In 2021 I made an Appointment with this Office.
Dr. Bociurko was in the middle of selling his practice at the time.
He already had a "new" Optometrist's (Dr. Alicia Kominek) in the building, and some of the original staff as well as new staff.
After my appointment, I was given a Prescription for new updated Lenses.
The Appointment cost $180.
I then drove to London to view the various Frames at the "large wholesale" stores.... for which there are none in Sarnia.
At one store, after I found what I liked, and was ready to order...Buy 1 get One 1/2 Off...I found out that the Prescription that I was given from the Sarnia Office was an "old one"....a few years prior. Optometry Stores need the Original, not Faxes or Emails, so I was forced to drive back to Sarnia and get the current one I just was tested for.
I simply asked for $40 in Fuel compensation, as the error was a huge one when dealing with a Prescription. I am sure a Physican wouldn't in good practice give out an old Prescription from a few years ago...
Two years later, (September 2023), it was time to make another Appointment for a Check-up.
Same Optometrist, same Staff, but they are refusing to compensate me the $40, as now officially the Practice has been Sold to a "new owner". Not even an Apology!
I have CANCELLED My Appointment, and have gone else ware, looking for more PROFESSIONALISM.
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