Harold was very thorough and took his time with each piece that he examined. His rates are very…read morereasonable. Really happy with his service and will use him again in the future.

Highly recommend Harold---can't thank you enough! I needed a gorgeous diamond ring appraised in…read moreVancouver and after doing some due diligence online including customer reviews, I made an on-line booking same day. Harold saw me right away. I was invited to sit across from his desk and watch as he meticulously examined my diamond ring through his microscope, taking detailed digital images and explained his findings. Harold is an incredibly professional gemologist with impressive credentials and a thoughtful, trusted and caring approach to conducting professional appraisals. He is truly passionate about his work and a wonderful person! Thank you Harold for such a wonderful experience! Highly recommend!!

Luksus Diamonds!…read more What an awesome experience working with Andrew and the team at Luksus Diamonds! They have outstanding service, quality, reasonable pricing, and exceptional attention to detail. Before settling for Luksus I got the chance to view other stores such as Spence, People's, Cavalier etc... What really turned me off about those locations was that they didn't seem to genuinely want to help me find the best ring and instead tried to upsell me with low quality and high priced rings. It definitely was not worth it! I came to Andrew at Luksus with very little knowledge on engagement rings and we spent some time to go over all the details and what I should look for in a diamond. He made me feel comfortable and most importantly confident with what I was ultimately looking for. He had great and insightful recommondations when searching for the right one. I had tons of questions and he did amazing job explaining all the details. After searching through his inventory for the right diamond we narrowed it down to a few. I ended up choosing the perfect diamond and continued with the process to create the details to the ring. He had tons of references but I ended up choosing my own design and showed him examples through pictures. The team then took that information and went onto creating my very own SELF CUSTOMIZED ring!. How often do you get the chance to do that?!? All in all, this entire process and experience was more than I could've asked for. This was WAY more meaningful to me rather than buying a generic ring from any other store. If you're looking to purchase a ring, do yourself a favor and save the hassle of searching and just contact Andrew at Luksus Diamonds. You definitely won't regret it!

I dealt with Andrew to purchase a Diamond, and create a custom engagement ring. I didn't know much…read moreabout any of it beyond my own research but everything was explained and I felt as though I had the information I needed to pick and design the best choice. everything was on time and the prices were quite reasonable, and available for all budgets. The final ring looked amazing, and true to design - I'd recommend Luksus to anyone looking for a relaxed and professional experience!! David J

from: Lizzy M Excellent Customer Service! This place is…read morethe best in the Lower Mainland, bar none! The staff are very informative and offer the best price possible, calculating the value in a transparent fashion. I went there to cash in some coins with a relative and the customer service experience was absolutely seamless! I highly recommend this place over all others in the city.

i was treated so good there by two beautiful ladies . they offer very competitive rate of pawn…read moreinterest. go check out guys . I wish I can give more than 5 stars

I had an awful experience calling to ask about jewellery repair. I had two rings in need of repair,…read moreone purchased at People's jewellers and one old family heirloom. I think the name of the woman I spoke with was Monica. As soon as she heard I had a ring from People's, all she would tell me is that I had to go there to have it repaired. I told her that I would rather pay more to have it fixed locally because People's sends it out East. I kept trying to mention my family ring (because I absolutely would NOT send that anywhere in case it got lost) but she refused to listen and just kept saying, "go back to People's!". I literally almost cried because I'm so attached to that ring and it breaking was already so stressful. Anyways, I went to Independent Goldsmith, paid twice what I would have at People's in order to keep it local, and received excellent service. I would not recommend LL Private Jewellers at all, absolute crap service.

When looking for a jeweller to resize my (brand new!) custom engagement ring (bought online, didn't…read moreknow my size) I was initially scared and overwhelmed - until I talked to Monika! I had quotes from 2 jewellers that were much higher and that included up to 10 days in wait times. When I called LL (open til 9pm! so convenient for us 9-5ers!) they said to come right in, and as soon as I found the building (it's that old one on Granville you always pass but never noticed) they buzzed me in to their little studio. They were real, honest and friendly during the consult, quoted me MUCH less than the others and said they'd have it 2 days later! I went to pick up my ring today and it fits perfectly, I realized the reviews were all true, they made me feel comfortable and extremely satisfied with the end result. I'll definitely recommend their no-nonsense, amazing work to my friends and go back to them if I need anything else!

Cavalier goes above and beyond…read more I spoke with both Mitch and Joshua to have everything dialed in from the engagement ring to the wedding bands. I highly recommend this place for your wedding and jewelry needs. They're helpful as they guided us through the process of styles, sizes, and price points. Friendly staff who made us feel comfortable and welcomed. 10/10

Cavalier has the absolute best customer service…read more My (then) fiancé had an awesome experience building my engagement ring, which I couldn't love more. I held so much love for this ring in fact, that I struggled to find a wedding band that I felt complimented it, but didn't overpower it. Perisha worked with me over MANY appointments. She guided me to ensure a custom design was going to be durable and stand the test of time (unlike most of the photos on Pinterest). After not one, but two rounds of revisions, I have a ring I am in love with. Perisha, and Cavalier did everything to make me happy even though the revisions were based on my own decisions. They made me feel so assured throughout the process, telling me my happiness was the most important thing. I can't recommend them enough and would never look anywhere else for my anniversary bands and fine rings to come :)

I learned about this place via radio ad. There are lots of ring options... like a lot! The lady…read moresaid over 3000 rings on display. You can basically try on all the display models in the store since the store has an open display concept. The rings are custom made. After you decide the design you want, you can customize it with different materials and you get to pick your own diamond. Me and my fiancé quite enjoy the whole process. It took 2-3 visits before finalize and order the ring. I didn't get to partake in the diamond picking process but my fiancé informed me that they provided some good suggestions like whether I have sensitive skin so he picked a metal that is better for people with sensitive skin aka platinum. Overall, we are very happy with the whole experience. I can't wait till the ring pick up day :)

I loathe the radio ads and will turn off the radio for complete silence like a psycho to avoid the…read morepain of listening to one. I did go into the langley store one time to browse with my then gf (and now fiance) to get her finger sized and look at some rings, I (thankfully) purchased a ring elsewhere but prior to buying I was pestered by staff for several weeks calling to follow up for when i can come back in to buy a ring. When i finally said "i bought a ring elsewhere" his first reaction was "Oh... thats too bad." As if not buying from Spence was unfortunate for me LOL. No "congrats!" no "oh thats great news", the gross salesman was only concerned about his sales cause thats all this company and these people are, weeds in society. They dont care about you and the ads are annoying AF. Do yourself a favour and just go somewhere else.

Super nice guy. Did a great job on my jewelry repair. Totally recommend! Reasonably priced. Easy to…read moreget to. Close to skytrain

I decided to seek Tony as he has rave reviews on Yelp and he did not disappoint! :)…read more I had a Michael Kors ring that I adored but was severely damaged as most of the stones fell out. Tony told me that he could take care of it. I was superbly impressed at how my ring turned out, and the price was very reasonable to boot. I would not hesitate for a second to recommend Tony if anyone needs a jeweller. Thank you so much Tony for your hard work!!

Brought in .9999 mark gold. Live price was $104.45/g Purity…read moretester rated it 23.7k( didn't show me the # machine read) Guy looked at a sheet, not live price n offered $102 saying it's not 24k. .3 is not worth $2.45 /g. Shorted almost $100. I guarantee this happens to everyone that goes in. Service was fast.

Been buying and selling on and off for 15 years (at their former locations) and have hardly EVER…read morehad a pleasant experience there. Staff cold & downright rude at times, and now on top of showing ID for selling gold & silver they are demanding to know one's employment?! Such an invasion of privacy. Go there if you're desperate but otherwise seek out competitors. High premiums for customer when buying but low lows when selling. They also sell paper bills for insane amounts, but only pay 1 for 1 when purchasing from customer. They also buy 92.5 sterling flatware but not 92.5 sterling jewelry?? Most of staff cold, rude, and intrusive!

For selling your old gold at scrap prices, I definitely recommend Gold Vancouver. For best results,…read moreyou should know the karat of the jewelry you are bringing in so that no mistakes can be made. It is not difficult to buy a magnifying glass to check for the karats on gold jewelry, or even sometimes using the zoom on your iphone camera might work (take a photo zoomed in, then examine photo after). I like that Gold Vancouver prints explicitly their prices of what they buy your gold for on their website and it is updated throughout the day as the markets fluctuate. There is no pressure from them to sell your piece after they give you a quote. I never once felt intimidated. The gentleman I dealt with Gary is a seasoned professional, no non-sense guy. Every transaction is noted in writing. Receipts clearly stated correct karats and weights. I got a cheque on the spot dated same day. No hassle and secure. I got cash from a real business and didn't have to worry about online scammers or my personal safety. If your jewelry doesn't have a clear legible stamp of the karats, then manual testing using the scrape method with some chemicals testing the scrape mark must be done, but note that this may not yield most accurate results. They also have a mass spectrometer in another room to test the metal in your jewelry but again results can vary with that. Overall, it is worthwhile to get a quote from them at the very least. I would get quotes from other establishments first and then go to Gold Vancouver after to see if the latter is indeed the highest scrap value.

I've brought a few pieces here to sell and purchased some items as well. They always offer me the…read morebest rates. The staff is also incredibly honest and very knowledgeable in all things good silver and watches.