Always excellent service, Personable ,knowledgeable…read moreproviders. I've utilized this facilityfacility for my family's minor emergencies in the past and I've never been disappointed with their service

The care quality generated mixed feelings, on one side, the Assistant Physician, seemed to know…read morewhat she was doing, to some extent. I was "diagnosed" with a sciatic problem but with some prescription the pain could be eased. When the time to wrap up came she left and sent the Medical Assistant to inform me that a urine sample of was needed to discard a kidney infection, but I was not able to provide such sample at that moment, so I offered her to give me a recipient so I did not need to wait there all the time. The answer was that I needed to wait for a decision on that. After 20 minutes the Assistant physician came back and told me that my option was accepted. I asked if she had sent the prescription to my pharmacy but the answer was no. She needed to complete the visit once I came back with the sample. One hour later, I was able to produce the sample she asked for and her verdict was that no kidney infection was found in their lab. So I asked why she did not send the prescription before since the sciatic problem, I could have gotten the medication and taken it but in the meantime the my excruciating pain did not ease. To confirm, I asked if she was a Dr because I am not sure about what her title meant. She replied three times with the same question, that I asked to confirm that I had not been cared for by a physician. She got very upset and told me that a report was going to be filled with her physician and left the room.I left after her and asked what was going to happen with the prescription and the answer was that since I am leaving there is no prescription to be filled. The paperwork when you check in is full of repeated questions, even in the same page on one of the forms. That process cost me 20 minutes. The assessment performed for the diagnostic some other 20 minutes plus another 20 waiting for the approval of my plan to do not wait in the office. All that time, since 0930AM till noon and came back home with the same pain and threat to fill up a report just because that person probably realized that something was not done the right way. Won't be there and won't recommend this office.

The front desk staff member was kind and professional. However, the technician, Jessica, was…read moreextremely rude during my visit. She did not apologize for her behavior, which made the situation even more upsetting. I spoke with the physician about the incident, and she acknowledged that my frustration was understandable. The physician was excellent. Healthcare professionals, especially technicians who work directly with patients, should be properly trained not only in their technical skills but also in compassion and empathy. Patients who are ill and seeking answers deserve to be treated with respect and dignity. It is concerning when someone working in this field does not demonstrate basic respect for patients.

Deceptive Billing -- AVOID at all costs!…read more On June 22nd, my mother visited this clinic for a scheduled appointment, and what followed was a textbook case of bait-and-switch billing fraud. Here's what happened: 1. They skipped all intake forms, including insurance verification--unlike every other medical visit she's had. When questioned, staff insisted, "You don't need to fill anything out." 2. They assured her she owed $0 at checkout, despite her expecting a $30 copay (per her insurance). 3. Weeks later, a $644 bill arrived--with the clinic blaming HER for their refusal to collect insurance info upfront. After complaints, they "discounted" it to $355, then $287--admitting no fault whatsoever. This is predatory behavior, not an accident. I've reported them to the Georgia Department of Law and urge others to avoid this clinic. Shameful.

Just returned from a visit to Northside Urgent Care in Duluth. I was very impressed with the care I…read moregot there. When I am sick enough to go to Urgent Care, I am usually in a bad mood so I wouldn't have a nice comment. From check-in to dismissal, everything was great. Hope I don't need urgent care again but if I do, I will return to this facility.

Yay! I'm the first to review!…read more I've come here a total of 5 times since my PCP is in Savannah and I'm in the area temporarily. I've come for mastitis, sinus infection and recently the flu. On all occasions I can honestly say they're quick and helpful. The hours of operation really work well with those of us that work 9-5. They stay open until 8pm M-S. That's amazing! The front desk receptionist, and nurses are always very pleasant when assisting you. I always feel like my issues and concerns are addressed with the NPs on-site. I have not had a bad experience and I'm always seen same day and out within 30 minutes. Final verdict: I definitely recommend this location! It's never busy and the staff is very friendly.

A few things to know BEFORE YOU GO!…read more 1. They DO NOT take insurance. 2. $199 visit, plus any additional work. These things would have been nice to know before actually attending.

The team at Here to Help is nothing short of AMAZING!…read more Let's face it, no one wants to go to an urgent care facility for any reason. Lybia and Dr. Romeo provided top notch service with a welcoming attitude. They make you feel like you've been friends with them for years even if you've only known them for a few minutes. I would emphatically recommend this business to anyone I know. Bonus points for Lybia because she is the best at taking a painless blood sample!

We drive by four other urgent care facilities to come to this one every time; we've been coming…read morehere for years. Everyone is nice and kind, and the doctors are professional and considerate. I highly recommend!

I cannot say enough wonderful things about Northside Family Medicine and Urgent Care in Roswell and…read moreDr. Cyrus Irani. When I couldn't get an appointment anywhere else and was feeling stressed and discouraged, their office got me in quickly without hesitation. From the moment I walked in, I was impressed. The office is spotless, well-organized, and run with such professionalism. The front desk staff was kind and efficient, which immediately put me at ease. Dr. Irani truly stands out. He was attentive, compassionate, and took the time to genuinely listen to me. I never once felt rushed. He made me feel heard, valued, and important -- which is rare and so deeply appreciated. He explained everything clearly, answered all my questions, and approached my care with both expertise and empathy. It's not often you find a medical practice that combines efficiency, cleanliness, professionalism, and heartfelt patient care so seamlessly. I am incredibly grateful for the experience and would highly recommend Northside Family Medicine and Urgent Care to anyone looking for quality, compassionate healthcare.

Do Not Go here!!!! They are the most irresponsible people I…read morenever meet. We took PCR Covid TEST on Sunday 9:00am for Tuesday Cruise trip. They told us it will be ready in 24hrs. Next day morning we called for the result, front desk told us it will be ready on Tuesday morning, because Lab doesn't pick up till Monday morning. ARE YOU KIDDING! NOW YOU TELLING ME!! Front dest lady told me she will call back see when test will be come back sometimes come back in same day. So I waited it. No PHONE Call!!!I Other family and friends got results back on same day. We were already in Miami. All the testing please was booked. Tuesday morning our boarding time was schedule at 12:00pm. We are here about miss our Cruise ship. I called back at Tuesday 8:05am, guess what results was in. The same lady who picked up my call. She doesn't seems apologetic. If she called yesterday I would handle differently, least I know she called the lab trying to solve the problem. Not to avoid it. They handle the problem so poorly. Our family had covid test Number of times. It was one of most stressful days in my life. There are many urgent care around Peachtree Corners. I do not recommend this place. Update: After I saw Dr Anthony reply I have to write back. Please read a pictures attach is review. Now Dr. Anthony is lying too. When We checked E-mail even the junk mail No message from them. Except the one I received this morning (Tuesday). When I called this morning ask why she didn't respond it to me back. She didn't say anything. she never told me they send us a e-mail on Monday. If they send e-mail on Monday I'm the crazy lady leave bed review for fun. Why feont dest lady said anything about e-mail. Now I understand. Not just Front dest have problem if Dr. Anthony is lie about this small problem what will be next. I will be too scared to go this place.

I am shocked at all the high ratings. Dr. Harvey was incredibly rude to me during my visit. I have…read morebeen calling around to get a form completed for school so that I can go on a trip out the country. I called the kind lady at the front desk, and asked if the doctor would see me today since I wouldn't make it there until 7PM. I showed up around 7:15, and was checked in no problem. I was called to the back and the nurse did my vitals. There was a portion that needed to be filled out by me and a portion for the doctor to fill out. Maybe I missed it, but I was not told to have my portion filled out before seeing the doctor. I usually filled it out with the doctor and go into detail about my medical history (not my first time getting this form filled out). Dr. Harvey came in and immediately scolded me for not having my portion of the form not completed. Made me feel like a complete burden by saying "that's not filled out? You do know we are closing right?" Like I didn't call before to see if I could still come AND pay to be serviced. I guess the nurse that came in before him was there for decoration, because he came in and asked for the exact same basic information. Shallow questions, had no desire to learn more detail about my medical history and wanted to make an uninformed decision without asking questions. I felt rushed and unimportant, and it was so painfully obvious that he wanted me to get out. Then he went out in the hallway with the nurse continually being rude, saying loudly "she didn't even put her name on this form" like I am not right there in the other room. Like he couldn't even be bothered to even ask for my name. He is one of those elderly people who think they can talk to younger people any kind of way, because I guarantee he would not talk to his peers or someone his own age like that. If he doesn't want to see people that late, maybe he should have it where the cut off is at 6PM or maybe not work that late so other people will have to deal with that. I was not treated like a professional who paid for a service. I definitely would not recommend and I will not be back ever.

Dr. Bin-Dr. Bin-Dr. Bin! My sweetheart had been experiencing some terrible back pain and we went…read moreto two different Kaiser offices of which the first in Decatur were she racially profiled us and then gave us HORRIBLE advice, claiming that she didn't need any x-rays at all, kept pressing us on pregnancy and birth control? When we're there for severe back pain? Said she wasn't going to prescribe anything and sent us off with some physical therapy? Thanks a lot Kaiser Then we go to Kaiser Advance Care Center where we waited an hour in a wheel chair just for the intake nurse to stop EVERYTHING when she learned that the accident happened at work. She said, "sorry, we can't touch you, we don't do ANY workers comp because they won't pay us...and quickly ushered us out. Then we came to CONCUR urgent care and EVERYTHING was different. From the intake nurses/receptionist's pleasant attitudes to the cleanliness and feel of the office. Then..Dr. Bin showed up. I can't say enough about how positive yet direct, empathetic and compassionate. She gave us a TON of information. Did the x-rays RIGHT THEN AND THERE aaaaaand recommended an MRI! 10 out of 10. My sweetheart felt very well take. Care of and now we both know what to do and NOT do moving forward. This office has such high ratings for a reason. Trust me, just GO.

we see Dr. Nguyen at this location, she is caring, professional and listens wonderfully. Dr. Nguyen…read moreis vey attentive to not overmedicate, does not rush, explains well and follows up to every medical situation. She is a great Dr. !

The Best! Dr Dugal…read moreis the best! Me and my family had been going to him for almost 20 years.

Amazing compassionate and highly recommend .. Dr and nurse are very knowledgeable and understandingread more

Please read if you have abdominal pain…read more I had sharp pain in my left rib. They say to visit urgent care before trying the ER. I should have just gone straight to the ER. Urgent care cannot diagnose things beyond flu, covid, and other basic illnesses. They told me they couldn't do anything for me and to just go to the ER. They charge $30 upfront. After the appt, they sent another bill for $156. My low rating is to due to being charged $200 for a useless appt. Like most of US healthcare, they are a business.

I absolutely love this urgent care. I feel like I found a hidden gem. All of the staff and…read moreproviders are so kind, thorough, and very efficient!

I had a 340pm appointment, WAITED FOR AN HOUR in my car as the text said to wait in my car and I'd…read moreget a call. My boyfriend had a 330pm and told her I was next. I went inside at 430pm AND SHE WAS GONE. Door said "CLOSED" SHE SNUCK OUT AND LEFT ME WAITING

Try any other CVS in the vicinity before coming here…read more To echo what previous reviewer Jenn H said, the nurse practitioner was extremely rude. We all want to feel cared for and listened to anytime we see a medical professional. You WON'T get that here. Here is an example of the dialog that went on between me and the NP: NP: "Do you have a primary care physician to whom I can forward information from this visit?" Me: "Well, I just moved here so it's a bit complicated. I do in the city I just moved from..." NP: cuts me off and says, "so I take that as a no." NP: "So what brings you in today?" Me: "I woke up yesterday with a sore throat, and for me, that's usually the first sign of a cold... (as I say this, she, for some reason, starts chuckling in a very rude, condescending way)...But I'm not experiencing any other cold symptoms, which I find unusual, so I'm here to make sure it's not strep." NP: "Do you have a fever?" Me: "I felt a bit feverish last night." NP: (with an annoyed look on her face) "Did you take your temperature?" Me: "No, I don't have a thermometer." NP: "ok, so no, you do not have a fever." There were several instances when anytime I gave anything more than a yes or no answer, her tone would get very impatient. In a very dismissive tone, she said I didn't have strep while she got the test ready, almost like she was saying, "ugh, I don't think you have strep but fine I'll test you for it." It got to a point where I had to bite my tongue from calling her out on her bad attitude. I HATE that I wasted a $20 copay on this. Please don't waste your time, well-being, and money here.