We drive by four other urgent care facilities to come to this one every time; we've been coming…read morehere for years. Everyone is nice and kind, and the doctors are professional and considerate. I highly recommend!

I cannot say enough wonderful things about Northside Family Medicine and Urgent Care in Roswell and…read moreDr. Cyrus Irani. When I couldn't get an appointment anywhere else and was feeling stressed and discouraged, their office got me in quickly without hesitation. From the moment I walked in, I was impressed. The office is spotless, well-organized, and run with such professionalism. The front desk staff was kind and efficient, which immediately put me at ease. Dr. Irani truly stands out. He was attentive, compassionate, and took the time to genuinely listen to me. I never once felt rushed. He made me feel heard, valued, and important -- which is rare and so deeply appreciated. He explained everything clearly, answered all my questions, and approached my care with both expertise and empathy. It's not often you find a medical practice that combines efficiency, cleanliness, professionalism, and heartfelt patient care so seamlessly. I am incredibly grateful for the experience and would highly recommend Northside Family Medicine and Urgent Care to anyone looking for quality, compassionate healthcare.

Marisa NP, I cannot recommend her enough. I had to wait a…read morebit but it was completely worth it after she took the time to figure out and identify a plan for the illness I likely contracted at work. If you have the choice to be seen by her do not hesitate. You are in great hands. Do keep in mind you could be waiting half an hour even if you make an appointment. Despite that, I do not want to take a star away from Marisa and the level of care she provided me.

Disappointing Experience…read more I was disappointed with my experience, especially with the front office staff. The attitude and communication were not what I expected from a professional medical facility. When I checked in, I was told that my insurance was accepted, and I was asked to provide a credit card to keep on file. Based on that conversation, I understood that my insurance would be properly processed and that I would be informed of any additional charges before my card was charged. Several days later, I received a hospital bill/charge that I was not expecting. I was not clearly informed that I would be responsible for this amount or that my card could be charged for the balance. I understand that insurance claims and billing can sometimes be complicated, but patients deserve clear communication about what they may owe. The front office should explain any potential out-of-pocket costs and charges before billing the patient. I hope management takes this feedback seriously and works on improving both customer service and communication with patients.

I was treated courteously by front office staff. Nurse Avaya was kind and considerate. I was seen…read moreby Celia Ramirez who also treated me respectfully. Diagnosed my illness and prescribed a solution. All in all it was a very good experience

The staff was amazing. short wait. I was in for an obstructed ear canal, but the team at Piedmont…read moreUrgent Care took great care of me, as mentioned above. Everything was quick and diligent. I cannot recommend this place enough. Great people, great company.

If you enjoy filling out paperwork before being seen, then the Wellstar way is for you! Haven't…read moremoved in 10 years, cool fill these forms out...nice people but the process sucks

"A Wellstar Christmas Story" Now that my family has gone home from the holidays, I now have time to…read moretell my story. 'Twas a week before Christmas at Wellstar and not a creature was "caring" not even Nurse "Mouse". (I will continue to refer to him as Nurse "Mouse" since he refused to tell me his last name. Let me first say that I am no "spring chicken". I'm a legitimate senior. I visited Wellstar at 1360 Upper Hembree Rd in Roswell, GA to get my labs done and my hypertension meds refilled. (A quick update on Nurse "Mouse". I have since learned that he learned his chops and bedside manner, as a staff nurse, at the NOTORIOUS Louisiana State Penitentiary Hospital where they housed elderly "lifer" inmates. Google it, it is SHAMEFUL.) He treated me like he must have treated those elderly lifer inmates, like I was undeserving of care, that it was more important to teach me a lesson, punish me than to provide care. I've never seen someone get so much pleasure out of being cruel. So to continue, Once the phlebotomist finished taking my blood for labs, I asked her if I could pick up my prescription refills today because I was completely out of my meds and my blood pressure was very high. She excused herself to go ask the nurse. She returned and said that no, that would not be possible, that I would need to make a new appointment. As I explained to her again that I was afraid to wait for an appointment to see my primary care doctor (The next available appointment was in 10 days), Nurse "Mouse" showed up and listened to my plea about my fears. He continued to insist that I make a new appointment and I continued to explain that I was afraid to wait that long. I said to him, "WHAT IF I DIE WHILE WAITING?" and he said " WELL, THAT'S ON YOU!" I then began to cry, and they both ushered me out of the office, without taking my blood pressure reading, without giving me advice to go to an urgent care or emergency room. I made the decision on my own to go to an urgent care near my home, rather than go home and stroke out while waiting. They immediately took my blood pressure, and it was dangerously high. They did an EKG and treated me until it was within normal range, refilled my prescriptions and referred me to a primary care doctor. MERRY CHRISTMAS TO ALL AND TO ALL A GOOD NIGHT! THE END...THANKFULLY NOT MINE! NO THANKS TO WELLSTAR AND NURSE MOUSE.

I cannot recommend this business enough!! My son was sick on Christmas Eve day and we were…read moreconcerned he was going to get worse and we'd have limited options. We took him to medthru and it was sooo good. First the owner came out to welcome him and introduce herself and then the PA came out. She was extremely knowledgeable, patient, and they worked really well with our son. The whole process took 20 minutes and they gave him a little toy when they were done! It's perfect for parents because you don't even have to get your kids out of the car which honestly for us is the hardest part especially having a special needs child. The owner checked in with us 2 days after our visit to see how he was feeling. So nice and thoughtful. Thank you MedThru! We'll be back!!

Great service. Knowledgeable staff. Experience was thorough, responsive, and friendly. Was able to…read moreget the help we needed. Highly recommend!

Walked in to this new clinic with a child having an allergic reaction and had a very positive…read moreexperience. We were greeted immediately and began the check in process. We were the only people there at the time and were seen almost immediately. Everyone was warm and knowledgeable and helped our child feel better. They even gave her a sticker as we left. Not that I want to go to an urgent care, but when we need to, I will definitely come back here!

A very convenient option to obtain medical records…read more I appreciate the ease of registering for an appointment, all things digital for the most part. I had a few questions, called in and got the information I needed within a few minutes. Arrived, the clinic was specifically cleaned and disinfected. A comfortable waiting area, and a seamless checkin process.

Love CVS and how easy accessible they are everywhere! I'm not a big fan of Urgent Cares or even…read morePCPs, due to wait times, so I typically like using a Minute Clinic if I can. Went online to book an appointment at this location and understood there was a 2 hour wait time. I got a text telling me to head on in and my place in line would be held, right after booking so I was a little confused. When I arrived, there was no one in the waiting area. I checked in at the kiosk and waited. The NP, Sara, came out to see if I was there for an appointment and I let her know it said a 2 hour wait time. She checked her schedule and then got me in right away. She was super kind and wonderful bedside manner. Got through some pre-checks quickly and then did a Covid/strep/flu test. Pretty sure I was past the contagious period due to my symptoms being a few days ago. She had me wait in waiting area for about 10 minutes while she ran the labs. It all came back as negative and I was on my way. I think I was there for 25 minutes max. The quickness was wonderful but her demeanor made the visit better. I do like the advance of technology now bc you get a text after the visit letting you know about logging in for visit details and lab details. Easy transition from start to finish! Thank you, Sara!

The staff was very courteous and professional. We were set to go on a cruise and needed to get a…read moreCOVID test 3 days before getting on the ship within the next 3 days. We waited in the waiting room about 15-20 minutes after our scheduled appointment to get in to have the test which wasn't too bad. Once they knew we had to get on the road everyone moved quickly to get us out- which was nice. The only issue I had was that COVID infected or shall I say people with symptoms were walking right in front of us to ask the gal at the front desk if they had to make an appointment or wait in their car! What! Funny thing was that we were asked during the testing if we had been around anyone that had been infected and I felt like saying YES- right outside in your lobby! I think they need to make people remain outside that have or has someone in the car that has symptoms. So if I should come up with COVID in the next 7 to 10 days I sure know where I got it.

This place will steal from you in a heartbeat. I had use them previously and paid with my HSA card…read more My grown daughter went for a visit and was seen. She provided her insurance information. Apparently they did not want to file with her insurance. They had my HSA debit card number and charged $320 to my HSA card without authorization. They were caught and continues to lie that authorization was given for use of my card. They stated it was swiped when she did not have procession of the card. They are thieves and liars. I did not know they were that hard pressed for money. They also forged her initials on an easy pay agreement which is ridicules she could have paid if they required her to.

Be prepared for SLOW processing and care. They will try to admit you and get angry & rude when you…read moredecide NOT to be admitted. I got a White Privilege lecture from a nurse when I left ER without her permission. She wouldn't stop her speech after I asked her to STOP (multiple times) I waited an excesive amount of time AFTER being admitted for someone to move me to a room. I never was moved or kept informed. The nurse asked if I expected Doctors to leave trauma patiients just to come babysit me. No, I expected someone to bring a gurney in a timely fashion. IMHO Wellstart needs to identify this rude, overagressive, racist Nurse and FIRE her. Wellstar claims no harassment or unruly conduct will be tolerated - maybe start with your own employess

10/10 best surgery experience at North Fulton Outpatient Surgery. This was my first surgery so I…read morewas very nervous about everything. I knew my surgeon Dr. Frederick which is why I made the decision to do this surgery because I trust him. The rest of my care team was a dream team. Victoria, Christine & Haley all worked well together in getting me settled in the pre-operative room. Christine started my IV & took her time to find a good vein as I have tiny veins. She was able to get my IV started with 1 stick that I barely felt. Victoria answered all my questions and reassured me of all my concerns to make me feel comfortable. I was very nervous about being put to sleep and who my anesthesiologist would be and both Victoria & Christine talked very highly of Dr. Rubio which made me feel more comfortable. I had already met & spoke to Dr. Frederick prior to my surgery day but when he came in the room and my husband & sister was with me I appreciated that he took the time to explain the surgery process to my family and answer all their questions. Dr. Rubio came in the room while Dr. Frederick was there which made the introductory so much better as Dr. Frederick spoke very highly of Dr. Rubio as well. Dr. Rubio had a very welcoming personality. He explained the anesthesia process to my family and I and listened to my concerns. He also spoke highly about the CRNA Sydney that would be with me during the surgery. Then Sydney the CRNA and Bradley the OR nurse entered the room. Sydney explained what she would be doing during my surgery and Bradley went over all my consents. Bradley was very efficient with his paperwork and made sure everything was accurate. Sydney told me that we share birthdays which instantly made me feel so much better because if someone is going to put me to sleep and monitor me there is no one better than a Virgo. At this point I was more comfortable knowing the team I would have in the OR room with me. When I woke up in PACU my eyes opened to Sheryl who I swear was like having my mom, grandmother & aunt all in one person. Every time I called Sheryl's name she was right there by my bedside. I remember holding her soft warm hands every time she was near me. I may have asked her the same questions over & over, I don't remember much but I just remember her being so soft spoken and doing everything to make me feel comfortable and to ease my pain. At one point I remember hearing another patient talking and Sheryl responding to the patient but when I called for Sheryl again she was right there by my bedside. Sheryl made me feel like she was taking care of her own daughter and that I was her only patient. I can't say enough about Sheryl but waking up in a room sleepy, drowsy and in pain having Sheryl there with me made me feel so safe. I was then moved to a post-operative room where Burgundy was taking care of me. I was still in so much pain but Burgundy was very patient with me, helped me get up and cleaned up in the bathroom and helped me feel as comfortable as I could get in the bed. Burgundy was also very informative in my discharge instructions with my family and answered all their questions. The day after my surgery I received a follow up call from Tyler who was checking in to make sure I was recovering well at home. Since I was so drowsy the day before I was able to ask all my follow up questions about my surgery to Tyler during this call. I couldn't have imagined a better surgery experience or dream team to take care of me. Thank you Dr. Frederick, Victoria, Christine, Haley, Dr. Rubio, Sydney, Bradley, Sheryl, and Burgundy!

was referred to Wellstar wound clinic in Roswell for treatment of open sores that were related to…read morecirculation and a medication i had taken for years. the Wound clinic staff were very familiar with my condition and the treatment(s) needed. the care was top notch and I also received needed referrals for other tests that other MDs has not recommended. Overall A+ after first visit.

I went to this burn and wound center after the urgent care on Cooper Lake referred me. At 1st I…read morethought that I was in the hands of competent medical professionals but after weeks of treatment with no difference in my wound whatsoever and after being called on a Thursday afternoon and asked if I would change my appointment to Saturday morning which I said OK only to arrive Saturday morning and the entire center was closed and the parking Garage locked in when security walked through The building they said there was nobody at all inside. I called them the following Monday highly upset and they said that they were supposed to be open that Saturday for the very 1st time they don't know what Happened and why they didn't open. That is still unacceptable to be why would they call me change my appointment to A-day with they decide their doctor to open and nobody have the mind to call the patients they have appointments set for That day. I rescheduled my appointment reluctantly. I told them that I did not want to be waiting for hours because they were the ones who caused me to miss my original appointment. They squeeze me in and unfortunately I did wait over an hour and the only reason why I was seen When I was that morning is because I got up and I was about to leave and they rushed me into my own Room. At that moments while in my own Room I called And set an appointment for a different doctor who deals with wounds doctor Brenda Marcus that my primary care physician Referred me to. Immediately on my very 1st visit with doctor Marcus she removed the necrotic tissue said that it would have never then treated with the medihoney Because it was too thick and she said the world was getting deeper. They instructed me not to remove my bandages where as well star one at me removing my bandages every single day and changing the dressing washing it in the shower with regular soap and doctor Marcus said she did not want me getting it wet at all it or taking the bandage off and I was to go to her To remove the bandages and she also told me what kind of diet to eat and that I need to have my leg elevated and not put any pressure on my leg whatsoever so that the wound could heal. I left doctor Marcus not well star for the 1st time in 2 months feeling leg there had been progress made with my wound she said that dark ring that you see around the wound was not gonna heal and you don't see that on the original wound when it was blistered. Do not go to this wellstar Medical facility it is horrible! They may have just ruined the way my leg will look for ever! My current doctor said washing the wound with regular soap in the shower was only making it worse causing bacteria to enter into the wound wellstar told me not to use hibbiclense! They are the worse!