I came in for a knee injury. I was able to book easily online and fill out basic forms as well…read more Everyone was friendly and knowledgeable and I appreciated that they had X Ray onsite. They gave me a referral to a specialist if I need one and I was out in less than an hour!

Disclaimer: I did not care for this location at all. Which apple detailed below. Instead, I would…read moretry other locations. As no one plans to have to visit, sometimes one must. Red flags right off the bat: dirty lobby floors and glass paned doors leading to the back area The receptionist was so busy talking on her phone, being very passive, definitely not something one would expect with a business having "Urgent" in the name. The staff do not escort you to/or from your room. You are simply directed to room coming in, and pretty much on your own to find your way out. The unfortunate "Im' just here" attitude - ZERO empathy - is disturbing, as well. Most importantly, is that I was not truly heard by the treating physician, Kim. A barely 20 minute visit to the tune of $400... seriously??!! After this visit, I would sooner go to an emergency room.

My family has been patients here for over 10 years. I do personally favor the Sandy Springs…read morelocation over the Decatur location but have no complaints about Decatur. Only bad experience was a man who was new at Decatur I believe he might have been a nurse and he was checking me in at front desk. Was by far the ugliest encounter I have ever had at a doctor's office. Immediately he was handled and I never saw him again at either location. Pretty sure he was let go. I have extremely rare condition which causes rare subset conditions that most doctors pass off on me as "difficult". The Doctors here and their P.A.'s have always gone the mile for me and it has made a difference in my overall quality of life and care. One of my adult children is also now seen here for my same rare condition. If you have been treated badly for ongoing issues and conditions that won't happen at PCC in Sandy Springs.

Worst clinic experience ever. They even scheduled me for an exam that they do not offer…read more I visited them last yr for my annual physical check. The exam went smoothly though I did waited for forever in the waiting room and exam room for the doctor, which was fine since most clinics are like that. After my results were in, the clinic refused to explain my report over the phone and insist for me to go in again. Eventually, I finally obtained a copy of my results and discussed the results with a doctor at school health center, I knew I had to schedule a follow up procedure for an abnormal result. I scheduled the procedure with the Primary Care Center, went in, waited in the waiting room then exam room while the doctor was seating in the hallway and laughing/chating with someone over the phone for over 20min. Finally, after she was done talking, she explained my results to me and told me that she had to refer me to someone for my follow up procedure. APPARENTLY THEY DON"T OFFER THE PROCEDURE THAT I MADE AN APPT FOR! Anyway, horrible staff, horrible doctors. Horrible practice without the slightest care for their patients. Save your copay and find some other clinics to go to.

I had a phenomenal experience at Concentra urgent care. The front desk staff, the assistant, the…read moredoctor, and nurse were exceedingly kind. I really don't know what else to say except that I just enjoyed these people immensely and they made my experience so positive. I got the treatment and the medication I needed without having to explain myself more than once. The wait time was reasonable. The place is clean. No problems whatsoever. I would definitely come back if I find myself in urgent need.

This place is the best concentra lord the doctor and the front desk was fasts in and out and the…read morehave good customer service, patients, even offer something to drink, I love this place please rate them As a 10 than a 5 cause I felt like I was home and I love it

Muy caro el precio es mucho por muy poco 450 por consulta mucho y para tener que regresar en una…read moresemana y pagar más

Its Service for the price they charge. Just to go back and get seen to get results they want to…read morecharge you again after paying $300 on the consult.

We just went in to get a rapid Covid test, there were zero people in the waiting room no cars in…read morethe parking lot. The first thing they told us was that they don't do rapid test which we know is in accurate then they proceeded to tell us they're short staffed and we'd have to come back at 3 PM, three hours from when we walked in and there were no patience in the waiting room. The person at the front was rude and looked like he had been sleeping before we walked in! Will never go back, especially when there's three other urgent cares in a 1 mile radius!

This is a painful review because I use this UC and its good for some…read moreminor things like testing for flu, covid, strep throat in a relatively short time. Do not go for other things like a fracture. Unfortunately my son needed an xray and I called in advance, they were very nice and helpful but never told me that if the bone was broken they couldn't fix it. So why have a kid in pain come in, pay for an xray and then send you to children's healthcare! Also kindness matters... the lady who told me this, was with this attitude like when you talk so loud and fast so the other cannot talk like it was obvious they didn't do casts on kids! Its not obvious lady, just be human and don't say you can take a boy in pain if you cannot do ANYTHING TO HELP! I just hope you don't have to go through this with a son. I ended up in children's healthcare for 7 hours but at least with professional attention.

We picked up a prescription at the drive thru on Saturday 9/19 around 11:10am and the woman who…read morehelped us was awesome. I also have had a great experience with the head pharmacist who has a very professional demeanor.

The pharmacy technicians can use intensive courses on punctuality and customer service. I arrived…read morea little past 9 am and the shades were drawn A tech came in did not acknowledge myself or the other patron waiting. When I was served I was treated in a rude dismissive fashion. I did not know the script was filled and filling frustrated I said I ll come back. I was told that the script was ready. The cashier took my card and told me I could leave. I said not without my receipt which I took from her. I understand the staff was late getting in and playing catch up with drive through and waiting customers but it is not an excuse for being rude and discourteous. Disappointed as I have been a patron at this location over 20 years.

I wish I could leave more than 5 stars eveyrone was so helpful and kind from the front desk to the…read morenurses to the PA

The staff is always so nice and professional. I've had nothing but pleasant experiences here and…read moretruly appreciate the care I've received.

They were very nice and helpful, the one nurse quite literally held my hand when I was nervous.read more

Very bad experience, the staff is not professional at all, I had to go 3 different times because…read morethey did not schedule the appointments according to the patient's case they had. They treated me very poorly. I don't recommend this place at all!!

Everyone was very cordial, and communicated whenever they needed information from us. Our nurse was…read morevery upfront about wait times and pricing. She tried her best to get through taking vitals and everything so the doctor could see us as soon as he was done with the several patients ahead of us. She was so kind, and that made the experience less stressful--no one wants to have a problem bad enough for an urgent care but this one was trustworthy!

I had a very disappointing experience at Piedmont Urgent Care. I came in with painful urination and…read morepainful, swollen lymph nodes and was met with a complete lack of compassion or concern. Dr. Kim performed no real assessment and offered no solutions beyond a basic urinalysis. I had to ask for bloodwork, and I also had to ask for a prescription to help manage the pain I was experiencing. There was no attempt to investigate the cause of my symptoms or provide meaningful guidance. I was essentially told that if I wanted any real effort in diagnosing the issue, I should go to the ER or see my primary care physician--making the urgent care visit feel pointless. The entire interaction felt rushed and dismissive. Dr. Kim seemed impatient and irritated by my questions, and the initial consult lasted no more than three minutes before he excused himself, saying he had other things to do. I left feeling unheard, unsupported, and no closer to understanding or resolving my symptoms. This experience fell far short of what I would expect from an urgent care visit, especially when seeking help for something painful and concerning.

Minute clinic is a walk-in clinic inside the CVS drugstore. Nurse practitioners are the medical…read moreprofessionals seeing patients. You can go online to "schedule" yourself into the wait list and arrive at your appointed time and not have to sit in the store miserable for an hour or longer when you don't feel well. The bonus to going here is that if you need any prescriptions, the nurse practitioner can call it into the pharmacy and you can be on your way home quickly without an additional stop. Given that this is a walk-in clinic, it's not quite as personal as seeing your PCP, but it sure is convenient!

From the owner: MinuteClinic® in ATLANTA is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.