Ryan and his team did an awesome job of providing care to a friend of mine. His attention to detail…read morewent over and above what we expected . My friend is extremely happy with the service that ComForCare provides.

Friendly, helpful staff. They were able to provide excellent caregivers on short notice. ComForCare…read morebecame apart of our family and I would recommend them to anyone needing help with a loved one!

We used Home Care Connection to care for an 86 year old widow with dementia. They provided 24 hour…read morecare and did an excellent job. Near the end the patient was mostly unresponsive but actually kissed the sitter on the cheek just hours before she passed. We could not have had any better service.

We were pleased with the care and concern our loved one received from the Home Care Connection…read morecaregivers.

We had a lot of deep concern and disappointment regarding the care my 88-year-old mother received…read moreunder Amedysis services. After two weeks of illness and repeated contact with theirboffice, I made the difficult decision to discontinue care with Amedysis. The primary issue was with the office staff. While my first few calls were polite, it quickly became apparent that their words were not backed by genuine care or follow-through. I felt no compassion, urgency, or personal concern for my mother's well-being -- only routine responses that failed to address her needs. This lack of communication and empathy created unnecessary stress for both of us. I do, however, want to recognize those who truly made a difference: Nurse Darren, who was exceptional in both skill and compassion, and physical therapists Craig and Annette, who provided excellent care and encouragement. They exemplified the quality and heart that families hope for when trusting a loved one to home health care. I hope this feedback is received in the spirit intended -- to improve care for patients and their families.

Our location in TRUSSVILLE, AL is miserably failing my aunt. The therapists themselves are caring…read moreand concerned. But before I brought my aunt home, her insurance company verified she would receive a certain number of hours and services per week with no limits on how long. They have dropped some services for lack of progress, so I understand. However, they didn't even do me the courtesy of telling me PT was discharging her...just left us waiting around for them to come! When I called the office, they led me to believe someone would still be coming. Her bath aide has not shown up in two weeks. The first day, the aide herself texted and told me she was sick. After that, no one has called, texted, or let me know when she will be back, other than saying she would come last Thursday but never showed. I have called the office repeatedly asking what, if any, services we will be receiving, with no straight answer! My aunt has been sick since last Thursday. No nurse visit, even though the "robo-call" machine asks if we are experiencing worsening symptoms that make us wonder whether we should go to the ER. I have answered YES every time and indicated we need a nurse. No call back yet and the robo-call has called several times since last week. I am so done with this place. I am the nursing supervisor of a hospital and my aunt is getting NOTHING from this company. I've received only one billing statement and it included two bath aide visits when she only had one that week. That's why the government fined them I guess . Please don't do your loved-one the disservice of using this disorganized, uncaring company!!

Do not let these people into your home. They are terrible…read more Their favorite buzz phrase is "Altered mental state" and this is from people who have never worked with the same client twice. Always trying to up-sale service required.

We had an absolutely terrible experience with Kindred after a fall that my grandfather had. My…read moregrandparents had used Kindred back in Dothan during a similar situation and had a great experience. That is why they requested them for the most recent incident. Note that we used their services for rehabilitation after being released from a local rehab center. I originally called them to set things up after being told they would actually contact me. That was red flag number one. But after speaking to someone a few days later stating to be the case worker and setting up an evaluation, I got a call a few hours later from someone else who said they were the case worker and needed to come by for an evaluation. I explained the situation and the person said that there was a mix up, but keep the original appointment and that original person can let them know what the situation is. Well, that person came and did the eval and set up what we thought would be the actual therapy session a few days later. But it turned out to be the 2nd caller from previously to do an evaluation. An entire week went by without anyone coming to do any type of therapy and non of the paperwork we were told would be done to get some necessary supplies was never filed. We immediately called the rehab center that helped facilitate everything and got set up with another company that came the very next day. Do not use Kindred in Birmingham. Absolutely terrible and disorganized company.

Friendly helpful staff. They were able to provide caregivers my Dad really likes and now my family…read morecouldn't imagine what we would do without them.

From the owner: Your family's well-being is SYNERGY HomeCare's priority. Our compassionate caregivers are trained…read morein geriatric and disease-related topics and have assisted thousands of families. We help people who want to stay in their home wherever home may be. Whether your loved one is recovering from surgery, living with Alzheimer’s or needs a little help, we assist our clients maintain their independence and enhance their quality of life.

I cannot say enough good things about this business or the caregiving they provide. You can call at…read moreany time and immediately get an answer from one of their staff members. No voicemail or robot to talk to. My mother and I contacted homeRN for help with my grandmother when she was very sick and we felt like we had no help or hope for taking care of her as a family. They helped us in our time of need by going above and beyond, listening to our concerns, and providing a variety of care services.

I can not speak highly enough of homeRN and the services they have provided for my family. They are…read morecaring and empathetic individuals who go above and beyond to make sure their clients are well taken care of. I would recommend them to anyone (and in fact I already have on several occasions!)

Alacare ( Hoover Branch) was assigned to my father-in -law after a major surgery. Released on…read moreFriday evening from the hospital. They called to say they would call on Sat to schedule for a Sunday appointment. No call on Saturday. I called case management on Sunday. Said he would call back within 30 minutes. No call, no show. Fired on Monday. Couldn't trust them to be responsible and respectful with appointments. How can you trust them with the elderly's health??? VERY DISAPPOINTED! There are no excuses after being notified of a problem and it was still not address!!!

They always go over and beyond to make sure my parents are taken care of. The caregivers are like…read morefamily and the office drops in to make sure they are doing their job when I am unable to be there.

So not work for this company. They give you an orientation without explaining many things about the…read morerole. If you're in AL, they can either hire you to work at UAB, or residential. UAB in the ER, is only $13 an hour. They don't tell you in orientation that those clients are sometimes blind, and mentally unstable, most of them will need sedation while you're watching them. One yelled at me because I would not close the room door, very violent, eventually 6 cops came, and he was sedated. Another patient for up and his bottom was exposed, came out of the bathroom with snot coming out of his nose. He had done cocaine, and was yellling at another patient who was screaming in pain to "Shut the F up". You sit there for 4 hours with no break sometimes. If there are not clients you sit in a cold break room, for 12 hours. The nurses are rude and have no soul. They are hi polar actually, one moment they are ok, the next they have no humanity. They all laugh amongst each other like children, in the ER, because that is how they cope. Horrific place. This company sends you emails with shift available for residency and none are available when you call. They don't answer your emails, they simply ignore them. They are rude if you ask questions. DO NOT WORK FOR THIS COMPANY. You pay $75 for a background check. Unreal. Even their badges are made cheaply. Beware.

They came to the hospital, got a clear idea about the needs and set everything up for me. The next…read morething I know people are coming to my house for patient care, therapy, and trips to doctors and hospitals. The aides were nice and all of the professional people seemed very competent. The aids were great about getting the household chores done too.

Brightstar has only one concern and it's not health and wellness…read more In recent years there has been a surge of new home health care services in response to the growing demand of Americas aging population. Many of these businesses are founded by entrepreneurs looking to get rich quickly and have little understanding in the complexities of patient care. The state of Alabama does not require a special license to run a home health agency, however Medicare does require particular certifications. When looking for a Burger King, the choice does not likely have such significant implications as those when selecting health care professionals. Do not trust a name, face, and a handshake. Trust the reputation, length of service, and quality of care provided. It's not the worst in Birmingham, but I can think of much better. Some may have positive experiences with Brightstar, but it's not worth the risk. This is a new franchise and not in a good way.