I've been going to Montrose Dental for about 2 years now. My old dentist retired and quit frankly…read morehe wasn't great just convenient.....fast forward to my new dentist Dr. Li @ Montrose Dental. First off, the office has a modern decor and lots of dental rooms. It has a very sterile and clean feeling which is a great thing! My last office was sketchy and a little worse for wear. Dr. Li and his staff are so friendly and caring that I actually like going to the dentist now.....yes that's weird but the level of service and professionalism makes even the most anxious patient comfortable. Everything from reception to hygienists are extraordinarily a cut above. If your looking to for a new dentist that can do basic cleaning to full implants look no further. I can't recommend Montrose Dental enough!

I was not looking forward to taking my toddler to her first visit to the dentist but this clinic…read morehas renewed my faith in the industry. Brooke was incredible with my daughter (which was my primary concern). Moreover, the establishment is spotless, classy and comfortable, the staff amiable and helpful. The atmosphere is completely calm. I am actually looking forward to my own appointment next week (this is coming from someone who had actively avoided dentists for years). It was also a huge weight off my shoulders to realise that they bill insurance first, unlike my last dentist. I highly recommend this place for anyone who has been evading the experience.

I recently moved from Buffalo to South Carolina so had to find a new dentist. At my initial exam,…read moremy new dentist commented on the "excellent quality of whoever did my dental work"...something he doesn't always see in new patients. My thanks go to Dr. Rob and his team!

1st time here DYLAN…read moreBRADFORD (dycool2015@yahoo.com) I went here for the first time thinking, that the dentist were going to be like some other dentist organizations, but I was wrong! There were gentle, they started conversations, and after your appointment is done, you get a free toothbrush, floss, floss case, and toothpaste! Definite 5 stars!

I went to this dentist for the first time last week and my whole experience was wonderful. I wanted…read moremy two year old to experience the dentist for the first time, but for that to happen, I had to bring my mom to watch her while I finished up my appointment. But as I also have a 6 week old baby and no one else to watch her, she had to come too... My appointment started out with my 2 year old sitting on my lap in the chair while Rita the hygienist raised up the chair and looked at both her teeth and mine, and given that she's going through her painfully shy phase, this was a miracle... Rita then lowered the chair and held out her hand to take my daughter to my mom in the waiting area, and my daughter happily went with her (again, miracle!) Rita then x-rayed my teeth and was very gentle, I wasn't uncomfortable at all (unlike previous dental X-rays). She then started my cleaning. Halfway through my cleaning, my youngest started howling and we could hear her all the way in the waiting room. Rita paused my cleaning, had my mom bring in the baby and gave me 10 minutes to nurse her right in the chair. Once the baby was happily asleep, Rita resumed my cleaning. I didn't actually get to see the dentist as he got called out on an emergency, but he looked at my x-rays later and called me to tell me everything looked just fine. My 2 year old had a great time in the waiting room, there were tons of toys for her to play with and the receptionist even gave her a prize for being so good. The whole experience was so positive, both for me and my kids and I will never be switching dentists ever again! My two year old is still talking about going to see the doctor that helped her teeth!

The used car dealer of dentistry…read more I have gone there for routine cleanings before I had insurance and they did optional procedures without asking me first so I left paying $270+ for what was supposed to be just a cleaning. They said I had 2 suspected cavities. That was 2 years ago. Still have no tooth pain but recently got insurance and forgot why I never went back. The receptionist acting as thought I had questionable insurance and later called back to let me know they did accept my insurance -as if I won the lottery- but there would still be a $25 deductible. I asked 5 people at work and NOT ONE said they pay a deductible for cleanings. Brighton also wanted $100 for any work I might need done and said it as if I should expect something to be wrong, even though I've never had a cavity and have no tooth pain.

Absolute best experience I have ever had with a dentist and I am 66 years old. My go to dental…read morepractice from now on

Prompt appointments, very friendly staff, and awesome dental work. Dr Froebel is very…read moreknowledgeable with his work.

I had a horrible experience at this dental office and I don't recommend it…read more I believe this was my dental office for a year. I had come here a couple of times for a cleaning and some x rays complaining of tooth pain. There was a specific doctor I had seen on this particular day for tooth pain. I don't remember her name and she didn't work much longer at this dental office after this incident happened. I went in for tooth pain on this particular day. When I got to the office, they did a visual check of the area where the tooth was that was in question. I couldn't pin point exactly which tooth but had an idea. It turns out, I was correct on which tooth was causing the pain. The technician took an x-ray and brought me back to the room to wait for the dentist to look at my x-ray. *I didn't see the x-ray that day! The dentist didn't ask or offer me to look and I didn't think to ask. The computer was behind my head. The dentist proceeded to tell me she didn't see anything on the x-ray and saw no visible signs of decay or anything unusual. She told me to come back in 2 WEEKS if the pain persisted or didn't get better. Welp, 2 DAYS later, I woke up with serious pain and swelling of the right side of my face! The side where the tooth was in question. I scanned around the left side of my mouth with my tongue to discover something that felt like a PLUMP BLUEBERRY! Oh, of course it's Saturday and I have school all day! I called the dentist and said I needed to be seen right away and explained the situation. They saw me in 30 min with a different dentist and she informed me I had a tooth abscess and they needed to drain it immediately. It was so tender, swollen and painful they could barley numb me to drain it! It took quite awhile and a lot of pain!! I asked why the previous dentist didn't catch the start of this 2 days earlier. She said it's not always possible to see the start of an abscess. We looked at the x-ray together and quickly discovered the tooth in question was not even in the x-ray that was taken!! The technician didn't get all the way to the back of my mouth and the tooth that has the abscess wasn't included in the x-ray! Why the first dentist didn't catch this is beyond me! I was livid! I said, well there's no way to know if it could've been caught because the tooth isn't even in the x-ray. They ended up waiving the emergency fee and charged me for the draining of the abscess and a couple other things. With that being said, I was charged some other fee or a higher fee than normal for this procedure because it was an emergency visit. Insert eye roll. Oh and insurance only covered part of it because it was an emergency visit. Insert another eye roll. Anyways, I kept coming to this dental office as long as the new dentist I saw would be my dentist. I had a root canal done, maybe 2. Don't judge me. She was great, but I could not stand the receptionists and BILLING! After almost every visit, i'd receive a bill in the mail saying I owed more money even though I paid what they said I owed at my appt. Please, get it togethe

I've been seeing Dr Potempa since I was a kid. He's easy to talk to and doesn't give you any BS…read more He's the type of provider that doesn't push anything you don't absolutely need. It's this trust and reputation that keeps me coming back. Even at a time my insurance didn't work here I still came and paid out of pocket because this office is that good. I cannot recommend this place more.

Quality, dental work and kind and knowledgeable office staff, dentists, and dental assistants. I…read morehaven't had my teeth cleaned there yet, but everyone else has been wonderful.

We have been going here for years and the care and quality has always been top notch. They have…read moreseen my kids grow up and definitely care about each member of the family. Great service, care, and now we have beautiful smiles also!! Love everyone here!!

Recently, I felt the need to change back to this particular, dental location, which I have not…read morevisited in about 14 years. First of all, let me say all of the staff at Thomas and Dragonette were very relaxed, patient, and professional. I never felt rushed or that they were too busy to manage my care in the way that it should be. What a pleasant surprise to be able to book an appointment within a reasonable amount of time with a wonderful, caring, professional, dental hygienist. Unlike my previous dental car provider, my dental hygienist, at Thomas and Dragonette cleaned my teeth and I felt absolutely no pain or tinges the entire time. It's also very nice at the end of your appointment when your dentist walks in to the room, addresses you by name, shakes your hand, checks over your dental work, and you feel you're not just another number out the door. I'm completely glad that I have returned as a patient to Thomas and Dragonette.

The staff here are fantastic and caring. They took the time to do a thorough exam and talked to me…read morein length about all of my questions. They were very knowledgeable and able to answer some complicated questions I had about my dental health, taking the time to make sure I understood their answers. They were also very gentle when poking around in my mouth which I appreciated. In terms of Covid precautions they were excellent, I felt very safe going to this dentist. I really enjoyed my experience and would highly recommend going here for dental work. My doctor today was Dr.Dragonette but I've heard good things about the other doctors in this office as well!

Every single aspect of the appointment is a professional, perfected, and PERSONAL experience. New…read morepatients receive a full dental/head scan, tailored consultation, and immediate results reviewed with the doc. She treats your whole self from the teeth...just do a google search about how your teeth and dental health affect your overall health. Yikes! You cannot afford to leave things untreated. Her staff is sweet and every single person is so healthy and vibrant. There's an old saying 'you are the company you keep' - and it shows. It just feels good to be in their sparkling clean and well organized dental office! They explained everything along the way and were SO pleasant to talk with. They are the kind of people you would easily make friends with. Side note: coming from San Diego, home of the holistic and healthy, I was concerned about finding a skilled dentist in Buffalo who provides unique and technologically advanced solutions. Most dentists cram 'standard of care' down your throat to turn and burn insurance premiums - especially in a smaller city not necessarily focused on health...Dr McCarthy and her entire team are MORE than I could have hoped to find here. She is THE BEST dentist I've ever seen and I trust her as a partner in my overall health care.

I found Dr. McCarthy to bring professional and caring. Visiting the dentist makes me very…read moreanxious but I was immediately at ease with Dr. McCarthy. Highly recommend!