The lashes are really great! I was new to the lash world, and went to them the first time in…read moreSeptember. I really LOVE my lashes! They're addictive, and totally transform your face. Everybody there does a really great job. My concern is that there is a really high turnover rate. Every time I find somebody I like, they no longer work there. I've had new people every time, and it's really hard to build a relationship with anyone! Also, it makes me wonder how they treat their employees......

Went and had full set of lashes done, within 2 days I had a bunch fall off. I called and they said…read moreit was normal for some to fall out. Yeah, when your natural eyelashes shed, so there would be one of your lashes attached to the false one. These had none of my lashes and I ended up with a noticeable gap. So they said they had a 5 day policy and since I called on the fifth day (i couldn't call before because of work/life) I had to come in that day. And they only had 1 time which was right when my son was getting off the bus. So it was come in then or not at all and I had to scramble around to try to make arrangements. So I get there and they fixed them. So I thought. The next day, I had 2 fall off and then the next day had 5 more fall off!! I was being super careful with them and I sleep on my back. They were barely glued on. Meghan did them and she is supposed to be a master. I am so upset and have to take them off because my left eye looks so bad with big gaps. Also, the first time around she put the tape way too close to my eye and i woke up the next day and my eyes were sooo bloodshot on the bottom and felt so scratchy for the next 2 days. So I had bad lashes and bloodshot eyes. I feel like i should get a full refund because there is no way this is normal. You don't pay this much for lashes just for most of them to fall off within 3 days. It was hard to get pics to really show the mess that I have on my eyes but I tried. It just wouldn't pick up how they were barely attached. They are all just barely attached to my lashes. This was the worst experience ever and no one should have to pay for lashes that don't stay on for even a full 24 hrs. Deka lash should be ashamed and I want a refund.

I LOVE The Lash Lounge in the South Hills they have taken care of me so kindly!!!! I give them I…read morehad to have my lashes removed & they took care of me and now I'm getting their waxing services Great !!! & When you go in there the girls greet you with a smile and the ladies who work in the back that take care of you they come so glad to see you Addie that does the waxing she's remarkable I just love her she's kind and keeps you going with conversation!!! I'm going to continue to go there and I would recommend all go there !!!!

This was my first time ever getting lash extensions, and unfortunately the experience was extremely…read moredisappointing. From the moment I sat down, the lash tech, Bellamia, was openly annoyed that I was new and had questions. She did not want to explain anything and made me feel uncomfortable for asking. It was an unpleasant experience, but I genuinely wanted to start lashes as a regular routine. The salon is close to my home, and while a friendly, knowledgeable tech would have been ideal, convenience mattered to me. Because of that, I decided to move forward anyway, signed up for the monthly plan, and allowed her to apply the lashes. Initially, they didn't look terrible, but they were far more curled than what I asked for. I wanted a straighter, more natural look. However, when questions aren't welcomed and you feel like asking one more might earn you another dirty look and sigh, you end up accepting whatever you're given. The real problem started after I left. By day four, approximately 80% of the lashes had fallen out. I spoke with friends, family, and even clients of my own who regularly get lashes, and all confirmed that this level of fallout that quickly is not normal. On day five, I called the salon and was told someone would call me back to discuss the issue. No one ever did!!! By day nine, when at least 92% of the lashes were gone, I texted the number that sends appointment reminders. They responded quickly to say that lash loss can be normal and asked me to send pictures. I sent the photos immediately -- and then received zero response!!! Interestingly, when my next appointment date approached, they had no problem texting me reminders and warning me that I would be charged. I asked why no one had responded to the photos, and Michele replied saying, "I told your tech to take a couple extra minutes at the next appt." I was honestly shocked. I spent over $300 on my very first visit, which included the monthly subscription fee, and walked away with complete dissatisfaction. The only solution offered was that the tech might give me a few extra minutes at a future appointment -- despite the fact that the service clearly failed?? I asked to speak with the owner, only to find out that Michele is the franchise owner. I intentionally did not leave a review at first because I wanted to be fair. I truly considered the possibility that maybe lash extensions just didn't work for me. To be sure, I went to another salon. The lashes I received there are absolutely gorgeous, and I am now on day seven with no fallout at all. That confirmed this was not a "me" issue. I genuinely tried to give this place the benefit of the doubt, but the final takeaway is this: a franchise owner with zero customer service skills and no apparent concern for customer satisfaction is simply unacceptable

I've been going to Deka Lash for close to a year. Nicolette is a microblading master. I had to draw…read moreon my eyebrows for year because of how naturally light they were. Now I don't have to worry about sweating them off, or them wearing off by the end of the day. Alannah always made me leave with fantastic volume lashes. I was hard on my lashes, but she always did an awesome job on them. These girls were always personable and made you feel comfortable at the shop.

Consistently fabulous lashes from Hanna! I've had hit or miss experiences here a long time ago, but…read moresince I've been going to Hanna I've had amazing lashes every time. You can book online and I can usually get appointments when I need them!

While I am not living in Pittsburgh, I recently got married there and Sami B was one of the first…read morepeople I looked at for my wedding day hair! She was so wonderful to work with and made the process so easy. First, I went to her for a hair trial and she helped set up a makeup trial with Beth at the same time; first, my trial experience was wonderful. They were on time, personable and chatting with me the whole time. While I truly did enjoy my trial hair, the more I looked at it, the more I wanted something different. Sami didn't even blink an eye when I showed up on my wedding day with a different idea and inspiration photo. On top of my own beauty needs, she also helped coordinate with Lisa Marie and another makeup artist to help with my five bridesmaids and the various mothers involved. Overall, I love how my photos turned out, I felt beautiful and glam, but still like myself, and they were professional, on time, and so easy to work with! Photos: Solich Photo + Film

It's ok. Not really very friendly as a whole. My stylist was nice. But for the money spent there…read morewas not much time spent on my hair.

The quality of work is amazing. The atmosphere is relaxing and they want you to be happy with the…read moreresults no matter how long it takes.

I recently took my 14 year old daughter, to Sisters Threading at South Hills Village for eyebrow…read moreshaping (she has been asking for). The owner was so sweet and did such a amazing job, we both were so happy with the results. We will be returning soon!

Chrysta is the best in the area, hands down! Had my second lash lift with Chrysta this past weekend…read moreand can confidently say that she does an amazing job. I had a disappointing experience with a chain lash studio several months back and decided to give Made New Lash Studio a try. I swear I'll never look back! The studio space itself is so cozy and inviting. Chrysta is so friendly, professional, and goes above and beyond to make you comfortable. She highlights every step of the process and you leave looking amazing. I'd recommend to anyone and everyone! If you need a referral for a discount, let me know

From the owner: At Made New Lash Studio we specialize in personalized eyelash extensions, delivering stunning…read moreresults with top-quality materials. Experience beautiful, customized lashes that enhance your natural beauty. Book your appointment today!

They did a great job threading my eyebrows for such a great price. I highly recommend Galleria Brow!read more

Wonderful experience with this business. Highly recommend. I got henna brows and the woman was very…read morediligent in matching the color and making sure that I was satisfied with the color and density. The henna did not take the first time, so I went back to get it fixed and she did it willingly and even better than before. Excellent customer service and kindness. She really wanted my brows to be what I wanted and it showed! I also got eyebrow threading, which looks great. I will definitely go back and highly recommend this place. It is easy to find, park and get into the store. There is alot of room, so it does not feel crowded. Next, I will try the facials.

was initially going to go see Deb for Nails But then I just fell in Love with the salon & started…read moregoing to Heather for My Hair OMG You not Could Ask for A Better group or Staff I give them stars over the moon I leave always with a smile. My Husband Jay would never ever go for a Pedicure (but he got one today & Deb did a SUPER DUPER JOB & was very Gentle with Jay.) Thank You To Everyone

From the owner: Full-Service Hair Salonread more

I scheduled an appointment at Fluhme after seeing a really great deal on Groupon. I always get the…read moresame cut and highlights/balayage, and I have blonde hair, so jumping between salons for great deals like this is a no brainer for me. The salon itself is in a cool spot. Right uptown Mt.Lebo, plenty of parking on the street and in a nearby parking garage. The salon itself was very clean, and everyone working was very pleasant from the moment I walked through the door. My hairstylist had her mask on, which I really appreciated. My stylist was Lizzie. We had a mini consult when I first arrived to make a game plan for my mop, and she went to work. Again, my hair is blonde and getting highlights/balayage is always "refreshing" but is never a dramatic change for me. I was pleased to know that my Groupon covered balayage, because foils all the way to my scalp aren't my favorite, especially in the winter months! I've had my hair damaged in the past, so I asked Lizzie 3 or 4 times to check my progress (I was annoying, I'm sure) but I'm glad I did. My hair turned out great. The color was beautiful, and felt completely refreshed. I also really liked how Lizzie cut my hair! After checking out Yelp, I see some reviews here aren't the best. I can say that I had a much different experience than the negative reviews here. With blonde hair, I don't see "mistakes" as easily. Also, I was a hairstylist and was absolutely horrible, and eternally grateful Yelp did not exist when I was a hairstylist, it's truly a very difficult job and people are hypercritical with the way they look.

I got a Groupon for this spot and was really excited to go. It's been months since I've had a…read morehaircut (thanks Covid) and I was looking rough. The salon is gorgeous and was super clean. They temp you on arrival and ask the standard covid questions. My stylist was Kiersten and she was wonderful. Really funny, listened to what I was interested in, and gave great tips. I love my cut, she did an amazing job. The hair color is nice but not quite for me. But that was my fault for not knowing what I wanted in the first place. My blowout was fantastic and left my hair so bouncy and soft. I look forward to returning for another great experience.

Melina was absolutely awesome!! She totally rocked out my…read morehair!! If you're a blonde and looking for a stylist she's your girl!!

I'd like to start off by saying, I'm very intentional when I travel to support LOCAL businesses…read more That being said I was excited I found this salon and they where able to squeeze me in same day for a blowout. Unfortunately upon arriving, I was greeted by the receptionist who check me in clearly seeing I had my daughter with me and told me I could have a seat and wait. After waiting 10-15mins, I was then greeted by the stylist who should have done my service to be told they have a strict NO CHILDREN or guest policy and that the policy was sent over to me prior to the appointment via email. That if I could have someone pickup my daughter and they could perform the service. First I would like to address the fact the policy was not sent to me via email because upon booking they did not ask for my email. Secondly how disappointing that this is a women owned business and they chose to implement a no children policy. Sadly I can not base this review on a service that was performed but only on customer service and policy and I would not recommend this business based solely on the policies and the way this situation was handled.