Scheduled a appointment last minute after a semi carrying a dumpster had rocks flying out and…read morecracked my windshield. Brad at Great Lakes Auto Glass did a amazing clean job. Highly recommended.

Should've known better when the initial discussion to setup an appointment started off with..."I've…read moregotta see if I can get someone in...if not our soonest is.." Followed up by arriving to drop the vehicle off a day early as discussed and being met in the lot as I'm getting out of the vehicle with.."Can I help you?" "I have an appointment for tomorrow" "Oh yeah.." To them not even touching the vehicle till around noon the following day. 3 hrs later at 3pm received a call claiming to have wasted film because vehicle was in Valet mode. Even got "Don't you trust us!?" "Come get it!" I asked if it was done..and was told no. Just get it. All I could do is laugh at how unprofessional they were. Crazy thing is the Car still operates as normal in Valet. So have no idea what they had an issue with. It's a hybrid and These vehicles record everything now on apps. Doors open and close, windows up and down. Don't bother wasting your time as I did. ..take it some place else.

Wow just wow. The 2 gents that repaired my glass chips were amazing…read more I would give 6 stars if I coud

I had to have my windshield replaced I had a Lexus they didn't tell me I was getting a low quality…read morewindshield with out any tint at all I had to pay more money to add tint to windshield the quality of the ones you'll sucked I asked them to fix the quality and they wouldn't. I have an eye condition where I have to have to have tint on my windshield.

Received J & J Glasses name from Clearvue Glass, where the glass was purchased. John from J & J…read moreGlass came out toured project, received quote next day for replacing all glass in existing ( approx. 40+ windows) vinyl clad double hung windows and a few very large palladium type as well. 1. ) Quoted in a timely manner 2.) Was completely on top of the weather and took complete advantage of every dry partial day we had in early May 2016 3.) Respectful of home - new flooring etc. 3.) Professional in all facets of the process 4. ) Delivered as promised

The people are all very friendly and attentive. It's very clean. I had my windshield replaced. They…read moredon't charge you anything more than the quote. Because they took a little longer than anticipated they reduced my bill by $60. Their prices are lower than the other two I looked into. They do facility and mobile services.

Great response w/ competitive pricing. I ended up going through w/ our Insurance provider, but…read morewould've used Defender based on value alone.

My dog broke a pane of glass at my house. I didn't have a clue where to get the pane from. I…read morecalled Medina glass and they said absolutely they can help me out. Within three days I had the pain of glass installed and I couldn't have been happier. The glass went in easy as pie. I was happy with the staff as well. Very friendly on the phone e.

Exactly what we wanted. Everyone at Medina glass was great. The guys that installed the glass were…read moreawesome. They kept the work area clean too. We LOVE our shower.

AWESOME business. My son loves cars and highly encouraged me to get one of our vehicles detailed at…read morethis place. My daughter was heading back to College and would be taking our Honda HRV. My daughter insisted that we needed to "have the Dad odor removed from the car. " I admit I did spill a lot of coffee and enjoyed the occasional burrito while driving. These guys did an awesome job!!!! Their building is easy to access and extremely clean. The car looks fantastic. My daughter is absolutely thrilled with the results. Well done. I highly recommend this business

I had my 2020 Hyundai Santa Fe headlights tinted with vinyl wrap and it looks beautiful took my…read morecar to the next level. the two employees that worked with me were excellent and very professional, will recommend this company to anyone , again good work and thanks again ,

WoW, just wow. these guys are good. 2 chips fixed and you can hardly see them after the repair. I…read morewould give 6 starts if I could. The team that came out in Cuyahoga falls is amazing.

Terrible, godawful experience. The work was fine, we have a new windshield, fine job…read more I had a scheduled appointment through our insurance for a windshield replacement at 8 am on a Tuesday morning. I was kept waiting so long that my phone died, but my wife received a text update claiming the work was done at 9 am. She attempted to text back asking for an update but never received a response. Meanwhile, I was physically present in the waiting room fully visible by both receptionists. No one ever updated me while my wife waited to hear back, eventually growing anxious as to whether something happened to me. Around 10 am I asked for an update and one of the receptionists reached back to find our file and keys in a mailbox. She explained that "usually they call out a last name". At no point during my extended wait did I hear anyone reach out to me nor did they do so in person. I do know during this time an individual waiting outside was approached and got their car back. They additionally parked our car behind a larger vehicle so that it was not visible. We both work hourly and missed out on pay due to this. And while I understand a deductible is a deductible the fact that I paid in full despite losing money due to the time waiting is infuriating. I cannot recommend highly enough going to any other provider if you at all value your time! Because they sure do not.

Brian is so nice, great work painting my Jeep hardtop to match the rest of it. Veteran friendly…read morebusiness. Would definitely recommend! 5

I can't say enough good things about Brian and Champs. The communication, quality of work and…read morecommitment to making my car whole while working with a difficult insurance company was amazing. I didn't have to do much once I dropped my car off for repairs. I recommend them 100%.