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    Geneva Financial

    5.0 (1 review)
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    Mortgage services

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    MidFirst Bank - Exterior of MidFirst banking center location on Camelback Rd in Phoenix, Arizona.

    MidFirst Bank

    (43 reviews)

    If already didn't have a bank I would move. No joke. My experience for notary services was…read moreunbelievable. I popped in the other day per recommendation of a neighbor. I had heard notary services were available to non-members. (The nearest location of my bank is aaaaallll the way in Peoria. 17 miles away. So, no.) When I opened the doors I initially thought I was in the wrong place. It felt like an architect design studio. But no, the smiling receptionist assured me I was, indeed, in a bank. She also confirmed notary services were available and waved me over to the teller area. I still had a feeling of disbelief that I was in a bank when I walked over. A) Everyone seemed to be having an incredibly good time. (It was the middle of the day and I felt like it was happy hour.) B) I was greeted like the second coming of a VIP. (Mean while I was slumming it in a pair of shorts.) C) The interior of this place only got better. (Just you wait.) D) Everyone that works there is movie star beautiful. (Not that this is relevant to customer service. JUST A FACT.) I was directed to sit in the couch area to wait for the notary. I sadly only had a few minutes to enjoy the plush couch that swallowed me with love, the fire place and the high ceilings. I snapped a few photos but really did not do justice to capture the beauty of the space. Stunning. If I could live in the space, well, yes, that would be nice. VERY NICE. The notary. Hoh my. He's possibly the nicest person. Ever. It's very difficult to write words to describe a customer experience that goes above and beyond...anything. I don't even have the papers that were notarized (is that even a word?) to pull up his name. But I could share the stories we traded. (But I won't - they're mine! :) I didn't want to leave. Him. And then I was a bit stunned that the notary service was free of charge. WHAAT? Yeah. That. [Head Shake] Unreal. Awesomeness.

    I am writing this to ensure leadership at the Camelback branch understands how poor communication…read morecost them a client today. I am a high-net-worth individual and a private banker myself. I called ahead to confirm I could get Euros as a non-customer. I was told yes. I drove 30 minutes each way, only to be told no at the desk. I will simply get my Euros at the airport. There is no reason to follow up with me; the damage is done. I am sharing this so you realize that an hour of my time was wasted due to a lack of basic professional coordination within your branch. What could have been an easy 'yes'--or even a pitch to open a new account--turned into a permanent negative impression. I will not be doing business with MidFirst, and I'll be making sure my network is aware of why.

    Guardian Mortgage - I'm here to answer your mortgage questions.

    Guardian Mortgage

    (10 reviews)

    I was looking for a HELOC & tried many many places in the Valley. I guess very few have the…read morepre-crash options available, so I came to Yelp. Found Steve Howard at Homestreet. Great reviews & he & his team did not disappoint. I was going through Wells, what a horrible experience. I have been a customer of theirs for 25 yrs. & I am in the industry & hated the experience with them. Continually asking for documents I already provided. They kept asking for more. I asked to speak to a supervisor, never happened. So I wanted something/someone else. My experience with Homestreet has been exceptional, & flawless. Less than a month from start to finish, great work all around. Good communication as well. Top notch!! Thank you, thank you!! Someone who delivers, refreshing!

    I'm not one to spend my time writing reviews unless you or your company is exceptionally impressive…read moreor distinguishingly incapable. That is certainly what I would like to know when selecting a company and/or representative (preferably; prior to choosing to do business with them). I've known Steve Howard as a personal friend and a business associate for over 25 years now. Steve is an extremely seasoned mortgage veteran who is highly regarded by co-workers, vendors, banks, investors, and most importantly; by his customers. You will not find a more competent, honest, detailed, fair, and caring mortgage banker than Steve. In my career in the the mortgage and real estate industries, I've worked with hundreds of Loan Officers and Brokers. I can honestly say that Steve is hands down the person I trust the most and who I always go to with questions, concerns, or any need for help. Steve is truly a remarkable fiduciary, who is always ready to lobby for his clients' best interests.

    Geneva Financial - mortgagebrokers - Updated May 2026

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