This review is easy because everything about this business is the absolute best!!…read more I have a student at UA who had his vehicle damaged and needed repair. Being that I live in Dallas as the parent I needed to find a collision center in the area. Working with my insurance company we found a new location for Caliber Collision and glad we did. My experience was the absolute best during a stressful time of getting a car repaired when you live in a different state. (Parents) Location - very convenient for students at UA. (Elm is a very busy street) Facility - brand new beautiful building Staff - absolutely the very best. Communication at all levels is amazing. You can call in and anyone that answers is beyond helpful to answer your questions. Updates on repairs - excellent communication regarding repair progress throughout. Text messages with updates was extremely helpful and thorough. Results- got the the job done and great work. My overall experience was rated as an A+. Thank you for delivering at all levels. I was beyond impressed with your level of service and can't thank you enough for getting things done like you did. It an unfortunate time when repairs are needed, I hope you don't hesitate choosing this location.

Brought my suv in for some minor damage that happened during transport delivery, while the estimate…read morewas being written discovery of mechanical issues by the technician were found! They dealt with a difficult insurance company to get the repairs covered and they completed my repairs in RECORD timing! If I would have had to take it to a dealership or anywhere else I would have been without a vehicle for months! Thank you Caliber Collision you exceeded my expectations!!

I got to give this place a 5 Star!!!! I came in here about a yr ago,had problems with my windshield…read moreleaking. Luke was the guy I was dealing with,he took my truck and put tape around the window.2 weeks later I took my truck to get window replaced at safe lite. When the guy took off the tape it pulled the paint off the roof!!! Oh no So I called Wednesday and Luke was like bring your truck in will fix it. So I took it in his word was solid, they fixed it no charge. Plus had a running light go out ,asked him to fix that problem also thinking I'd have to pay for it. Picked up truck from shop today he's like no charge!!!!! Definitely will go back if need be

I brought my Range Rover in for repairs after a minor deer incident with the front bumper. They had…read moremy vehicle for 6 months. I went to pick it up the day before yesterday and the paint job was completely destroyed, splotches fully covering the right side of the vehicle. Then there were multiple scratches and large swirl marks where they attempted to remove whatever this substance was and further ruined the finish. They tried to claim it was like this when I brought it in. I produced a picture of my vehicle two weeks before they received it, nothing wrong with the paint job. Their employee Levi told me that my vehicle was dirty and the dirt remaining on my vehicle for six months caused erosion to the finish. So I asked him if they had knowledge that dirt remaining on a vehicle for six months would destroy the finish, why not give it a quick rinse upon receiving it? He told me that wasn't their job. Yesterday I took it to a paint expert and his diagnosis was not that the paint was eroded by dirt remaining on the vehicle for six months. He said it was chemical overspray that got onto my vehicle. I spoke to Kenneth the manager, sent the photo of my vehicle with no issues two weeks prior to them receiving it and they still refused to take responsibility and fix this mess they created. The first picture is my vehicle two weeks prior to them receiving it. A little bit dirty, but no damage to the paint. The next 3 pictures show the damage they caused to my finish. Whatever they got on it cause the clearcoat to erode and ruined my paint job. It's going to cost me thousands to repair this damage. I am heartbroken over this and would not recommend anyone bringing their vehicle to them for repairs!

I was hit while parked in a parking lot late January. After battling with the person at fault, both…read moreinsurance companies, and the initial body shop the insurance company recommended, I found Jim and Matt at Joe Bumper through a friend of mine. Their customer service, communication, and timeliness were excellent. Last but not least their work alone speaks for their quality. I was kept in the loop in regards to insurance progress through e-mail/text and their work was finished before the estimated time frame. Matt was available to assist me any time I had any questions and was willing to work with the insurance company as well. I posted a few pictures of the before and after. I had recently had the entire car repainted and buffed out. Their body work and paint job fits seamlessly and is blended perfectly. My 350z looks like new. I don't think I can recommend them enough. I am very satisfied with my experience. Hopefully I won't be put in that situation again but if I am I know who I am heading to for any of my vehicles needs.

Great customer service, excellent prices, Best repair ever. A great experience all around. Go see…read morethe pros at joe bumper if you need a vehicle repaired.

The staff was helpful, they arranged for my rental car to be ready at the shop when I dropped my…read morecar off to have my bumper replaced. They did a nice job washing and detailing my car for no added price. This was where my insurance chose, so I don't have a comparison for prices, but the experience was positive.

Zero stars! Extremely disappointed. Brought in our truck for minor deer damage, they had it for…read morealmost a month, never called or communicated or updated me on what to expect or what repairs were done, finally after I called them numerous times they told me the truck was done. I went to pick it up only to discover that they installed the brush guard obviously crooked and the hood was still lopsided, among other things. I asked them if they even checked it and they said "oops, we must have missed that." So they have it for another 3 weeks after that to do the repair they should have done right in the first place. Finally I come to pick it up but realize they have knocked off the kayak rack, ripped the window tint, left tape and marks on top of the truck, and now the bumper and brush guard are falling off. They refused to refund and they even lied to the BBB when I submitted a complaint. Now I have to take it somewhere else to get it repaired for real - with more damages than before!

Awesome people to work with. Highly recommend. Job was fast and very reasonably priced…read more Cindy and Dylan

I recently had to take my truck in to get some repairs. I can't say enough how great they were with…read morecommunication. Then when I got my truck back it looked so good. They even went above and beyond the insurance work and buffed out a few extra spots. My truck hasn't looked this good since the day I bought it. You will never go wrong when you use Ben at Old Town.

I'm honored to write this review for Heart and Wrench Mobile Machanic. My 2013 Ford Explorer was…read morestranded in Fayetteville ( I live in Oklahoma) for 6 days. I prayed that I find somebody to fix my car that would be honest and I can honestly say I found him. He met me where my truck was and got me up and on my way back to Oklahoma in about 20 minutes. He was very nice And he was VERY fair in the price. Let me add that women are often taken advantage of by machanics but he didn't do that. THANKS ADAM

I used Adam & Heart & wrench once last year & had a good experience but tried to get him out to…read morePrairie Grove (the same address he previously had been to) this past week & even tho he assured me he'd be out there a couple of times & he was confident he'd get to me before the end of the week he was a complete no show. He wouldn't answer text messages until 2 days later & when he finally texted me on Monday to answer my Friday text it was to tell me that his schedule had gotten too busy to make it out here. Wait a minute! I was already on his schedule how could new scheduling possibility have jumped in front of old scheduling? I won't be bothering him again, the whole draw was that he was a "mobile" mechanic but guess it depends on your location & the proximity to his location.

These guys are terrific. I broke down a few weeks ago on a…read moreSaturday at 3pm and called AAA. They sent Minute Men Towing who were quick and helpful in suggesting these guys. My Serpentine belt had broke. A&E had me up and running with a new belt in about 30 minutes for less than what i expected to pay for the belt. would suggest to anyone in the area.

Bad service I got ripped off last week.Took my car to them told them a rattling noise came from the…read moreengine so they kept it for day and diagnosed it. Called me the next day told me it was the radiator and its gonna cost $650+ so I assumed well if that what makes the noise sure,so I told them to go ahead and work on it.Same day about 4 or so hours later they called me and said car ready to pick up. I went in and paid the bill,now i was looking at my receip they charged me $254 for the radiator,$40 for coolant fluid, $400 for labor plus tax all together I spent $718 and change. Drove it home and put it on park,the same noise I is still there.so I called them back and them,why the rattling noise still,guess what they told me." oh it's the AC Compressor "!

Just want to say a Big Thank you to Jordan !! Had a problem…read morewith my Sensors in would not go off .. I went to HCS with out a appointment.. Jordan took care of me right away .. Fix it .. no waiting !! Customer service was great ! Thank you

We took our car in for an AC repair. We've spent $4000 so far and still don't have a working AC…read more Our car is in worse shape than before we took it to HCS. Problem after problem happening after their initial "repair". Don't use this shop.