"T've gone to Dr. Guiv for about 15 years. She is top notch. She is caring, warm, and empathetic…read more More importantly, she knows "her stuff" and is an excellent diagnostician. She has volunteered on more than one occasion to comment on other aspects of my health, showing me that she cares about me as a whole. I had read some of these reviews before I saw her, and was prepared for a cold, rather brusque physician. That's OK with me....they're not all warm and cuddly. BUT, Dr. Guiv is lovely and has been nothing but kind, patient, and caring with me, In 15 years, I have never seen anything but kindness and compassion. My whole family goes to her, and I have recommended her to many friends. The entire staff is friendly and knowledgeable. I recommend Dr. Guiv. She's a gem.

I can't begin to rip her and the office hard enough over the unprofessionalism that I just dealt…read morewith. I have been a patient for over 5 years. Recently, the office has switched to outsourcing incoming calls for scheduling etc. I called the office number to make an appointment and spoke to a remote worker who was zero help. She told me that there was "no doctor by that name at this center". I asked her to hold on, I read back Dr Guivs number and she confirmed it was the right number but they "had no record of that doctor". I hung up and tried Google. Dr Guiv now had a location in Westlake. I call that number and I'm told "Dr Guiv isn't accepting any new patients or any old patients from the West Hills location". I'm in the middle of being treated for a condition and now she won't see me anymore? I asked if she had transferred her West Hills patients to another MD - NO. So now I'm stuck, waiting over a month to see a new MD and start all over again. No notice was sent to any of her patients about her departure etc. She seems to care less about her patients - whatever the situation is with the old practice, you don't sht on people like this.

This was a pretty straightforward situation. A colonoscopy doesn't present too many areas where…read morethings can go go south... pun ignored... so I can really only judge on a few factors. But these are all areas where many other doctors and, more importantly, doctors' offices... suck. I can't tell you how tired I am of waiting an hour or more in a doctor's office for the doctor who is running late. This office was very nice, both on the phone and in person. And Dr. Matthew was on TIME. I mean, I think of doctors that are half-hour late as on time but he was really on time. Dr. Matthews had a decent way about him... BS'd for a minute or two and had me out of the appointment in about 20 minutes. Before I went in for the actual procedure, the contact from the office staff was friendly and helpful. On the day, everyone was friendly and helpful. In the procedure area (theirs not mine) everything was friendly, tight and on time. I'm not saying that I'm looking forward to my next colonoscopy... but I'm definitely having it done by Dr. Matthews and his team.

I've been back to Dr. Matthew after leaving Kaiser 3 years ago and my previous review still stands…read more He is exceptional and I always enjoy my annual visit. Dr. Matthew is still the ever kind, personable and patient physician I had from the very beginning. I wish my other physicians were as great as he. Even better, I wish he could also be my primary care physician. I hope he continues practicing for a long time!

Dr Herr & his entire staff are beyond helpful. Dr Herr is patient, understanding and very caring. I…read morewould recommend him to anyone !

I had two appointments with Dr. Guiv, a preliminary exam followed by a procedure at West Hills. I…read morefound Dr. Guiv to be outstanding, very thorough, very knowledgeable, and compassionate in a no nonsense sort of way. I knew I was in good hands as she took the time to discuss my general health and history and provided some informative and helpful advice. On the day of my procedure, everything went so efficiently. I was a bit groggy after the procedure and repeatedly asked questions, yes... the same questions, which Dr. Guiv answered with the same attitude as the first time I asked. I really like Dr. Guiv.

Good doctor. I've only seen him once in the office and subsequently for an endoscopy but I liked…read morehis friendliness and directness. The issue was clear and an endoscopy was obviously required. He explained the situation clearly. For follow-up, I saw his nurse practitioner, Maryam Fathi. I am usually hesitant to see any health care professionals except doctors, but she was great. She recommended a change in medication to a more recent product which may have fewer side effects and she had time for me when I brought up another G I issue.

STAY AWAY FROM THIS OFFICE! They only care about getting…read moremoney from your insurance. Not to provide a service. Right after my colonoscopy and endoscopy procedure( which felt like assembly line separated by curtains) i saw doctorBadii and you mentioned there's a minor issue in my endoscopy, and I should make an appointment But I was rescheduled twice. Finally I made another appointment for today. Which was confirmed by their automatic phone service. When I go in today, they said the doctor is on vacation! I asked Julie the manager, the office manager if it's possible to see another doctor or nurse practitioner after fifteen minutes. She said they're all busy, not once. Did she apologize for wasting my time.

This physician is the absolute best! He is extremely kind,…read moreunderstanding, knowledgeable, professional and competent doctor I have ever met! And I was employed in the medical arena with association with over 3500 medical doctors! He is also very friendly, gives gives you much time, is interested in your life and family, and has a great personality!

I arrived for my 10a appointment at 950a. Entered exam room…read moreat 11a. Total face to face with the doctor, 10 min. Not good.

Considering what I went in for (colonoscopy), the doctor and staff helped make the procedure less…read moredifficult

I went in today, but I met with Dr. Calin Arimie, M.D. I felt at first like he was very serious as…read moreI babbled about all that's wrong, but as time went on I felt like he was engaged in what I was saying and he was actually listening and providing me with some informative solutions to some of my issues. All and all I felt comfortable and not rushed not for one minute! I see plenty of doctors and well this one seems like he cares!! Imagine that!?? I look forward to my procedure and diagnosis for a better year in health!!!

Dr. Ron was amazing, he explained everything to me regarding my scheduled colonoscopy procedure. I…read morefelt reassured knowing my azz was in seasoned hands. : )

Great care, wonderful staff. I trust them with my life. The nurses especially were so warm and…read morekind.

I would give it 0 stars but I don't have that option! Do not go to this place, what a nightmare! We…read morearrived to a war zone, the building is totally under construction, couldn't even find the entrance, construction trucks and fencing surrounding the front, no signage, looked like it was closed. Finally get inside to a totally demolished lobby, find the elevator, go up to the UCLA office, sign in, it's 7 AM, for an 8 AM appointment, I was told I needed to be there an hour ahead of my 8 o'clock apt. The women at the desk ask why am I here so early, the Doctor doesn't come in until 8:30, again, I was told by UCLA to be there by 7:00. So I precede to wait. Around 7:30 a couple come in says there apt is at 8:30, the receptionist tells them it's at 9:30 and the women pitches a holy fit and insist it's at 8:30 and will not take no for an answer. So to quiet her down they take her husband back ahead of me, ( we both had the same Dr). I question the fact that he jumped the line, they insist they just lied to quit the wife down (she has left so didn't hear my conversation) but I now sit out in the lobby for another 15 min when they finally take me back, get me ready for my procedure and roll me into a corner so I couldn't see anything, the receptionist comes back and tells me I'm still going to be first, at 8:30, and the gentleman they took back first is in a corner somewhere and again I'm told he will have to wait, I'm first in line but the Dr running late because she has small children and it's the first week of school????!! By around 8:45 I'm still waiting when they finally take me into a procedure room where I wait until 9:00, another 15 min when the Dr FINALLY shows up. Come to find out he jumped the line and the reason the Dr was late is she was doing his procedure first ahead of me! My husband was in the lobby when he came out to join his loud mouth wife! Moral of the story is if you are obnoxious and loud enough you jump to the front of the line! My husband sat in the waiting room for 3 hours because of this and nobody their seemed to give a hoot. Never again, I'm going to find a different Dr and facility and it won't be with UCLA!

I just want to say DO IT! If you are looking into weight loss surgery Dr Paya and his staff is the…read moreteam you want guiding you. I have had such a hard time losing weight, and actually making a life changing decision to undergo surgery. I am now post sleeve gastrectomy and down 90 pounds and I couldn't be happier. I feel more energized, agile and some of my health issues have resolved. The staff is amazing, they have been very supportive throughout the process, they are very knowledgeable, professional and friendly. DR.PAYA is by far the most amazing doctor he makes you feel comfortable he's humble,informative and his bed side manner is comforting. The dynamic in the office looks genuine, words can never express him helping me with my weight loss journey I will forever appreciate your skills and the care provided.

I'm impressed by how personable Dr. Paya and his staff is. From the moment I made my first call…read morethroughout any follow ups and ensuring on was on track to getting all of my requirements done. If you have any questions do not hesitate to call them. Dr. Paya offers free consultation-take advantage to get all of the answers to your questions.

Dr. Schenkel actually listens to a patient which is really rare in the medical field. His knowledge…read moreon many subjects is really amazing. He doesn't hurry you on so you have time to talk to him. Marjorie Eisenberg

Shout-out to the Best Primary Care Team!…read more First of all, I'd like to thank Dr. Schenkel, Mrs. Schenkel, and the amazing medical assistants. You are all truly rock stars! Dr. Schenkel, you are the best of the very best, and I'm so grateful to have found you here in West Hills. Your dedication, compassion, and professionalism make such a difference. Thank you for your outstanding service in the field of medicine. You are a truly valuable member of our community!