If there is a zero that's I will choose.
I got screwed of the services at this office, start by not telling me there's work need to be done. I thought they were a reliable Dentist place so I decided to check it out since it was sent to me by new insurance ( Medical).
I came to check if there were accepting medical and Medicare and the front desk person said, we are accepting all kind of insurance, so I said "ok good" and I said would like to have an appointment for consultation.
I show up for I thought consultations and yes Dr Jared ordered x-ray and after that dentist assistant checking my tooth, while Dr Jared writing down what the assistant saying, when he is done Dr Jared said we are going to do the cleanning at the same time I mentioned to him about the partial that I am having issues and painful, I would like to have a new set of partial since it's 8 years old.
When I stop at front desk, she told me what Dr Jared works need to get done before the new partial can replace.
The front desk told me and the amount I have to pay for the services and procedure. it's expensive to me and she followed it up by saying they accept credit that I can pay monthly without interest added for 2 years. While Dr Jared at his office behind me saying we can have it done here by her checking your credit score.
To make the story short, I end up using my credit card.
The front desk did not handle or give me a copy of the list of work or services , she ask my credit card by saying so we have something in there records. and charge the credit cards for the work, procedure.
August 28, appointment for decay removal then August 29 removal
of 2 crown and replacing them for the propose of getting to right fit for the new partial.
ISSUE arise after the Dentist assistant and another Dr (Navel) is his name, done with the procedure, then they told me I can not have my partial back, because they need to send it to the lab. I said this should let me know how this procedure going to be, because I have others engagement and schedule in the following days and I can not attend to those engagements without my front partial.
The Dentist Assistant is aggressively saying that she already told me that they can not give me my partial back that it's going to the lab and they do not know when it's going to be done that I just need to wait. I responded to her trying to calm down answering her by NO, you told me after the procedure is done not before or else I will reschedule it. so she said Thursday in the morning, I said in the morning because I have an important appointment at 1 pm. and she said she will let me know.
on my way home Dr Jared phone me by saying that can be ready Thursday maybe 1 o' clock, and I asked if possible it can be done 12 o' clock's because of my other engagement, and DR said okay! Wednesday I called the office to make sure the time for installation of the 2 new crown on Thursday,the front desk said we are on lunch at 12 o' clock, i said ok so what time do I have to be there , her not knowing, I have made arrangements to my others commitments. I just want to make sure the 2 new crowns and ready to be installed with the partial. and she said 1 o' clock.
That's was August 29 Tuesday, Thursday I show up 10 minutes before 1. The Dentist assistant said here is your original partial, we have your 2 new crowns but nobody will installs it for you, you have to come back and she give appointment. which for another whole weeks September 7. I am exhausted to what is going on, not being treated right with kindness, instead rudeness, poor and bad behavior, with this person, so I asked for the manager and her res is why do you want to talked to the manager! I said I need to address the situatio, and this Dentist assistant that I been dealing with said, she is the manager and that I have to talked to..
so, she bring me to the back, and discuss the mis- communication between the staff and Doctor.
Then I ask her I am considering to cancel the dental service, since she told me at the phone I can cancel it if I want to.
she said if U cancel I have to pay for the service that is been done, which as far as I knew is the removal of the filling( which is by the way there is a crown on that tooth and I been suffering pain for 2 day and then tonight September 3rd when I am about to go to bed, getting ready to brush my teeth, removed my upper partial the crown on the tooth came off.) and she said out of $3500 minus the the works that is been done $2420 removal of the filling and the 2 crown, not including the replacement, so that gives me a refund of $ 1080 that so expensive for the 1 decay and 2 crown without the new crown and the upper and lower partials. so I said no!
She won't consider anything except that I have to pay for the service with or without the 2 crowns and the partials. I DO NOT RECOMMEND THIS DENTIST PLACE . read more