Dr. Koskinen was able to see me immediately when I called with severe eye pain. He recognized that…read moreI needed to see an eye surgeon right away and got me in which saved my vision. I'm so thankful he was able to see me because every hour mattered. My surgeon said that he was a hero. Thank you Dr. Koskinen!!

I accidentally (don't ask) stepped on my glasses. Before I went to Koskinen, I had only gotten my…read moreprescription from them, then would go to Walmart for the frames. This time, I purchased a very nice pair (tho expensive) of glasses and was very happy with them... frames included! I knew I was probably out of luck, but I called anyway, wondering if they thought they might be able to repair the damaged glasses. The receptionist was VERY nice, and asked me to bring them in, and they would check them out. I left them there, and a few hours later, I got a call, telling me they indeed were able to repair them. I came in, they had me sit to get 're-fitted'. A little touch up here and there, and they were perfect! Yea!! The kicker?? They repaired them *perfectly* for No Charge! Is that Customer Service or not!?? Go there!

I just switched my eye care to Anderson and Shapiro and I was a little hesitant because I loved my…read moreold eye doctor but they no longer take my insurance. I was pleasantly surprised by how nice their facility is and how friendly the staff were. They had sent me new patient paperwork ahead of time so I could fill it out prior to my appointment. This made checking in very easy and I was seen right on time for my appointment. Everyone was very friendly, including the reception staff, the technician, and Dr. Anderson. I only gave 4 stars because they didn't tell me to bring my glasses/boxes from my contacts with to my appointment. They gave me a copy of my prescription so that I could order from a website with a rebate for the contacts but it didn't have enough information so I had to go back the next day with the contact lens boxes so they could input the info. They were very nice about it and didn't pressure me to order through them, but I thought it was a little odd that they needed my boxes in order to determine my prescription. Overall I was happy with my visit and will return!

This Shopko Optical is my go-to for when I need an eye exam. I've never had any problems with staff…read morebeing unfriendly or unhelpful. I've had so many memories of some of the staff helping me pick out frames and providing an outside opinion! I recently had an exam with Dr. Laschen, and she was fantastic. I'm not someone who likes to talk a lot during any type of appointment, and it seemed like she was quick to pick up on that. I was in and out in a breeze. When I picked up my glasses today, the staff were super understanding of how specific I like my glasses to fit and were able to nearly replicate the shape of my old glasses.

The doctors are fantastic. The staff. Not so much. Very rude. Never can get on the phone in decent…read moretime. Ships the glasses to the wrong facility. They don't call when the glasses are ready for pick up. Not recommend

The doctor was great. Front staff, not very welcoming. Front door locked. You must wear a mask…read more Ok, I get it. But the interaction with them was not at all friendly. No customer service skills.

I was in from out of town and needed a pair of lenses last minute and Jordan was extremely helpful…read moreand knowledgeable. She really went out of her way to help me in a pinch. Fantastic service!

We were on vacation from Arizona when the tiny screw fell out of my husband's prescription…read moresunglasses... we walk in unannounced for a repair.... No problem! The technician had them fixed in no time and even checked the screws on his regular glasses as well. We offered to pay for the repair but they refused and wished us a great vacation time in Wisconsin! Outstanding place!!

They wanted $10,000 out of pocket for LASIK and would not even see me for a consultation unless I…read moregave them $400, not refundable. They don't seem like they really want to help people. Just want the big buck customers, I guess.

Excellent eye specialist. I have seen several eye doctors in different areas I have lived over the…read moreyears. Dr. Geraets is extremely knowledgeable and thorough during every step of the evaluation. Dr. Geraets always takes the time to make sure I am understanding his recommendations, options and treatment plan.

I visited Dr. Geraets recently for an annual eye exam, and I had a great experience…read more He is very thorough, and he really takes time to explain each step of the exam. I learned that I have a minor astigmatism, and he was really helpful in explaining what that means and how it could affect my vision. He talked to me about options for eyewear, but he did not come off salesy at all. I could tell he wanted what was best for me, and he was NOT trying to make a sale. Thank you Dr. Geraets for proving great service and allowing me to ask questions along the way. If you're in need of eye care, you need to check out Geraets Vision Center!

Awesome. I had cataract surgery done by Dr. Michal Gutowski. He and the staff were amazing. Dr…read moreGutowski takes his time to answer questions he is very personable and professional.

I love my dentist's office. I have seen Dr. Sidders for…read moreseveral years now and have always found her to be personable, pleasant, and quite skilled. I saw Dr. Lois earlier this year for an extraction, and he was equally friendly, professional, and as considerate as one can be while removing a tooth! From the moment I walk in the door, I always feel welcome and comfortable. The staff in front is quite personable, helpful, and makes me smile. All the clinical staff, be they hygienists or dental assistants, are exceptionally good at their jobs and (I can't believe I am saying this) they make a visit to the dentist fun. I highly recommend them to anyone within an hour of Whitewater.