Do not allow your loved one to use this Hospice. I was required to use the star rating, but I…read moredidn't want to even leave 1 star. My grandmother used this Hospice for 1 benefit period. They were terrible! Hospice is supposed to keep their patient's comfortable and pain free. Not this Hospice. My grandmother has a Glioblastoma that took up roughly 50% of her brain. Glioblastomas are very aggressive tumors. She was constantly complaining of being in pain, and on top of that, when she wasn't complaining of pain, anyone with medical knowledge could tell by looking at her that she was. Her hospice nurse did NOTHING to change her pain medications. They spent roughly 5 minutes with her each visit and by State guidelines they are required to spend a minimum of 30 minutes with each patient. I know this because I work for hospice as well. After getting crappy care for a month my family and I decided to transfer her to a different hospice. Transferring a patient from one hospice to another allows the patient to continue within the same benefit period, under Medicare. With Medicare, patients are given 2 benefit periods lasting 90 days. If a patient transfers they stay in the benefit period that they are in. Compassus DISCHARGED my grandmother, forcing her to give up one of her benefits and placing her in her second benefit period. Not only did they discharge her, but they were non-compliant with the hospice that we placed her with. NO ONE SHOULD EVER USE THIS HOSPICE! They are a joke and need to be shut down! A bit of advice to all that are unaware, YOU HAVE A RIGHT TO CHOOSE WHATEVER HOSPICE YOU WANT AND YOU HAVE A RIGHT TO TRANSFER AT ANY TIME YOU WANT. If you want the best care for your loved one, DO NOT use this Hospice!

My father was moved to here, Bethany House, just before he died. The facility was beautiful and…read morefelt like home. There is even individual porches outside the rooms that look out on to a pond. The staff treats everyone like a family member. This was an amazing experience that showed me their is still people in this world that care for others.

Chattahoochee Hospice provided care to my mother. The staff were absolutely wonderful. They…read moreprovided excellent care and were a great support for my family and I. I can't thank them enough, they went above and beyond what was expected of them.

From the owner: Chattahoochee Hospice is a local not for profit 501c3 located in Valley AL operating since 1983. We…read morespecialize in providing quality care to patients of all ages utilizing a team approach.

Wish my niece never had to go in but the care was very good for her short time there. Happy could…read moresleep there. Was pleasant when having fresh ramen bowls delivered there. Floors do get dirty quick when you have a lot of visitors. Bring a swifter.

They are allowing my mom's boyfriend to administer medication and make medical decisions on her…read morebehalf without contacting the next of kin which is her adult children. My mother doesn't have a POA. The hospital also allowed my mother to sign a DNR under heavy sedation without contacting next of kin. I am currently seeking legal counsel about this matter.

Do NOT use this hospice. 1 star because I had to pick something…read more If it weren't for the nurse and CNA we would have been screwed. Dad didn't get enough supplies. Anytime we had to call them they were rude, condescending and uncaring. From not getting the medication on time to not having strong enough medication and not having pads and briefs for my Dad. I never saw or heard from the case worker or the chaplin. Mom was left on her own to navigate and care for my Dad. We felt pressure at EAMC from a rep from Compassus named Phoebe to "use a hospice that has a facility." It did not matter because Dad didn't use their facility. We only was shown the last 24 hours how to dose meds when the patient could not swallow. This company even just a week prior to Dad's death stated he was not critical enough for nurse visits more than once a week. Dad was just another number to these people. The nurse took it upon herself to check on Dad days before his death. DO NOT be FOOLED by this company. They suck

I agree with the previous poster. We cannot get supplies, the nurses are very unreliable, we can't…read moreget medications or bandages for my Dad's wounds, and were told before we signed up that he would have physical therapy. That has not happened. I just called the Compassus Service Line and filed a formal complaint. They are very disorganized and have very little empathy/sympathy for their patients and the patient's family members.

This will be long but a worthwhile read if you are contemplating using this company for something…read moreso precious as end of life Hospice care for your family member. The company does NOT care about you as a patient or a family member of a patient, you are just a number that they have to meet monthly and government $ to them. The ONLY ones who care are the hard working nurses and nurse assistants. In our case, Melissa and Tameka should be commended for the work they did. This has nothing to do with them but everything to do with the rest of the company from the director, to the marketer, and everyone in between that I dealt with. Everything else was a flat out lie and pure disrespect from the company. I was originally approached by a marketing woman at Southerncare, who after spending an hour on the phone talking and over 50 texts, had promised me that we would receive 24/7 sitters at home free of charge due to their various free programs they can use. We decided to bring my father home from his 1 month stay in the hospital as he would need that care. The sitters never arrived. When I asked where they were, there was no response. The social worker later admitted that the marketer had said those things but didn't know what she was talking about. She told us where we could go to get these sitters, at a cost of approx $20,000 a month. I then asked to speak to the director 3 separate occasions on this manner, and she would never answer or return my call. I believe her name is Annette. They ducked every time I would attempt to bring this up as to why I was signing a contract under false pretenses just hoping it would go away. So we sucked it up and stayed up all night with my Dad most nights until he finally passed. The nurse came in, did her job after that and that was ALL. It's now been 12 days since his passing and not ONCE has the company reached out for any bereavement counseling, pastoral outreach, or any "after the event" care.......which was also part of the contract that I signed. Let me also add that it took TEN days for the doctor (who we never saw anyways) to take 5 seconds to sign their name to a death certificate so we could get our financial/legal life in order. I had the funeral home call Southerncare 3 separate times to get this done and they just stalled and stalled. In closing, I would highly recommend NOT using this company. They will bait you into signing a contract with them by promising the world and delivering NONE of what they promise. HONESTLY they should be ashamed to offer bereavement counseling and having a pastor help, and then not deliver on it. We've been left high and dry for 12 days now and I've waited for a while to write this review with a clear mind and not anger. I fully expect them to come on here to rebuke this, and say everything I'm saying is wrong, but I have all the proof on my phone. If you look at their only other review on google at the time of my review, it just happens to be from the marketer who signed me up. Just think about that for a minute...

We have recently needed the help of this group and we have been very impressed with both the nurse,…read moreAngie and the physical therapist, Rachel. They both have been incredibly thorough and compassionate at a tough time... and my dad loved them both!!

Quality care and great nurses working at the Roanoke office. They are the only hospice in Randolph…read morecounty. They took excellent care of my mother and she loved all the nurses and aides.

Wonderful and caring staff!!! So thankful for all the support they provided us and our loved one…read more The best physicians to assist with care. Emotional and spiritual support provided from their chaplins who were there for us even after my daddy had passed. We are so appreciative of the compassionate nurses that provided care.

The experience is amazing. They put so much care and focus into the seniors they provide care for…read more The type of care they provide is very clear and Proffesional. They really value what the clients are looking for and the means it takes to provide toe care.The office experience was real clear and the information provided was very understandable. I would recommend them to anyone that's looking for an amazing place to work. The staff is really hands on and care about the workers and the clients as well.

I have really enjoyed working with this company. The patients are well taken care of and I have…read morereally enjoyed spending quality time with my senior that I sit with. She is just the most precious lady!

I came to Gentiva from a previous hospice. I was given a fantastic nurse by the name of Patrice and…read morea CNA by the name of Lynette. Unfortunately the Patrice had left. We're very disappointed. She was very friendly, spent time talking to my husband who suffers from Dementia. She was knowledgeable patient, encouraging to the family. It is unfortunate for this company to allow her to go. After several visits from other nurses, we became pleased with Susan. She has the same empathetic personality as Patrice. I have requested that Susan be my husband's nurse.

The Griffin office of Kindred services the Sharpsburg area. They came to my home to help me take…read morecare of my brother and they are awesome! Susan, Nicole, Jonathan, Nora and Renetta have been so caring and helpful in many ways. We're moving out of their area and it really saddens me. I hope the Peachtree City office is as good as they are!