Have used Joyce before and will use again when needed. Had…read moreto replace valves at the water meter, due to small leak. They came next day and gave estimate. They coordinated schedule with water company (to shut off at street) and did the work in less than 2 hours. Now it all works and at a reasonable cost. Today's tech's were Jonathan and Justyn.

Called for an estimate on replacing a heat register for a forced hot water system. Two guys showed…read moreup and said, "Well, we can't work on this because we're plumbers and we won't be able to give you a quote." They took pictures and sent it to the office. They charge me $129 for showing up. 3 days go by with no follow up call with a quote. When I called, there seemed to be confusion around getting me a quote. I was told that the master electrician would call on Monday with my quote. Surprised by that, I asked, "why would an electrician call me when the job had nothing to do with electrical?" I could not get an answer to that. Monday comes and no call. It's now been a few weeks and I've never heard back nor received service for what I paid for. Was my first time calling looking for a new heating and cooling service. Will never call this company again. My mistake was paying the $129 before receiving what I should have received.

My 20-year-old Lennox AC died in the middle of a heat wave on Thursday, 7/2/26. Since it was so old…read moreI reasoned that it would be wiser to just replace it rather than have it fixed. High Ground Service Pros in Milford, NH, aka Sanford Temperature control, did a terrific job in replacing my old Lennox furnace back in March of 2024, so I called them on Friday, 7/3/26 for an estimate appointment. That culminated in their estimator/sales rep Zach arriving, as scheduled, on Monday 7/6/26. Zach proved to be exceptionally knowledgeable & courteous as he evaluated all the variables that would impact the difficulty of installing a new system, and he readily answered all my questions. He provided a very competitive estimate for installing my preferred, high quality Rheem brand system to replace the old Lennox system--an estimate I readily accepted. The installation was scheduled for Friday 7/10/26. That's when the HVAC installation techs Kyle and Jason arrived early to get the job done. They proved to be real pros who completed the job with meticulous precision and attention to detail, leaving me confident that I would not have to take advantage of High Ground Service Pro's remarkable Lifetime Workmanship Guarantee. In summary, I STILL recommend High Ground Service Pros, aka Sanford. If you like, you can watch a 30 minute 33 second, time-lapsed, multi-camera video of the 4 hour installation at this link: https://youtu.be/YAypViCgqqA

I was a customer of Sanford Temperature Control for many years and the service was great. Recently…read morethey "re-branded" as High Ground. Since then the service has been terrible. Almost a month ago I called just before a heat wave to report that my central AC was not working. They sent a tech the next day. After an hour's work he told me that he could not fix the AC because he did not have the necessary equipment. Huh? They sent a tech to fix the AC and didn't send him with the right equipment to fix an AC? Then he said he would "try to come back tomorrow" with the right equipment. Tomorrow came, and he didn't. So I called High Ground and was told that the appointment had been set up for a full week from that day. How did "tomorrow" turn into the end of next week? Anyway, the heat wave came and went and I did not have AC. A few techs finally showed up at the end of the next week with the equipment they said they needed and worked for an hour. Then they told me they would have to order a part and charged me a deposit of $900.00. The AC still didn't work without that part. Another heat wave came and went with no AC. I called again and asked if the ordered part had come in. I was told that the tech who worked on the AC was on vacation and would not be back until the following week. At that time they would review the account and find out what was going on with the part and the service to install it. What the... Why did he have to be present to find out what was going on with the part? Why didn't High Ground know whether or not the part came in and assign another tech while the first one was on vacation? By the time he returns, I will have gone without AC for over 3 weeks since I first reported the problem. Totally unacceptable. Do not do business with this incompetent outfit. They don't know what they're doing.

Our furnace started blowing tepid air on a weekend day. When we called our propane company to…read morerequest service, they sent out a tech from Comfort Air Services. The tech told us that the heat exchanger was covered in soot and could no longer deliver hot air. We were told that our old furnace needed to be replaced. This was not a surprise since the unit was 20 years old. Patrick reached out to us with a quote to replace the furnace including a new whole house humidifier at our request. We also asked him to replace our 20 year old A/C unit with a new heat pump which he did. The furnace was replaced the next day along with a new programmable thermostat. The heat pump took another week or so to complete due to wait time on some parts that had been ordered. The very next day after installation we noticed that the time on the new thermostat had jumped five hours ahead which threw our heating schedule off. Three members of our family reprogrammed the thermostat to the correct time after it had repeatedly jumped five hours after each reprogramming. Clearly we had a defective unit since the clock continued to jump ahead on its own by five hours. We relayed this information to Patrick who was not convinced that we had a defective thermostat, so he came out to reprogram it again himself. The T-stat clock jumped ahead five hours on its own after Patrick had left. We called him with this news and he finally ordered a new thermostat and replaced it about two weeks after the initial installation. All this frustration could have been avoided if he had believed us initially and ordered a new thermostat sooner.

I had Patrick install a new natural gas furnace in my place in April. Their quote was maybe 5-7%…read morehigher than the much larger competing HVAC company, but I like the idea of giving business to smaller business owners. CAS handled the install in 1 day, easily. About 9 months later in late December, I woke up early in the morning to a cold house. Seems one of the wires on the igniter in the unit was faulty/loose (manufacturer issue, no installer). I called Patrick, and it went straight to v-mail. After leaving a message, I started to wonder if I shouldn't have gone with a larger company with more comprehensive customer support. Well, within 60 seconds of leaving the message I got a call back, and within 20 minutes, a very friendly mechanic was in my basement. He fixed the ignition error problem at no cost, and even took a quick peak at my gas fireplace that had been having some issues. Speaking as both a customer, and also a contractor - 10/10 experience.

Great company! It has the brightest and hardest working people. They are great problem solvers and…read morecan troubleshoot any problems you might have.

Steve went above and beyond helping me with my issue. He took the time explaining the issue as well…read moreas what caused it and what to look out for in the future. As a first time homeowner this extra time, answering all questions showed me what truly top notch service AMT HVAC provides! I will be using him again for all my HVAC maintenance needs. Thank you!

The staff at Armstrong is friendly, knowledgeable and efferent…read more They cleaned the dryer vents in our 92 unit condominium complex . Now they are working on cleaning and inspecting our chimneys and flues. They are taking pictures and keeping us informed. I would recommend them to anyone.

They lied on the chimney reports for our condos, ours was inspected after Armstrong left and the…read moreresults were drastically different. DO NOT HIRE THEM FOR ANY CHIMNEY WORK. They are only out to make money and do horrible work. Try 6000.00 for a chimney liner, I don't think so.

This is by far the very best company I have ever worked with. They completely changed my heating…read moresystem of 50 years , switched to efficiency propane and added heat pumps. They are so easy to work with and a pleasure to have around. Also very responsive to an emergency I had. I highly recommend them for all your needs

I needed a new full bath installed near my existing family/office space in the cellar which…read morerequired cutting open the concrete floor to accept the new sanitary piping, the installation of a pumping system and connecting this new system into my sanitary piping for discharge to my septic system. MPH did a great job; everything went to plan, and I highly recommend the MPH team for your next plumbing project.

Fantastic service, called them today and they said they would have someone call me back. The…read moreservice tech called about 1 hour later and came right over to take a look. After talking about options, he left to get parts and was back within 1/2 hour and a little over an hour later my new kitchen faucet was installed. Top notch work and great responsiveness. THANK YOU!!

Time now to discuss, not a place that I visited, but a business that visited *me*. Not to…read moremention....possibly revitalized life as we know it here in the [insert last name here] residence. This happened over a week ago. But imagine (if you will): awaking in the early morning attempting to get ready for work on a typical New England wintry day, when you notice the hot water is gone. As my heart sank to my nether regions, I feared the worst. Upon reaching the basement, my greatest anxieties were quickly realized as I witnessed what can only be described as a literal geyser erupting from my now dilapidated excuse of a water heater. In short, ladies and gentlemen, this thing was toast. With my basement partially flooded and my family potentially facing frigid showers, there was only one thing to do: contact the heating company who would quickest solve this dilemma for us. After scouring the four corners of Yelp for a little under an hour, A.J. LeBlanc was the first to respond. Due to it being incredibly snowy and dangerous out there (not mention having 3 other jobs earlier that same day), it took them a while to arrive. Once they did though, they were extremely accommodating, professional, and precise with their installation. After working out the quote and payment details, they were able to arrive with the necessary parts THE VERY SAME DAY! I don't think I need to tell you how important this point was for us, considering not all companies in the area can necessarily pull this off on such short notice. I won't tell you how much we spent that day. But let's just say it was just shy of a king's ransom. Nevertheless, it was quite worth every penny. They say you can't buy peace of mind, but Leblanc's prompt service comes damn close. What impressed me the most was not only the superb install job (which you can clearly see in the photos I posted); but also their brief yet thorough instruction on how everything works on the brand spanking new heater. It's worth noting that they made a big deal about making sure everything was done strictly to code. And we are eternally grateful, especially after learning the former water heater (which I *think* was around 8 years old) was severely outdated. I mean, the thing didn't even have a drain pan. Imagine having just a water heater sitting on the ground with nothing to catch any leaks. *sigh* Anyway.. The new water heater comes with a 6 year warranty. So, should anything unexpected happen before 2029, we'll know who to call. These guys probably saved our lives that day. Because I know I certainly didn't feel like catching hypothermia via shower due to an out-of-date, busted ass water heater from 2015. As such, I'm giving A.J. LeBlanc Heating, Inc. 5 state of the art water heaters out of 5.

Good quality technicians and service Very responsive and…read moreknowledgeable We use them for both our residence and our church