt appears to be taking action to make sure he is monitored more closely to prevent more damage to others affected by his actions. Deb Strickland

Had a tooth repair and they were able to fit me in. I ended up getting a tooth repair and…read morecleaning the same day. Staff is amazing and quick.

Dr. Doan is a compassionate and capable dentist - - I've had two cleanings at this practice (Dawn…read moreis the BEST for a dental cleaning!) - yesterday was my first visit to get a filling and a new crown. Both the dentist and the dental assistant were communicative throughout the procedures, which alleviated my anxiety. They were efficient and thorough as well. I was blown away by their use of camera technology that resulted in a brand new crown before I left the office! I also received a post-procedure photo explanation of the work that was completed, and I received info about what to expect over the next few days as well as possible future care requirements. In addition, Amy keeps track of the schedule and the insurance! Grateful for the compassionate, capable care I have received at Sandpiper Dental - they are worth the drive for me!

Always a calm, quiet, and smooth process. That is so much appreciated. The staff is extremely…read moreknowledgeable and great at what they do.

On 2/6 around 9am, I contacted The dental office to relay information from my insurance company to…read moreresubmit the claim. because we have two ins carriers, there is an order in which they should be submitted...The Receptionist lost her cool after I told her and I won't be able to pay the 1700 bill & the insurance will cover it. My first statement to her was that I could not hear her if she is yelling . She proceeded to talk over me saying she was not yelling and I needed to listen to her. I listened ... she yelled, "when you go into Publix 'to buy chicken..." I ignored that because it was obvious she was vibrating low on this good Monday morning. I said Ma'am, we aren't talking about Publix, we are talking about you resubmitting a claim like Jen used to do when the insurance company gave any pushback. I guess that was good, old fashioned, long gone customer service. Thanks Jen, wherever you are. It is certainly my responsibility and I will handle it with the companies we pay to cover these expenses. The next thing I told her was that she was being extremely unprofessional. It was early so obviously no one was in the waiting area... she was loud. Still talking over me, she proceeded to tell me that they were very professional taking care of me and my family. She's 95% correct there; however, let's bring it to the current moment.... Her behavior is unacceptable and anyone in the office on Monday morning can vouch for that. I understand she's upset about not getting her money right away, but I'll continue to do my best to get it resolved. The meantime, go ahead and take me and my family off the books. As soon as I resolve the matter, I will be transferring our 4 sets of dental records elsewhere. There is no way I can ignore that type of abuse and continue to bring my family there for dental services. I went into the office the following morning Because I didn't want to chance not making progress By getting Mrs Lee ( obviously who she is because she is sooooo mad) on the phone with all that yelling and no listening. I was able to speak to a different representative who canceled all future appointments and also had called and received the information I was trying to relay. Let me mention, that throughout my conversation with the other young lady, the Asian lady kept jumping up to bring me policies, and to tell me she isn't listening to me because I don't pay my bills, and how she's sending me to collections. I told her to send it. If that's your job, do it. In the meantime I'll be getting someone else to pay this bill- the insurance company). I'm not new to this, I know all of my responsibilities, rights, laws, credit and all. You'll get paid. I'll remove your bad mark. Wala! Everyone will be happy. Well, I don't know about you. You're mean. She also wanted me to say thank you, and I Obliged. Sorry for the delay; however, someone needs to have a serious talk with her-even though we all know she won't listen- or doesn't have to listen, but try some water yoga or meditation bc she went berserk on the phone and in person. Just crazy

First time but very happy with the results! Will definitely be back as dental work is needed!read more

I've been going here for years... 1st with Dr. Owens, then Dr. Kitson, and now Dr. Jen (who I've…read moreknown since she was a kid) is an excellent dentist, and the staff is great too!

I am extremely disappointed with my experience at this dental office. From start to finish, the…read morelevel of professionalism and patient care fell far below what I expected. Communication was poor, appointments were not handled efficiently, and I felt my concerns were dismissed rather than addressed. The staff appeared disorganized to my case, and the overall experience left me feeling frustrated and undervalued as a patient. What was most concerning was the lack of transparency regarding treatment recommendations and costs. I did not feel that adequate explanations were provided, making it difficult to make informed decisions about my dental care. I originally came in for a routine cleaning about a year and a half ago with no pain, sensitivity, or concerns regarding my teeth. During the visit, I was told I had a couple of cavities that were not a major concern, but I agreed to have them treated anyway. Since that treatment, I have experienced constant pain and sensitivity that I never had before. I can no longer comfortably bite into foods as simple as chicken without pain, and drinking anything cold causes significant discomfort. What should have been a straightforward procedure has turned into a year-and-a-half-long ordeal. Over this period, I returned multiple times to report the same symptoms. Rather than seriously addressing my concerns, I was repeatedly told that the work had been performed professionally and that the discomfort would eventually go away. Days turned into weeks, weeks into months, and now more than a year later, the pain remains and has only gotten worse. The treatment was redone five separate times, yet the issue was never resolved. Despite acknowledging the ongoing problem by repeatedly redoing the work, the conversation than became that there was no need to continue and that "these things happen with age." This explanation is difficult to accept considering the pain began immediately after treatment and was never present beforehand. What has been most frustrating is feeling dismissed throughout the entire process. During my most recent visit, after more than a year of consistently reporting the same symptoms, I felt as though my concerns were not taken seriously. At one point, I was even left with the impression that the dentist questioned whether the pain I was experiencing was real. No patient seeking help for a persistent issue should be made to feel that way. I have placed a tremendous amount of trust in this healthcare provider. I trusted this office to improve my dental health, and instead I have been dealing with pain, sensitivity, repeated appointments, and unanswered concerns for over a year. I want to make it clear that this review is not directed at the dental assistants or "most" of the front desk and scheduling staff. In my experience, the majority of them were kind, professional, and genuinely seemed to care about helping patients. My concerns are specifically directed toward the individuals responsible for handling my ongoing care. Is what made this such a frustrating and uncomfortable experience.

It's a very clean office and their staff is wonderful. Dr. Martinez is an honest dentist and…read moredoesn't push expensive procedures on you against your will. He's patient and kind. I'm looking forward to getting started this year.

Great people and they are efficient and very good at describing the procedures and cures ..read more

My wife and myself live outside of Charlotte, NC where we have resided coming up on over 35 years…read more We were introduced to Dr McCall, his dear wife Lisa along with his wonderful staff about that long ago. Dr McCall and his staff we visit and purposely drive to his practice from North Carolina for the most professional full dental care we have ever experienced! As Dr McCall's patients we have always been treated and taken care in the most professional ways by Dr McCall and his caring, wonderful staff! We thank God for having Dr McCall and his staff take care of all our needs. We are life patients and always will be!

From the minute you walk in the front door you feel the warmth and friendliness of the staff. I'm a…read morenew patient, left another to get a new upper bridge. I was there for 4 hours and did well. Dr. Lovelace is kind and an amazing painless dentist. I would highly recommend them.

The word "Family" in Lovelace Family dentistry really is how the staff here make you feel! Not only…read moredid they accommodate my schedule to see me when I needed, Dr. Lovelace did the cleaning himself. He was very gentle and SUPER informative. He showed me some things about flossing during my cleaning, and helped me better my oral health! I couldn't believe that such a small change, that other dentists did not tell me in the past I might add, is going to make a big difference. Also, I really enjoy whitening my teeth and Dr. Lovelace's super informed staff told me about MANY options that were extremely cost effective! Lastly, their discount program covers SO much and is extremely well-priced. Can't wait to go back! (Never thought I'd say that about the dentist! Ha!)

Very professional and caring team. Excellent customer support !! (Patti rocks and is always on top…read moreof all details!!). PVCD provides quality care with state of the art technology. Outstanding team culture who provide great dental care & ensure clients have a comprehensive & comfortable experience.

I was switching from a previous dentist so I had a lot of questions especially one important…read morequestion - insurance coverage. So I call to make an appointment and I'm told new patients have to come in for two appointments almost back to back. Ok a little different but whatever. I also make sure to ask that they except my insurance. She says yes they do so wonderful I am a happy customer. The first visit is to be a very thorough visit with all kinds of photos and things that I have never done before. The second visit would be for the cleaning. Well the receptionist called me a few days before my visit and asked if I could stay for the cleaning. I was a bit confused as this was to happen on the 2nd visit but it wasn't a problem and I told her I could stay. I asked once again if they had checked with my insurance company and she said yes everything was good. So on the day of my appointment, I check in and then the office manager calls me back to her office. Weird. She lets me know that they are Out-of-Network and she is not sure how much will be covered by my insurance and how much I will owe. So I was not happy and it did not give me a good first impression or visit. I will say the hygienist who cleaned my teeth and apologized profusely was very nice and so was the dentist. I think the front office needs to be upfront and do a better job. Maybe this is their way of getting people in there and getting money. The jury is still out if I will go back. It will depend on when I receive my bill and see how much I owe.