I have used various dermatologists through the years but Maria Bertagnolli at Georgetown Dermatology is in a league of her own. She is knowledgeable, and conscientious, and takes her time to make sure everything is seen. Often dermatologists quickly go over your body and don't talk about what they see. Maria takes her time and describes everything she sees so that you have confidence that nothing has been missed, even that dangerous looking dark spot that you were sure was cancer and that she identifies as just extra melanin that is normal even before you can ask her. read more

I have been a patient and customer at this office, but my recent experience at the front desk was very disappointing. I stopped in to purchase a lotion, and the front desk employee with dark hair looked me up and down in a way that made me feel unwelcome, as if I was inconveniencing her. Her attitude throughout the interaction felt dismissive and unprofessional. When I later expressed my dissatisfaction to another front desk employee/cashier with grey hair, she also responded with an abrupt and defensive tone instead of trying to address my concerns. As I see other people have left same reviews . I do want to say that Maria Bertangolli has been amazing. She has always treated me with kindness and professionalism, addressed all of my concerns, and helped resolve my skin issues. She is the reason I continue to come to this practice, and I truly appreciate the excellent care she provided. read more

The quality of medical care seems very good. Dr Kupiec is nice and focused. But the admin owoman who handles checking out and insurance is rather brusque and so I often leave there shaking my head at how curt she is with me and others. read more

Maria Bertagnolli is superb - thorough and warm. The woman who checks you out at the end of an appointment, handles initial payment, and schedules next appointments, also is wonderful. But - boy - they are terrible at managing patient expectation for wait-times when arriving at the office. I understand if my care-provider is running late because of an extended earlier patient, but no one communicates at all with patients who are waiting to let them know about delayed appointment starts. This has happened to me every time I've been there - today I waited 30 minutes after my appointment time to be taken into an exam room (and I had to ask the receptionist about how long a delay - "oh, she'll be seeing you shortly"), then ANOTHER 30 minutes before I finally walked back out to reception to express my outrage at the lack of communication. Another patient who was waiting even said to me "this is true every time I come here too" - so I'm not the only one. AND - one of the staff told me they've talked about this issue at staff meetings, but still no one does anything about it. It isn't that hard people: just tell patients about delays when they arrive and every so often after that. read more

Went to visit Georgetown Dermatology for the first time this summer. The front of office staff were friendly, helpful and efficient. All of the forms I needed to fill out prior to my appointment were easily available online. Parking near the office was quick and easy to find. Upon arriving at the office I was greeting by welcoming staff and taken care of promptly. Everyone who cared for me during my visit were patient and kind. I felt comfortable and was able to engage in conversation with staff about my questions and concerns. I met with the nurse practitioner on staff, Maria Bertagnolli. She was fantastic. She made me feel at ease and offered me a variety of useful information regarding the questions I had about my skin. At no point did I feel rushed or brushed over. Maria provided ample time for me to engage with her and the other staff member present. The appointment was smooth and I felt heard and supportive. I will definitely be back to this office in the future! read more

Quality of physicians/RNs/staff is great and I feel like I'm in good hands after a melanoma. Two suggestions though: 1. Don't ask a patient if they have a problem with a male physician's assistant while he is standing right there - patients may feel uncomfortable saying no in that circumstance. 2. Do not comment on a patient's underwear matching their nails. I have had both of these things happen to me there, hence the 4 stars. read more

I have been a patient of Dr. Kauffman and Dr. Kupiec since they were at Georgetown University medical Center. They are highly skilled and compassionate. Dr. Kauffman finds time to answer questions and provide reassurance even when very busy. I am completely confident in the care they provide and the staff are friendly and efficient. I would not consider seeking care anywhere else. Ursula G. read more

Great Doctor and staff. Takes medicare which is a plus. Staff are very good at reminding you about upcoming appointments, etc. parking garage onsite (no parking validation though). Doctor gives you all the time you need. Never rushed. I've been going here for over 10years! read more

Dr Kaufman is a very good doctor. She is direct and straightforward which I like. She has a nice sense of humor as well. Very easy to be comfortable and secure with her level of care. Highly recommended. read more

I've always liked this place. Doctors are good and they don't try to sell you products when you're there for skin cancer check. There is street parking nearby and a good wine store in the building read more

Maria is the most thorough and meticulous dermatologist I have ever been to. She will check every area of your skin and will tell you what every little mark is. She spends a great deal of time with you and will answer every question. Despite all my wrinkles, she doesn't push the very expensive fillers and lasers on me unless I have asked her what different options there are for me. I highly recommend her- read more

Maria was thorough in her examination and assessment, talked to me in laymen's terms, explaining the medical jargon, and personable. What a pleasant experience and amazing bedside manner. --Angel, Washington, D.C. read more

I am so glad I found Georgetown Dermatology. I used to go to a different practice that no longer operates and found them on Google. I saw Maria, a Nurse Practitioner. She was very thorough, made sure I understood everything she said, answered all my questions and overall had an impeccable bedside manner. Her assistant was as well very professional yet friendly and helpful. The check out person was great, very efficient and friendly too, so were the front desk people I interacted with. I would highly recommend this practice! read more

Dr. Kauffman is a highly intelligent, caring physician who takes time with her patients and offers excellent care.

Wife and I have been going to this practice for so many years - 10 maybe. Always professional, multiple appt reminders. Super efficient and knowledgeable and incredibly personable. During COVID, super professional and careful and clean. The best! read more

Strap yourselves in... TL:dr: If you value your time, your privacy, and your money, you'll save yourself some trouble and go somewhere else for your dermatological needs. Of my 117 Yelp reviews as of this writing, only 9 of them have been for one star - this place is just that bad. To quote another review: ". . . if anyone is reading this review, please save yourself this headache. Don't ever try and do an appointment over lunch breaks, in the afternoon, in any time that you're pressed for time, or really [any time] at all." I choose not to give my money to offices that treat patients this poorly - and I wouldn't have gone back this time, but my doctor sent me there and it had been a while so I forgot how horrible an experience visiting here can be. How bad is it? To give you a general idea, of the 15 reviews posted as I write this (don't forget the 'not recommended' at the bottom of the page! Those can be very telling), 10 of them (around 70%) are 1- or 2-star reviews. Draw your own conclusions, but at those odds you're heading for a bad time. Here's my review from today: I finally left their office after spending an hour and 15 minutes waiting, ignored and unseen, in their tiny, cramped, and hot waiting room. I do not exaggerate. In fact, there were several times today while I was waiting during which all the 15 or so chairs in the waiting room were filled, and new arrivals had to stand in that tiny hot cramped room. I stood, to give an older gentleman my seat. Previously I stopped going to this place for three reasons: 1) The equipment looks like it's from the Soviet era, by which I mean it appears ancient and outdated; 2) The walls between the rooms are paper thin and can't possibly satisfy the privacy requirements of HIPAA as you can hear everything said while you wait in one (often for long periods of time); and 3) The last time I was there I was waiting in a tiny Soviet-era medical room with the Soviet-era equipment, and I overheard two female doctors talking about getting the most money from patients - I believe they said something about holidays coming, so I must have been there in the late Fall last time as well. I should add that at my visit today, after about an hour of waiting, the office manager took several opportunities to loudly proclaim that there was a long wait because of "walk-ins." In other words, "you regular patients are waiting so long because some people don't make appointments," by which she meant me, and my doctor who was trying to get me seen there. However I was not a walk-in: My doctor (in the same building) was concerned, and had arranged with them for me to be looked at immediately, and the receptionist was looking for someone to blame. When I attempted to communicate this to the office manager, she had a male employee come out to the waiting room to 'make sure everything was ok.' Talk about unnecessary confrontations. The mentality of the employees here is clearly "patients come second by far." Never again. If you read the other 1-star reviews you will see others have raised many of the same issues as I do here. Unfortunately this last visit happened on a Friday afternoon, and I didn't have time to make another appointment with a different dermatologist, so I went home, untreated with whatever it was my primary care wanted to have them review. I suppose it'll keep till next week. Frustrating. Do yourself a favor and skip the experience, odds are will you have a horrible time. PS. If you read the reply from their office to a one-star comment here on Yelp, you'll read unprofessional and snarky remarks from their manager directed to a patient who was also unhappy about how clearly you can hear everyone in the rooms ("We will suggest that our staff not eat potato chips since this is not healthy anyway. Thank you for that."). This is the type of people who run this medical practice: Uncaring about honest concerns of patients, ready to laugh at them about those concerns, and unnecessarily confrontational with patients. Fun times. PPS. "Thank you" Drs Kauffmann et al for calling me at my home in the evening to "get my perspective" on this as I believe you said in your message. However, this IS my perspective on it. Perhaps you might lavish some of this attention on the patients who are actually waiting around in your office. As for your likely HIPAA violations, maybe get some white noise generators. Y'know, so patients won't overhear the doctors speaking or eating potato chips. read more

My experience at Georgetown dermatology with Maria was incredible ... on my first visit I had a full body check, had an in-office procedure done, got referrals to an allergist, and already have a series of chemical peels scheduled with a plan of action for the new year. I'm very pleased and highly satisfied. Thanks so much! read more

Dr. Kupiec is the BEST at botox and keeps me healthy and safe with regular skin checks. The practice staff is amazing -- friendly and professional and always willing to go above and beyond. read more

I originally consulted this practice because it is close to where I was living at the time. The nurse practitioner Maria is the only provider I have seen, but I intentionally sought an appointment with her recently because my original consultation a few years ago went very well. I once saw a dermatologist in VA whom I did not find very warm natured, she was like a living Barbie doll. Maria takes time to explain information clearly and to make sure that a visit meets patient needs. I really recommend this practice. read more

This was my first time seeing Dr. Kupiec and I could not have been happier. She took her time and discussed all my options, which I really appreciated. I was also very impressed by her staff. Everyone I interacted with was friendly and happy. It was such a pleasure to be treated by people who actually enjoy their jobs. Great office, great experience. read more

Dr. Lisa Kauffman at Georgetown Dermatology is a wonderful clinician. I have been a patient for almost 10 years. Every interaction with Dr. Kauffman, the nurses, and front desk staff has been superb. On a couple of occasions, I had appointments with the nurse practitioner; she was fabulous as well. The parking lot is a little hinky, very tight passageways to exit from the upper levels. I've often found on-street parking, which is fine. I love Dr. Kauffman!! read more

Very thorough examinations. Entire staff is exceptionally skilled. Pleasant front desk personnel. They are always fully booked and the wait time to see one of the dermatologists can be months, but the Nurse Practitioner is highly skilled and takes patients within a week or so if calling. That's how I managed to get an appointment last year when the dermatologist I had been seeing for years left the area. I worried about waiting 4 months to see one of the doctors. She gave me a more thorough exam than any previous dermatologist I have seen over the years. Since that time I make all of my appointments with Maria because I have total confidence in her. Also, I know that she would alert one of the doctors in the practice if she found an issue. This group was identified to me by my cardiologist who is your in D.C. read more

I had a very pleasant first visit to Georgetown Dermatology. I had to wait about 20 minutes to be seen, and everyone I interacted with prior to the doctor was unusually helpful and kind. The nurse practitioner who saw me was throrough and very professional. I actually left the office in a good mood b/c of the positive attitudes and professionalism of every staff member I interfaced with. I look forward to my next visit. read more

The medical care is outstanding. Dr. Kupiec is skilled, thorough, and never rushed. I appreciate that in a doctor these days! However, I routinely have to wait to see the doctor for up to an hour. Could the appointments be spaced farther apart so the wait time is not so long? read more

Dr. Kauffman and staff are excellent in making you feel welcomed and comfortable. They are efficient and caring. They take the time to listen and explain things in understand able terms. So glad to know they are there for me. read more

Dr. Kaufman, Simply the best. Brilliant, detailed and very caring.

Maria B is always on time, thorough, warma ND compassionate. The practice is very efficient. I highly recommend GT Dermatology.

Originally visited based on a recommendation by our trusted endocrinologist. Have never seen Dr. Kauffman, but both Dr. Kupiec and Maria Bertagnoli, FNP have proven to be knowledgeable and understanding. Have ongoing issues with moles that are oddly-shaped, so the usual steps for helping determine whether benign (ABCDE from the National Cancer Society) are either not applicable or difficult to discern. Normally go once per year for a complete skin check and have never been disappointed. It may not be the most comfortable position to be in, with two folks closely examine every inch, but it is necessary and they are always completely thorough and professional. When some moles raise concerns and need to be removed, the service has been quick and effective, with barely noticeable scarring. Have had two other occasions for more 'routine' issues and have been pleased both of those times as well. read more

Dr. Kauffman is the best dermatologist/pathologist one could have. I always feel comfortable that she knows it all, teaches it all and her patients are in good hands. We are very lucky to know her. read more

The Maria, the Nurse Practitioner is good but it is almost impossible to see one of the two doctors. i would not recommend this practice because the billing department is a mess. When I tried to get reimbursed from Medicare Advantage last year, I was told that Georgetown had received the reimbursement . I called Georgetown at the beginning of January and have been given the run around. First I was told they had fired the billing person for incompetence but would process my reimbursement. A month later I was told they had a huge backlog but would get to me soon. The next time I was told the same thing. Today I was told that the billing staff had been out on medical leave but was now back. And the person answering the phone would email the billing staff today. I asked how long it would take to get my money. I was told that the Dr has to sign off on this and she is on vacation until early May. In short -one excuse after another. read more

After burning my daughter with the laser during hair removal, the practice claimed that the monstrous burn and resulting swelling was a reaction to Aquaphor. They paid for subsequent visits to check on her, each time claiming that she must have an allergy to Aquaphor. I signed consent so any action would have been futile. An apology, I suppose would have been an admission of guilt, but how disappointing. If I could give no stars, that would be too many. read more

Dr. Kupiec is terrific. She never feels rushed, or that she is trying to move on, notwithstanding that this is a very busy office. She takes her time, answers all questions, and makes sites to fully explain everything. Her staff is first rate -- really responsive and wonderful. Can't say enough good things about this office. read more

The medical staff is good but the billing department are crooks. Medicare told me I could be billed $46 because I had met my deductible. But the nasty women in the billing office allegedly told me I owed $219 which she demanded I pay. this was back in February and now beginning of June the finance office has have refused to return the $173 overcharging me. This is illegal and a crime. The medical staff should demand honest finance personnel. read more

I had a regular checkup with Maria the other day. She is so thorough and spent a lot of time with me. I will make my appointments on the days she is always there. read more

Best team, expertise, care and compassion around. Dr Kaufman is amazing. Substantively remarkable, communicative, direct. I trust her judgment and value her advice. Across the board a terrific practice. I come to them from out of state and will continue to do so. read more

There are no words to express my gratitude for the phenomenal care and expertise by Dr. Kauffman and her team! Always outstanding and I'm so grateful to be your patient!! Thank you so much for your knowledge, attentiveness, skill, treatment and care over 15+ years!! read more

I have used this facility many times over the past several years and have always found the staff and doctors competent and caring, and did not have to wait long to be treated. Parking is somewhat awkward but manageable. My only complaint is that on my last visit I found the waiting room had been reduced to half its size from my previous visit and it was uncomfortable and cramped, with nowhere to hand coats or hats. read more

Dr. Kupiec is highly competent, friendly and accessible dermatologist. Wait time at this office is minimum and the staff is friendly and pleasant to deal with. I highly recommend Georgetown Dermatology. read more

I have been a patient of Dr. Kupiec for many years. I first stated seeing her when she was on the staff at Georgetown University Hospital. I liked her so much I even followed her to her new location when she went into private practice. Dr. Kupiec is kind, considerate, and good listener. Most importantly in my case, she has an "eagle eye" for spotting early stage skin cancers, at a time when they can be easily treated and before they become too serious. I have had many skin cancers over the years, due in large part to my fair complexion. Thanks to Dr. Kupiec, they were all caught early. I have the utmost confidence in Dr. Kupiec's skills and abilities as a practitioner of medical dermatology. I am not alone, as she was named one of the D.C. area's "BEST" dermatologists in a poll of her peers conducted by Washingtonian magazine. I would recommend Dr. Kupiec without hesitation. read more

I have been going to Georgetown Dermatology for years because I trust them and have received excellent care. They don't push expensive products or services. read more