I decided to try this office for the first time in October 2024 after hearing good things. Unfortunately, my experience didn't live up to expectations. The initial cleaning was one of the roughest I've ever had--my gums were left bleeding and sore. They also did a panoramic X-ray to check my wisdom teeth, which I had to pay for entirely out of pocket since I didn't have insurance at the time.
Fast forward to my six-month checkup: the appointment was rescheduled at the last minute, which I appreciated them accommodating. But once I arrived, I was told my new insurance wasn't accepted. I just wanted a basic cleaning, but they insisted on bitewing X-rays. I explained that I couldn't afford them and asked if they were optional. The hygienist left to ask the dentist, who then came in and reiterated what the hygienist had already told me. When I asked again if the X-rays were optional, I was told yes--but the dentist simply walked out, and the hygienist showed me the door.
It was a very uncomfortable experience, especially after being upfront about financial concerns. I left without receiving any care at all. Overall, it felt like the focus was more on upselling than on patient care. I don't recommend this office. read more