Very satisfied with both the trip to my office to try to repair the chip (an incredibly reasonable…read more$65) before it starred (Tracey) and the in-shop replacement of the windshield by Walter (insurance deductible only). Discovered in the middle of a snowstorm five days later that my windshield wipers didn't work. I took the car back and it was fixed in FIVE MINUTES! Unfortunately I did have to schedule an appointment but warranty covered the cost.

If I could give it 0 stars I would. Horrible service! I'm now on my third visit to this location…read more 1st time they tried installing an aftermarket windshield and couldn't recalibrate it so they had to order an original glass. Original glass came and they broke the bracket on my second visit. The 3rd visit was told to be 1.5 hours. 3 hours later I'm still here and they have no idea how much more time I need to wait. No sense of urgency from anyone. Apparently my time isn't important. They do a horrible job communicating with customers. They're not transparent about anything. This place blows! Avoid at ALL costs!!

Stopped by to get a tire pressure check. One tire was really low, but I just bought that tire from…read morethem. Discussed scheduling an appointment to get my rim grinded.

Do not waste your money here! I had an approved warranty replacement by GoodYear because of a…read moredefective tire on my after market larger rim. Obviously my OEM recommended specs will be different because I got larger after market rims. I was given no problems when I bought in Florida brand new. This Discount tire defused to honor the claim and denied service. I have no clue what the problem was if they are getting paid no matter what. But with that said, this store is no providing good service.

Requested body fender realigned on my 2021 Mitsubishi Outlander Sport…read more The quality of the repair work done was excellent and the cost was very reasonable.!. Special shoutout to Ron Pryde who provided the estimate and repairs

Carstar is the absolute best repair shop in town from the estimator to body man they not only did a…read moregreat job they went beyond what had to be done. Had other estimates carstar beat all by thousands and the work was perfect

I was traveling through and had a nail in my tire and called Belle Tire in Merrillville, IN. Bob…read moresaid they would look at the tire and that it would be only a short wait. I was concerned about upselling but that never occurred. The folx at Belle fixed the tire and offered some maintenance that I should think about doing in the near future. They did not pressure and did not use scare tactics for me to fix things now. The tire was fixed and the car back on the road in a little over an hour. Great experience.

I purchased a set of four Michelin cross-climate tires online and scheduled an appointment for…read moreinstallation, order number 48637388. I arrived three hours early, hoping to avoid any delays. However, as soon as I stepped inside, Lyle informed me that I was fortunate to have come in early because they wouldn't have time to perform my alignment if I had arrived at my scheduled appointment time. Twenty minutes later, Lyle approached me again and revealed that there was only one mechanic available, and he might not be able to perform my alignment. I explained that I recently had suspension work done on my car and couldn't drive away with $2000 tires without getting an alignment. About fifteen minutes later, Lyle approached me again and requested the wheel lock key. I informed him that my wheels don't have wheel locks. He insisted that my lug nuts required a special key and then told me that there was nothing he could do and would issue me a refund the following day because there wasn't a manager in the store. I requested a receipt or some form of documentation to confirm that I was getting a refund, but he instructed me to leave the store. I went to Discount Tire just to double-check if my lug nuts required a special key, and they confirmed that my lug nuts are regular 17mm socket and that it's not advisable to trust someone who doesn't know that to work on your car. I also visited Mercedes of Schererville, and they provided the same information. This is the second set of tires I've purchased from Belle Tire, and I will never spend a dime there again. I will strongly advise everyone I know to avoid dealing with them for their vehicles. The next morning, I called to speak to the manager, but they informed me that he's still not in and to try calling at noon. The lack of a manager's presence explains Lyle's behavior and lack of customer service. At the end of the day, I'm glad they didn't work on my car. I can't even imagine the corners they would have cut if they had done the work. I also found the tires for $120 cheaper at the Tire Barn and had much better customer service. They were actually persuading me to do other services, not the opposite.

I recently had a serious issue with my SUV and Cars Plus went above and beyond to diagnose the…read moreissue. Explained it all so that I felt informed and comfortable, the conversations had me feeling like they were not trying to upsell me on repairs which as a woman is appreciated. I was given options and explained everything fully. Will definitely be taking my vehicle back here for future work. I had my vehicle back sooner than I anticipated and all my questions and concerns were answered.

We've been taking our cars to Cars Plus since it opened and have always been satisfied with the…read morequality of work. Dave and Tim are always able to help with referencing any work to be done on our vehicles to keep them running smoothly. They also keep records on file of the work done on your vehicles. We haven't taken our cars to anyone else for 20 plus years!

Traveling through town, we needed to get a family member's car checked. After reading positive…read morereviews, I chose Car-X Tire & Auto and sent my husband. The owner went above and beyond and was very honest about the vehicle and necessary repairs. It's rare to find that level of integrity these days. Highly recommend!

Mark is a trustworthy business owner. He will tell you what you need and not try an upsale.read more

Absolutely terrible experience. This company picked up my go kart in April, stated it would take 6…read moreweeks to review and fix , we just got it back after the 4th of July. Stating the people that had the parts to fix was on vacation. Managers that said they would call us back never did. I don't normally complain about stuff because I know there is a lot that goes into fixing items and Effort, but this company doesn't care to call back, or follow up. I work in corporate business , if I did that, I would be fired. Do better. This company is a joke

This place is great. They are honest, affordable, and helpful. One time I left my phone there on…read moreaccident, and they called me emergency contacts to get it back to me. They stayed after closing so I could pick it up.

Had a Semi and Trailer involved in a bad multiple vehicle accident. John's Garage was called to…read morethe scene. The crew worked long hours to clear the scene and remove the wrecked vehicles. They worked with the insurance company and our company throughout the whole process. They had told us due to the man hours spent on clearing the wreckage and towing the vehicles that it would be a large amount. Turns out we were astounded at the amount of the invoice when all was said and done. Our insurance company and our company are Very pleased at the experience that we had with John's Garage. Our insurance company has added John's Garage to their call list for accidents in the area, and we have added John's Garage to our call list for breakdowns/Tows in the area. Great Work, Excellent Service, Great Personnel, Excellent Pricing. As a whole John's Garage and Crew made this nightmare a smooth and seamless experience for everyone involved. Definitely will be doing business with them again!!

Need an axle flange gasket replaced, pulled in and asked and they got me in within 10 minutes, went…read moreright to work on it and had me back on my way in a jiffy. Nice folks, great service and a fair price. Definitely stop in if you need anything for you rig.