My husband and I have availed ourselves of the services of Josh from Cedar Park Plumbing several…read moretimes in the past. We were impressed with his professionalism, work ethic and efficient manner. We called him again recently to replace the faucet in one bathroom and then again to replace two more faucets in another bathroom. He did not disappoint us either time. Before proceeding with the projects, he discussed various brands, what is currently available, the finishes and the availability of replacement parts for longevity. My husband and I strongly recommend Cedar Park Plumbing, and especially Josh. He is reliable and a true professional.

What can I say besides this has been the best company I have worked for. The office staff is…read morewonderful and always happy. The owner Ldon was there always when I had a question and would work right beside you. I truly had a wonderful time working here. They truly value their clients and the personnel. Thank you guys for everything!

INEXPERIENCED TECHICIANS THAT WILL COST YOU MORE IN THE END!…read more I called them to come assess our washing machine, hoping to fix it or identify the issue in order to avoid buying a new unit after moving into a new home. The technician arrived and advised me to replace some bolts which should fix the pro lem. If not then purchasing a new unit would be the next step. We did as advised and it still didn't work- forcing us to buy a new washing machine. After purchasing and installing the new unit- we discovered the bolts he advised us to replace were in fact the shipping bolts. I would hope that a technician coming to assess a piece of equipment, given the model number/year of the machine in advance would be able to identify what SHIPPING BOLTS were. After explaining this to the manager they refused to refund the $50 fee for the error on his technicians part. Your better off going on YouTube to find a solution rather than calling their inexperienced technicians. The manager blamed us for the mistake in the end which only made the situation worse.

Called early Saturday to have my dishwasher repaired. They answered my inquiry within 15 minutes…read moreand were at my house making repairs within 45 minutes!! Salomon, the technician , made all repairs super fast and left me several tips on how to keep my dishwasher in tip top shape! Extremely Happy!!Oh and the Price was right on top of everything else!!

I hired Cool Ray Electric to install a NEMA plug for my EV at my home in Liberty Hill. I chose them…read morebecause they are locally owned and have great reviews. The installation took place on June 30, but there were several issues. The technician forgot materials and had to leave and return, and the outlet wasn't installed where I requested. He also cut a hole in the drywall in the wrong spot, which left damage that wasn't repaired. I paid for the installation plus the permit and inspection fee. After the installation, I had to make several follow-up calls over the next two months about the permit and inspection date. The inspection did eventually pass, but I never received confirmation that the permit had been filed until I asked multiple times. After the inspection, I did not receive any follow-up from the owners regarding the drywall repair, even though Marty mentioned he knew someone who could fix it. The electrical work itself functions correctly, but the communication, delays, and unresolved damage made the experience less smooth than I expected based on their reviews.

James, with Cool Ray Electric, arrived to check out the problem I had with my electric dryer. The…read morenight before, I detected a burnt plastic smell coming from the dryer connection in the utility room. Even after unplugging the dryer, I was worried about a possible fire behind the wall, so I had the Cedar Park firefighters come and check out the situation. The plug and wall plate were insanely hot. They tripped the breaker and used a meter to see if there was a heat signature behind the wall, but things would be okay. James arrived today and checked out every possible source from the breaker box to the wiring behind the wall. He replaced the outlet and plug, and fixed some wall wiring. He checked my dryer for damage, but I was lucky. James was so thorough in going through each possibility for problems. He explained what he found and didn't. I can highly recommend James!

I recently requested Real Appliance Repair to come out to look at a refrigerator. This was going…read moreto be a second opinion on a 3 year old unit that had stopped cooling. The first guy had quoted $1200 for the repair. Real Appliance Repair looked at the refrigerator and quoted $200 less but also pointed out that while the refrigerator itself only had a 1 year warranty, the compressor causing the issue might still be covered. He suggested I call LG before doing anything else. I called and the compressor was under warranty with parts and labor fully covered! Not only was the quote $200 less than the original company, Real Appliance Repair pointed me in the direction that will get things repaired at no cost to me. Literally saved me $1000! Highly recommended!

Saturday afternoon, I was stuck with a wet pile of clothes and a dryer that sounded like a rock…read moretumbler. I contact Real Appliance through Yelp. In less than 20 minutes I had an appointment made, and 3 hours later a tech arrived to fix our dryer. Dmitrii replaced a part and fine tuned the dryer until it was running properly. It was great to have it up and running again so quickly.

Steve with Protection Appliance Service helped us locate a stove top knob for our "new" stove top…read more Initially, when I was cleaning the stove I thought some white and thick food item spilled on the knob and hardened on the knob. Actually, the white substance came from something hot sitting next to it and melted the knob. You probably ask, "how can that be with a new, metal knob?" Actually that was my exact question. News flash: The knob was made out of plastic. It looks like stainless steel and you could not tell for how much we paid for the stove top that it was plastic. However, all those knobs are plastic. Fortunately, Steven tracked down two of the knobs...we replaced one and have one in reserve. I suppose it's no different than the evolution of cars. We went from cars made from steel to cars made from fiberglass. There is even plastic in car interiors these days. Many high-end cars no longer have leather. It's called other things but is faux leather (vegan leather, sustainable leather, vinyl leather and pleather). Many cars have "vegan" versions of expensive materials like wood and leather. The knob has been replaced. The stove top is back to it's original state. Steve always performs at a very high level and we have been pleased with his service.

Best service in repair and customer service. The repair was fast, the cost was reasonable, and the…read moretechnician was very knowledgeable. I will be using their services again and I highly recommend protection appliance repair for anyone.

Owner John and staff provided great quality service with dumpster rental. They were fast and…read moreefficient on drop off and pick up of dumpsters. John Flores also provided great customer service and referrals for carpet installation! Received quick response and great quality care and customer value! I would highly recommend Colony Home maintenance and repair for your home repairs and improvement!

I will not use this company again due to poor communication, extended delays (3 days without…read morewater), preventable water damage during installation, roof/vent damage, and dismissive/condescending responses when issues were raised. We hired them for an emergency hot water heater replacement. From the start, communication was inconsistent, pricing was delayed, scheduling was unclear, and we had to repeatedly follow up just to get updates while we were without water. On day three, the technician arrived but left after about 30 minutes due to confusion over the tank--they decided to switch from a short to a tall unit without clearly communicating it, and gave conflicting explanations about why. We were told he'd be back in 20-30 minutes; instead, hours passed with no updates. Eventually they said they had to drive out of town to get the unit, which is surprising given how many local stores carry these. They later justified the lack of communication by saying they didn't want to say anything until they were sure, so in their eyes, no update is better than a partial one. When they returned around 5 p.m., they drained the tank into the attic drip pan instead of using a hose. The pan overflowed, sending water into the attic and down into our living room through a smoke detector. If not for the hole where the smoke detector is, the water likely would have gone unnoticed and I don't think they would have been upfront about it. When I reported it, the response was dismissive and lacked accountability. I was told: - "we're not liable if it was water from the drip line" - "It wasn't much water" (even though I found out because I could heard it spilling down from the other room and could literally splash it up from the carpet) - "This is normal" - "I have to understand, it's a tank of water up in the attic and gravity makes water go down" - "We can't catch it because someone might slip" - "All plumbers have this problem" - If I had a better solution (like using a hose), I should "tell every plumber in the world because they would love to know" - They even sarcastically suggested they could "just leave the old tank up there" There was no apology, and the issue was minimized despite active water damage. After installation, we discovered the vent pipe had also been forced out of position on the roof, allowing rainwater into the attic. It appears that instead of refitting the vent for the taller tank, they just pushed it up through the roof and left it. When I raised this concern, I initially received no response. Later, when they contacted me about moving forward with the next phase of the project (which I declined), I was told, "We will have the roofer go out and LOOK at it to make sure nothing is wrong, but our master plumber confirmed that it's normal." It is not normal for the hot water heater vent to allow water into the attic. If this was "normal," why didn't they say anything or bother to seal it the first time? They said they'd come by around 11 a.m. to look at it but never showed. At 2 p.m., I followed up and was told it had already been "fixed." I was home the entire time. No one knocked, called, or informed me work was being done. I was not given the opportunity to understand or even APPROVE the proposed fix. From what I can see, the repair is incomplete. The vent has been altered, components appear cut and misaligned, and water still seems to be entering the attic. I did finally receive an apology but only for "changing the aesthetic" of the vent, which does little to address the overall situation. This experience was disorganized, caused additional damage to my home, and lacked accountability. I understand things happen, but the lack of communication, preventable damage, and how concerns were handled was unacceptable. All I needed to hear was, "Sorry, we're on it." Instead, there was consistent pushback and repeated attempts to characterize the situation as "normal." It was not. Being told this while water was actively entering my home (first through the smoke alarm, and then into the attic) was more frustrating than the issues themselves.

I scheduled an appliance repair appointment for 10:00 AM, but the technician called once at 8:30…read moreAM, which was before the scheduled appointment time. I replied by text at 8:40 explaining the appointment was supposed to be after 10. Their response was to claim they had called "a few times" and to tell me to call back if I decide to make an appointment. That statement was not accurate, as there was only one call and the appointment had already been scheduled. Canceling an appointment because a customer didn't answer the phone an hour and a half before the agreed time is unreasonable. Misrepresenting the situation afterward makes it even worse. He did reply saying ok he will come after 10 but , then changed up on payment by check etc. that was unsettling and seems that details change too much . Needless to say.. I'm too uncomfortable with this unstable communication. I decided then to just cancel as there's no trust in this communication so, how can I trust the repairs? Very disappointing experience and not the level of professionalism I would expect from a service company. Rearranging MY schedule for them to be treated this way is so frustrating. Their reply here is even crazier and solidifying my decision to cancel . I've attached the text and clearly they don't match their reply . He said he'd accept check on text . They only called once at 8:30 I text at 8:40 . Wow!

I scheduled an appointment to have my oven repaired through Electrolux since it's still under…read morewarranty. They arranged for KJ Repair & More to conduct the repair, I just had to call to confirm the appointment. I called during their business hours on three different days before the day of my appointment and never got an answer. I left a voicemail with the ticket number, my name, phone number and even a verbal confirmation of the appointment with a request for a call back and never got one. It's now 2 hours after the 12-5 PM window and not only has no technician come, I STILL haven't gotten a call back. Maybe everyone took the week off but whatever the reason, I'm never agreeing to any service with them again.

Caleb with Santana Appliance came out managing to get to us during 5 inches of rain. He diagnosed…read morethe issue with our washing machine and told us how much the costs would be. This is our second time calling them out for different appliances. Awesome repairmen.

Excellent service ! Caleb thoroughly explained everything about our Maytag dryer issues and…read morereplaced the sensors and heating elements after old ones burnt up ... took a few days to get parts but all is well .