I've purchased a few pairs of eyeglasses from here and have always been happy. Everyone I've…read moreinteracted with has been kind, helpful, and easy to work with!

Great staff working here in Janesville. I took in a pair of glasses I had stepped on, hoping they…read morecould be repaired... and they were able to fix, clean and reposition them! No charge !!!

I made an appointment for an eye exam on line. Received a voicemail telling me they don't see…read morepatients under 10 years old or over 65! Really!?

After I got my prescription, I came to Lens Crafters due to their extensive selection of designer…read moreframes. The staff here is very friendly and helpful. They even have a app on iPad that can show you face, and then they can add all the frames you select, then you can see how they will look. Very cool application. I had my vision exam done at a competitor, but came here to Lens Crafters when I found their competitors selections of frames to be very limited. I selected a pair of Coach glasses and Ralph Lauren sun glasses, then sent them in with my prescription. I had both of my sets ready within 5 days and I was amazed by that. My experience at Lens Crafters was a very positive one. The staff was friendly, helpful and the selection of frames was extensive. If I had known of them prior to my vision test, I would have had everything done here at this location.

Dan the Manager is friendly, helpful, caring. If you are looking for the perfect pair of glasses,…read morevisit Wisconsin Vision! Employees seem happy, friendly.

The optometrist that the have working there is rude and a stuck up. He wont listen to your needs…read moreand could careless. The other staff seemed nice but didn't stay that long. The price seems a bit on the high side three eye exams and 2 sets of glasses with insurance over $300. I will not be going back!!!!

If I could leave 0 stars I would. Firstly feels like you wait forever to be seen and when you do…read morethey take you back to a room and have a virtual optometrist. Secondly you pay out the nose for glasses they run a deal for 2 for 79 and the total in no way shape or form comes close to that. Even if you pick 200 dollars frames the total will be close to a grand. My boyfriend wanted to try contacts so they sent him home with the wrong prescription and they completely irritated his eyes. Went somewhere else and they explained they did it incorrectly. Which is ridiculous. Then they give you a quote of when the glasses will be ready and the glasses don't come for almost two months. Lastly once you get said glasses they break 4 times within a year the only good thing you got was the warranty for the year but once it's over it's another almost 500 dollars to get them replaced. Go literally anywhere else. Shitty quality and incompetent workers. Sad you pay so much for such awful products. There's a reason the reviews are awful.

I know it's a sign of the times so to say, but I'm not a fan of the "hybrid" eye appointment. The…read moredoctor isn't present, you're talking to a screen. It doesn't feel like an accurate prescription. I can indeed see the distance that I couldn't before but my vision is slanted. Everything looks tilted down towards me. I don't know if the frame needs adjusting or if it's the prescription. My husband and I were both getting exams and glasses. Out of 3 in house staff, only one offered to assist, the other 2 were off talking to each other. So instead of getting done in a timely manner I had to wait to be assisted until after my husband. On top of everything, the prices are insane. I receive Stanton optical emails and they show deals like free eye exam, 2 frame deals for $79. The one assisting us never showed us anything on the walls and there are no marked prices on the frames. No indication of sections within sales etc. My husband's bill for a single eye exam and 1 pair of glasses was over $400 and they couldn't make his same day so he's waiting 2 weeks for his. I also got a single pair and eye exam and my tab was just under $300. We will be trying a different eye practice next time we need new glasses.

So fast on getting glasses. Good selection & options of frames. Super nice people & informative…read more Would definitely go back.

I loved going to Eyemart until today. I had to take back glasses that were not working for me. I…read moregot a pair of Michale Kors 2 weeks ago and they were too small. I got a different pair of Jubilee and and the dug into my nose. There were fine when I tried them on but when I got them the were not comfortable. Went back today for the 2nd time to do a return and the lady was very rude. Asked why I bought them if they didn't work in the first place. She said I shouldn't do this and won't do it again. Meaning no more returns. Jill and Crystal are the best workers they have. This woman has long black hair. I'm also developmentally disabled and have Asperger's syndrome. She was starting to scare me. It's not my fault they didn't work for me. I gave them my old glasses and told them to just put the new prescription back in them. We didn't get any kind of refund either. Jill had told me yesterday that she would call to see if the glasses worked out. If not she was gonna have me come back in. She was so sweet and understanding. Whoever this lady was today was a real b***h to my mom and I. Inexcusable.