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Services - Gerald T Carlo

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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People searched for General Dentistry 2,870 times last month within 15 miles of this business.

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Crofut Genene - Our happy team

Crofut Genene

(1 review)

I decided to try this office for the first time in October 2024 after hearing good things…read more Unfortunately, my experience didn't live up to expectations. The initial cleaning was one of the roughest I've ever had--my gums were left bleeding and sore. They also did a panoramic X-ray to check my wisdom teeth, which I had to pay for entirely out of pocket since I didn't have insurance at the time. Fast forward to my six-month checkup: the appointment was rescheduled at the last minute, which I appreciated them accommodating. But once I arrived, I was told my new insurance wasn't accepted. I just wanted a basic cleaning, but they insisted on bitewing X-rays. I explained that I couldn't afford them and asked if they were optional. The hygienist left to ask the dentist, who then came in and reiterated what the hygienist had already told me. When I asked again if the X-rays were optional, I was told yes--but the dentist simply walked out, and the hygienist showed me the door. It was a very uncomfortable experience, especially after being upfront about financial concerns. I left without receiving any care at all. Overall, it felt like the focus was more on upselling than on patient care. I don't recommend this office.

From the owner: We are a family dental practice devoted to restoring and enhancing the natural beauty of your smile…read moreusing conservative, state-of-the-art procedures that will result in beautiful, long lasting smiles! A standard of excellence in personalized dental care enables us to provide the quality dental services our patients deserve. We provide comprehensive treatment planning and use restorative and cosmetic dentistry to achieve your optimal dental health. Should a dental emergency occur, we make every effort to see and care for you as soon as possible.

Shannon H McCarthy, DDS

Shannon H McCarthy, DDS

(11 reviews)

Every single aspect of the appointment is a professional, perfected, and PERSONAL experience. New…read morepatients receive a full dental/head scan, tailored consultation, and immediate results reviewed with the doc. She treats your whole self from the teeth...just do a google search about how your teeth and dental health affect your overall health. Yikes! You cannot afford to leave things untreated. Her staff is sweet and every single person is so healthy and vibrant. There's an old saying 'you are the company you keep' - and it shows. It just feels good to be in their sparkling clean and well organized dental office! They explained everything along the way and were SO pleasant to talk with. They are the kind of people you would easily make friends with. Side note: coming from San Diego, home of the holistic and healthy, I was concerned about finding a skilled dentist in Buffalo who provides unique and technologically advanced solutions. Most dentists cram 'standard of care' down your throat to turn and burn insurance premiums - especially in a smaller city not necessarily focused on health...Dr McCarthy and her entire team are MORE than I could have hoped to find here. She is THE BEST dentist I've ever seen and I trust her as a partner in my overall health care.

I found Dr. McCarthy to bring professional and caring. Visiting the dentist makes me very…read moreanxious but I was immediately at ease with Dr. McCarthy. Highly recommend!

Gerald T Carlo - generaldentistry - Updated May 2026

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