Ease of making appointment online was great; being prompted to fill in all of the medical and…read morepersonal information before hand is convenient. Location; lots of easy parking. Not the greatest shopping center to makes lefts in or out of. I grew up down the road from here and remember this building as Blockbuster. :) Ambiance: clean, modern, sleek waiting room. A little quiet and sterile, but for what the building is, that's OK. Care/service: was there for my daughter, and we no longer live in the area. Chose this place based on my Dad's recommendation, location on Google maps, and that it had great hours of availability. The gal at the front wasn't too friendly, but maybe her coffee hadn't kicked in yet because she was really nice when we were departing. The nurse and the PA who we eventually saw in the back were so warm and professional. They really put my daughter at ease. From walking in the door with an online scheduled appointment of 10 to leaving was under an hour. We saw two other patients exit, and the building was very quiet. I imagine that the wait can be FAR longer during a busier time of the day, so I am so glad that our experience was a prompt and as pleasant as it was!

I was seen by Michelle and Kim Lee they were both very professional, courteous and listened to my…read moreconcerns. I am feeling much better because of Kim Lee she diagnosed me correctly and gave me the correct care. This will be my go to place. Also the front desk was polite, respectful and professional, they were James and Leah. Thank you guys because I was really sick. This is S. Watson from Sat. 9/27/2025

My family has been patients here for over 10 years. I do personally favor the Sandy Springs…read morelocation over the Decatur location but have no complaints about Decatur. Only bad experience was a man who was new at Decatur I believe he might have been a nurse and he was checking me in at front desk. Was by far the ugliest encounter I have ever had at a doctor's office. Immediately he was handled and I never saw him again at either location. Pretty sure he was let go. I have extremely rare condition which causes rare subset conditions that most doctors pass off on me as "difficult". The Doctors here and their P.A.'s have always gone the mile for me and it has made a difference in my overall quality of life and care. One of my adult children is also now seen here for my same rare condition. If you have been treated badly for ongoing issues and conditions that won't happen at PCC in Sandy Springs.

Terrible! I had an appt. 10 ten o clock the appt. duration was supposed to be 15 minutes. It has…read morebeen 2 1/2 hours and I have still not been seen! I had to take off of work to be here and I also had to wait 3 weeks before I could even be seen! Not to mention I could only be seen on one particular day within a very small window of time. I understand a hr wait MAX but 2 1/2 to 3 hrs is ridiculous, I am livid!

This place is the best concentra lord the doctor and the front desk was fasts in and out and the…read morehave good customer service, patients, even offer something to drink, I love this place please rate them As a 10 than a 5 cause I felt like I was home and I love it

I cannot evaluate the medical professionals at Concentra Urgent Care, but I can tell you to AVOID…read morethis location if you are ever sent here for pre-employment drug screenings. This location is clearly not set up to provide efficient drug tests. Before showing up, I had called the center a few days prior and asked how long the tests would take. I was told to simply show up before 4:30 pm and that it take around 30 minutes. When I showed up and walked inside, there were around 20 sick people sitting in the lobby waiting to see the doctor or nurse practitioner. When I walked up to the counter, nobody greeted me. I stood there for 10+ minutes, and the three people working behind the counter didn't even acknowledge me. After waiting, one of the workers asked if I had been helped. I handed him my pre-employment drug screening paperwork. He then asked one of his colleagues about the current wait time. She told him that it would be a 2 to 3 hour wait. I asked if they had someone who could simply do the drug test, because I did not need to be seen by the doctor or nurse. They told me that they only have 1 medical professional working. They told me that I would have to wait behind the 20+ people sitting in the lobby. This type of business should not be doing pre-employment drug screening. They are clearly not prepared to handle this procedures in a reasonable amount of time. This is a medical clinic where sick people come to be seen by a doctor or nurse practitioner. A 2 to 3 hour wait for a drug test is absolutely ridiculous and completely unacceptable. If you are in need of drug screening, I would recommend you consider one of the Fastest Labs locations in the Atlanta area. Their process takes around 15 minutes, and there is typically no wait.

Muy caro el precio es mucho por muy poco 450 por consulta mucho y para tener que regresar en una…read moresemana y pagar más

Its Service for the price they charge. Just to go back and get seen to get results they want to…read morecharge you again after paying $300 on the consult.

We just went in to get a rapid Covid test, there were zero people in the waiting room no cars in…read morethe parking lot. The first thing they told us was that they don't do rapid test which we know is in accurate then they proceeded to tell us they're short staffed and we'd have to come back at 3 PM, three hours from when we walked in and there were no patience in the waiting room. The person at the front was rude and looked like he had been sleeping before we walked in! Will never go back, especially when there's three other urgent cares in a 1 mile radius!

This is a painful review because I use this UC and its good for some…read moreminor things like testing for flu, covid, strep throat in a relatively short time. Do not go for other things like a fracture. Unfortunately my son needed an xray and I called in advance, they were very nice and helpful but never told me that if the bone was broken they couldn't fix it. So why have a kid in pain come in, pay for an xray and then send you to children's healthcare! Also kindness matters... the lady who told me this, was with this attitude like when you talk so loud and fast so the other cannot talk like it was obvious they didn't do casts on kids! Its not obvious lady, just be human and don't say you can take a boy in pain if you cannot do ANYTHING TO HELP! I just hope you don't have to go through this with a son. I ended up in children's healthcare for 7 hours but at least with professional attention.

Agreed...customer service is struggling. I'm surprised as the location is nice & busy. I didn't see…read moreany employees until I was checking out. The isles I went down were not organized & only 1 Self Checkout was working. I did get some good Extra Care Rewards...I'll keep shopping at the store off of Chamblee-Tucker Road.

Absolute idiots. There must have been 7-8 people behind pharmacy. I asked for help finding…read moresomething on an isle I'd already looked on with no luck. They are so lazy and so distracting their customers that all they can do odd point. ie: You do the work looking. I'm busy. I finally just started speaking very loudly about how disgusted I was at how sorry they all were acting. Clueless. Don't care. Ghetto CVS

I went in to get a strep test and the provider said that it was negative. I asked them if they were…read moregoing to keep the culture going because sometimes negative strep tests come up and then after 24 to 48 hours they come up positive. They told me they don't do that here. The next morning I woke up and my throat was worse and had pustules. I called them back and told them I was worse and asked if they could call in an antibiotic because I knew that it was strep. They told me I would have to come back in and pay a second time to be seen. I went to a different urgent care and the test came back positive. This place is dishonest and not interested in helping people.

Used the "save my spot" option on website for xray of fractured foot. Never have I ever…read moreexperienced such rudeness from a front office staff. Not helpful and zero compassion. This is the second time I've experienced this level of unprofessionalism at this location. Will not be back. The urgent care I ended up going to? Offered me a wheelchair and assisted me in finding plan of care.

Very bad experience, the staff is not professional at all, I had to go 3 different times because…read morethey did not schedule the appointments according to the patient's case they had. They treated me very poorly. I don't recommend this place at all!!

It's extremely frustrating that they don't draw blood other than on weekdays during a limited time…read moreperiod. You come in on the weekend or after hours for an appointment and then they spring it on you at the very end that you need to come back Monday at 9am for blood draw. It's like why did I bother coming now if I just need to come back at a super inconvenient time? Find a real doctor that has trained phlebotomists or nurses on staff all the time instead of this half baked BS

Everyone was very cordial, and communicated whenever they needed information from us. Our nurse was…read morevery upfront about wait times and pricing. She tried her best to get through taking vitals and everything so the doctor could see us as soon as he was done with the several patients ahead of us. She was so kind, and that made the experience less stressful--no one wants to have a problem bad enough for an urgent care but this one was trustworthy!

I had a very disappointing experience at Piedmont Urgent Care. I came in with painful urination and…read morepainful, swollen lymph nodes and was met with a complete lack of compassion or concern. Dr. Kim performed no real assessment and offered no solutions beyond a basic urinalysis. I had to ask for bloodwork, and I also had to ask for a prescription to help manage the pain I was experiencing. There was no attempt to investigate the cause of my symptoms or provide meaningful guidance. I was essentially told that if I wanted any real effort in diagnosing the issue, I should go to the ER or see my primary care physician--making the urgent care visit feel pointless. The entire interaction felt rushed and dismissive. Dr. Kim seemed impatient and irritated by my questions, and the initial consult lasted no more than three minutes before he excused himself, saying he had other things to do. I left feeling unheard, unsupported, and no closer to understanding or resolving my symptoms. This experience fell far short of what I would expect from an urgent care visit, especially when seeking help for something painful and concerning.

Minute clinic is a walk-in clinic inside the CVS drugstore. Nurse practitioners are the medical…read moreprofessionals seeing patients. You can go online to "schedule" yourself into the wait list and arrive at your appointed time and not have to sit in the store miserable for an hour or longer when you don't feel well. The bonus to going here is that if you need any prescriptions, the nurse practitioner can call it into the pharmacy and you can be on your way home quickly without an additional stop. Given that this is a walk-in clinic, it's not quite as personal as seeing your PCP, but it sure is convenient!

From the owner: MinuteClinic® in ATLANTA is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.