Amazing service and super reasonable. Elias helped me and walked me through my tire options based…read moreon what i needed. They got my tires on same day. Definitely recommend!

Absolutely amazing service; JD, Walker, Benton and the crew have delivered time and time again;…read moreanytime I need anything done with my vehicle they have taken care of with excellent service and speed hands down the best belle tire I have ever worked with and best auto service center I have ever had the pleasure of working with!!!

They were recommended by our regular auto mechanic and it was a good recommendation. After a…read morerandom and strange accident on the freeway, my car went from first photo to second in one week. Looks great, timely work, fair price!

Stay Clear! Unless you don't mind ZERO customer service and questionable answers from both Employee…read moreand Manager I took my car in to get repaired since multiple reviews and family members said it was great. The first interaction was fine I called and spoke to a nice woman she was helpful and gave me information I needed to get started since I had Progressive Insurance. WORD TO THE WISE *** Any collision shop will have longer times with Progressive then other companies this isn't the Collision shops fault *** Once I completed what was needed with Progressive I went in to have them look over the car and give me an estimate on completion. The employee stated 2 weeks without any hiccups I stated that was WAY quicker then Gerber Collision and Glass was (4-6 weeks+) I signed paperwork and then returned a week later to drop my car off I had 1 item I was paying for 1 item my insurance company was paying for.... Here comes the issues - During the WHOLE entire process, I only received text updates on my portion never a single time did the company call me and update me on the other portion. During the process I had to call them for updates and times when it would be complete... Never did they call and update me. - The process went from 2 weeks to 6.5 weeks of waiting. Their response was "Progressive needed to come back on site, and look it over again" I was told they have someone onsite which would imply they were working there. - I noticed my gas was running lower over the long period that I was there, I looked at the maps and it seemed that someone took my car for 11 miles to a residential neighborhood for about 30 mins. - Once I was finally told the car was ready we looked it over... There was a bunch of residue/spots on the trunk and the side panel/molding by my tire was scratched up which was not part of the original issue. When I approached the employee about these issues he took the car back and stated the following "The residue was from Maple Syrup or Pine Tree, we tried to get the scratches out but the tech ended up spraying your paint with the chemical and it burned through the paint so that needs to be fixed now" After all this I had to wait another week for the car to be fixed again - I once again had to call and request when it was ready to be picked up.. This time speaking to the manager/boss, I stated should I be good to go or will I fine more issues? "No issues you will be good" The morning I was to go I called and said I'd be picking up in several hours the manager/boss said ok I'll get it cleaned up. - Arriving to pick up 2 new issues were found since the last time I arrived (Some kind of mark on my trunk and the tail light had scuffs) Once again I had to approach the manager/boss he stated "Take it with you, we will come and get it and fix it and bring it back to you" Fast forward another week they take it back fix the issues and brought it back looking as it should no other problems were found... I spoke to the manager about my problem and this is what he said.. about the multiple issues above and the whole overall issue - "When it comes to the Progressive onsite employee he travels from one location to another and when we needed him he was also on vacation so it took longer so your time frame went from 2 weeks till were we are at right now which is a little over 1 month" - "We normally always contact our customers with updates, what I assume is your option wasn't marked with updates from Progressive only your out of pocket payment was marked in our system to contact you with updates, we normally always contact not sure what happened" - "The car was taken to our calibration shop which was out on 20 mile and something, the guys house is off of 11 and Gratiot they needed to ride the car so it can reset the sensors you have a lot" - "The residue on the trunk I'm unsure what that was, the scratches I'm not pointing fingers on who did this and I'm not calling my techs out." (This issue I went back and forth with him because he was blaming me for this that the issue came in like this, I told him you can check your photos and mine the scratches were not there at time of drop off.. after this he kept quiet) When asked with all my troubles and issues and lies I was give what can you guys do.... He came back with $50 off my bill for my troubles.... I said from the great reviews and the word of mouth on the place you cannot do anything better "Haha what you want me to do here I'm giving you money off". The next day I called to schedule the pickup he stated he knocked another $60 off (I assume he looked at the damage on my car and saw I wasn't the one) I will NEVER recommend or even offer anything to anyone that is in need of repair to go to this place. If you're not in a rush have zero interest in customer service, want to be blamed for you doing the damage after you pick it up in the parking lot the by all means go here... I should have stuck with Gerber Glass and Collusion!!

I brought in a used Silverado from a dealership for a pre-purchase inspection. They provided in…read moredepth details about the maintenance repairs that were necessary and provided quotes for each line item. They gave me their honest opinion on if the truck would be worth buying if all the repairs were to be completed. Couldn't end up coming to a deal with the dealership (because they didn't want to budge on price) but this $160 inspection saved me $6,000 on immediate repairs! Highly recommend.

First of all I live an hour from Lake Orion, however, with such rave reviews I decided to make an…read moreappointment. The person who I spoke with on the phone was very polite, helpful and explained everything they would do and would have my car for 2 hours. After 31/2 hours I hadn't heard from anyone and need my car by 3 pm. my appointment was at 10 am. I called and was told they haven't looked at it yet and I could come and pick it up and reschedule another appointment. I pick up my car and was handed my keys, I said " they didn't have an opportunity to look at my car and the man at the desk said "nope", never offered me another appointment. I will never go there again.

I hope to never see them again!!! LOL, I had an absolutely amazing experience with Greenfield…read moreCollision on 28 Mile and Van Dyke! From start to finish, the communication was outstanding. They kept me informed throughout the entire process, making everything easy and stress-free. The quality of the work on my car door was incredible, it looks fantastic! To top it all off, when I got my car back, it was detailed inside and out and looked absolutely beautiful. It's clear that they take pride in their work and truly care about their customers. The professionalism, attention to detail, excellent communication, and quality of service exceeded my expectations. I couldn't be happier with the entire experience! I highly recommend Greenfield Collision to anyone who needs collision repair. They went above and beyond, and I'm so grateful for the amazing job they did. Thank you for making this such a great experience! You've definitely earned a five-star review!

I must say, this collision shop is amazing to deal with. I had damage to my front drivers side…read moreheadlight and bumper area when I was hit in a parking lot by some unknown person. I had seen the good reviews for Greenfield Collision and I live in Romeo, so it was convenient for me to use them. My insurance company wanted them to use aftermarket parts and some of those parts didn't fit properly, so they dealt directly with my insurance company to get the additional coverage for actual Ford motor company parts. In addition, there were some issues with the programming of the new headlight assembly and Greenfield Collision got me a rental car while they tried to get the issue resolved. They really went above and beyond to make things right. I just can't say enough about this company.

Took a rock to the windshield while stuck between a few Semi's on 94. Called in for a repair and…read moregot in and repaired immediately. James and the entire staff were outstanding, Courteous, and fast. Would highly recommend this to anybody that should find themselves in need of their service. Thanks again guys!

Called on Saturday. Got an appt for Monday morning. Waiting while I worked in the lobby. Comfy…read morecouches with table for laptop and a tv for entertainment while you wait. Quick, affordable service with a smile. Explained additional things needed but did not pressure an upsell. They said it would be done in an hour. I was on the road in 45 mins! Highly Recommend.

Brett, Mike and the team are the best! Great service! The most honest in the business. Great…read morecustomer service. Reliable and very professional. I will always take my vehicle(s) to them!

These guys are the best and most honest car repair in Michigan. They even looked at the car I was…read moregoing to buy for free. ( it's been very reliable ). Highly recommend

I like this location for convenience, it's a little smaller than the one on Rochester Rd; but it's…read moreperfect for getting a quick wash. I've never had any issues with the quality of the wash, or the number of staff working - even on a weekend. If you are looking for a convenient and consistent car wash, this is a good option. We have the monthly membership, which is great if you wash your car frequently. Your membership is good at other Jax locations as well. My favorite thing about Jax is that they actually clean / replace their brushes in the car wash. I have never had any issues with swirl marks on my paint after many months of getting our cars washed at Jax. This was an issue - especially in the winter - at other competitors. Will definitely keep going here.

Recent changes to unlimited program not communicated or communicated well…read more Blamed on corporate office said I needed to resolve issue there. I contacted corporate office and said issue was at location and they can't do anything. Be warned initial contact at corporate office AI Private equity is terrible

Great oil change experience with the Service Advisor, Ron this morning…read more Good listener, professional, personable and work was completed with no issues. Anybody can sell you a new car, but it's the Service Advisor's efforts that build customer loyalty. Look forward to returning to Serra / Ron next time I need Service.

Terrible experience, the service department rude and uncooperative…read more They sold me a truck that was pre-owned certified that had a transmission issue, then refused to repair telling me its suppose to be that way. A total joke of an experience, then offered to buy it back and sell me a new one for twice as much as I paid for the one I bought from them. They also had my truck for over a week and offered no loaner. Telling me the had none ! I had no choice to file a claim with GM Corp. which is still pending as of today. Please BEWARE of this dealership !