I decided to seek Tony as he has rave reviews on Yelp and he did not disappoint! :)…read more I had a Michael Kors ring that I adored but was severely damaged as most of the stones fell out. Tony told me that he could take care of it. I was superbly impressed at how my ring turned out, and the price was very reasonable to boot. I would not hesitate for a second to recommend Tony if anyone needs a jeweller. Thank you so much Tony for your hard work!!

Super nice guy. Did a great job on my jewelry repair. Totally recommend! Reasonably priced. Easy to…read moreget to. Close to skytrain

When looking for a jeweller to resize my (brand new!) custom engagement ring (bought online, didn't…read moreknow my size) I was initially scared and overwhelmed - until I talked to Monika! I had quotes from 2 jewellers that were much higher and that included up to 10 days in wait times. When I called LL (open til 9pm! so convenient for us 9-5ers!) they said to come right in, and as soon as I found the building (it's that old one on Granville you always pass but never noticed) they buzzed me in to their little studio. They were real, honest and friendly during the consult, quoted me MUCH less than the others and said they'd have it 2 days later! I went to pick up my ring today and it fits perfectly, I realized the reviews were all true, they made me feel comfortable and extremely satisfied with the end result. I'll definitely recommend their no-nonsense, amazing work to my friends and go back to them if I need anything else!

I had an awful experience calling to ask about jewellery repair. I had two rings in need of repair,…read moreone purchased at People's jewellers and one old family heirloom. I think the name of the woman I spoke with was Monica. As soon as she heard I had a ring from People's, all she would tell me is that I had to go there to have it repaired. I told her that I would rather pay more to have it fixed locally because People's sends it out East. I kept trying to mention my family ring (because I absolutely would NOT send that anywhere in case it got lost) but she refused to listen and just kept saying, "go back to People's!". I literally almost cried because I'm so attached to that ring and it breaking was already so stressful. Anyways, I went to Independent Goldsmith, paid twice what I would have at People's in order to keep it local, and received excellent service. I would not recommend LL Private Jewellers at all, absolute crap service.

For our tenth wedding anniversary, it was time for a ring upgrade. Coming from California, where we…read morehad been loyal customers to a single jeweller for years, it was time to find someone new in our new forever home. It started with some simple repairs, sort of a test. I gave them a broken necklace and an heirloom bracelet in need of repair. They were quick, communicative, and did quality work, so we moved forward with my custom rings. The process of designing my dream set was better than I hoped for! I made an appointment with Linda, the daughter of the family business, and omg I ADORE her! Every design detail and curveball I threw her way she met with a "yes, and!" Euroshank? Excellent choice. Mixed metals in 14k instead of the more expensive 18k? We love durability! Lab diamond and moissanite? We're not snobs, bring on the double-refractive sparkle! It all started with choosing my center stone. Linda guided me through their supplier's inventory in a super personal process and gave me plenty of time to choose "the one". Then, I said goodbye to my current 5-year anniversary band so the stones could be integrated. Once everything was measured, it was inputted in their system for a design render. They got the engagement ring spot-on on the first try, completely understanding my vision! We went through maybe 5 different versions of bands to perfectly complement it, tweaking to my description until it was perfect. Then, they let me try the wax model and see my diamond, which was a surprisingly emotional experience. Then, with my written approval, it was time to build it. There was a tiny hiccup in sourcing the marquise-shaped moissanite stones, so they offered lab diamonds at no additional cost. But I was happy to wait the short two weeks to have them custom cut. (They were so sweet to avoid inconveniencing me and were on TOP of the communication this whole time! Linda was happy to text quick updates, which was my preference over email.) Less than 3 months after my initial appointment, my dream rings were on my finger. I cannot stop staring at them, they are so exquisite! Anthony, Linda's brother, facilitated the handoff, and he is a delightful young man with the hands of a craftsman. He removed the remaining stone from my old ring with tremendous care, which I took home for a future project. Plus he gave me very fair credit on my bill for the gold in the old setting (I didn't want it). I told them, and I meant it, that they have a customer for life. Linda told me to come by for free cleaning and inspections any time, and I will certainly take them up on that and sing their praises to anyone who asks. P.S. they are very good about asking to validate your parking lol

returned a $2400 ring that looked not at all like the designer item I gave them. I'm not even sure…read moreit's the same ring! I'm having the ring looked over by a Le Vian dealer in a few days as I think that the brown diamonds my ring had have been replaced with I don't know what.

Their jewelry for sale may be great, but I won't be coming back here for repairs. They did some…read morework for me a few years ago that was fine, so when I needed the setting on my engagement ring fixed, I came back. He charged well more than I've ever paid for that repair at other jewelers, took something like 6 weeks, and when I got it back he'd built the points so high that the ring was constantly snagging on things. Six months later, I took the ring in for a different repair elsewhere, and the jeweler pointedly asked if I needed the setting fixed, because the points were too high. Now, a few months later, one of the points has come off again and I'm back where I was a year ago, needing a new setting.

Dealt with the owner and other employees. MOST honest & trustable service.read more

We ended up purchasing our engagement ring, both our wedding bands (his from Crown Ring and mine…read morefrom Ritani) AND his day of wedding gift (we exchanged gifts that day) from Rodan Jewellers! Every time I came in, I sought out Sergey's service - he's fantastic to work with! Very good product knowledge and doesn't upsell, just purely informative (I like this). He also has this gentle kind demeanor that we like. Now that our items are purchased, we sometimes pop in to get my ring cleaned and they always do so with no questions asked. I love how blingy and sparkly my ring looks after this so I'm always trying to head out to visit Rodan! Their customer service here is amazing and they offer free rhodium plating once a year if you buy rings with a diamond and white gold; they also clean your jewelry purchased with them whenever you're in - amazing! Lastly, if you come in twice a year to get your ring inspected (save your receipts as proof!), if you ever lose a small diamond melee (for example from your band), they'll replace it for free! I highly recommend Rodan for their excellent customer service!

I had to get an estimate done quickly before flying out of town and even though things very rushed,…read morethey were able to fit me in and get my jewelry appraisal up to date in a few days. The jeweler took the time to go through my mother's and grandmothers stuff with me to see what was worth getting appraised and what wasn't. I had no idea. They even cleaned everything while they had it.

Thank you for engraving the Grad gift so quickly. A great…read morejob, elegant & she loved it. Thank you Anna & company. Although we travelled by train, etc., from Langley, the trip was worth it.

After submitting pics of the damage I received a quote for my repair. Dropped it off on Friday and…read morepicked up on Monday. Quick and friendly service with payment options that prefer debit transactions vs MC/Visa.

My automatic watch was running a couple of minutes slow, stopped by the shop and they dropped what…read morethey were doing to take a look. Spent a fair amount of time on it, even showing me the post-repair diagnostics to demo it's now tip top performance - very cool. To my surprise - no charge! The next day, watch is running perfectly and showing perfect time. Excellent service and a share appreciation for mechanical watches and horology, means I will definitely be coming back - thanks Roldorf & Co!

wonderful watch repair and service. I came in with a vintage Omega that they did just a bang-up job…read morecleaning up to run like new without a bunch of unnecessary physical polishing and "restoration" that I don't want. They're really consultative and when I drop something off, I know exactly what I'm getting when it comes back - and it's always awesome.

Superb workmanship, and wonderful people. Happy to give them a top drawer recommendation.read more

Amazing customer service and the employees are very friendly . Would recommend going here!read more

Great service - I went to sell a couple of pieces of jewellery. The owner was professional, and…read morethe service was great. Would definitely recommend him

Consulted regarding ring repair and resizing. The owner discussed options with me. Work was done…read morein a week and was very reasonably priced. Great quality work. Will definitely go back again!

I came to the shop for a reading because of positive online reviews and am most happy to leave a…read moreglowing review. I met with Daniel for 20 minutes. I thoroughly enjoyed his reading and appreciate his authenticity, wisdom shared and the lovely sage smudge that started the reading along with a moment of silence for grounding. His tarot decks were very beautiful and the shop as well, in the heart of gastown. But it's Daniel's energy and openness that left me feeling inspired. He's a treasure and I look forward to future visits.

Cute space and location, there's different options depending on what type of reading you're looking…read morefor. The service is very lacking compared to other similar businesses (didn't seem sincere or like they cared). Try Tarot Readings by Teagan instead.