They are exceptional here. Dry cleaned my outfit and tailored the day I needed it in a rush so…read moregrateful I found this place. They go above and beyond for their customers

I've been using them for a couple years and did decent work up until recently. They ruined a $400…read moredress! It had been worn once and after having them clean it the entire dress had snags all over it! Pieces of the elastane were pulled out of the fabric surface! I will not be returning.

Tony is one of the nicest people I've ever met. I lost the right heel cap on my John Fleuvog heels…read moreand Tony actually made a new heel cap which is a perfect match to the left shoe. He also treated and polished them. His work and customer service is absolutely stellar. I will definitely be a regular customer. Thank you, Tony!

A classic show needed a sprucing up, Tony made them look brand new ! Superb service and quality…read morework ! Thanks Tony !!

Tide Cleaners is awesome, I was serviced with a wash, dry and fold! Very pleased customer! Tide…read morewill be my go to for my laundry!! Happy Customer!!

I don't usually complained nor writing reviews but I think the owner or district managers should do…read moresomething about in this location, costumer services here are pretty bad. very rude Employees, I've been going to the Henderson location but never had a problems, everyone there is friendly and happy to be there. But because I moved my son's school I had to moved our dry cleaning locations (closer) And I thought this is better because Summerlin but for liked 6 months coming here man!, I noticed the employees here are not happy. (except the 2 girls) Spanish young girls (a bit friendly) And today really pissed me off, one of the employee Named "Natalie" she is extremely rude. I am sure she had or she may have complaints. She had no manner at all, for early morning this girl/lady should not be here, she is going to ruins your day. Ugh! Hope god will blessed her heart because she looks miserable. and the manager is just standing and passing by is just not care at all. What i've noticed here, the employees are acting liked this it is because the manager doesn't care.

Wow! This place is awesome-- a bit hidden, but yet conveniently located right next to Smith's…read more They are open on weekends, even Sundays! When you first walk in it is not much to look at... It's a typical dry cleaners. They do have a K-cups machine with a few selection set up for a free cup of joe to get you going, which is a nice touch, but it's their service & prices that make this location a win. I dropped off 8 pieces on Saturday and they were ready for pick up on Monday morning! One of my dresses, the top half is white and the bottom half is black, was not dry cleaned...they informed me that they preformed a test & were concerned that the black would bleed into the white and wanted to inform me of the possibility of it bleeding before cleaning it. I really appreciated the fact that they didn't just dry clean it and hope that it didn't bleed over. I feel like most people would agree it's easier to be understanding when you are given a choice. Tina, the store manager was extremely helpful. She also informed me that Al Phillips will in fact take other competitors coupons-- this made my day! (I happened to have some Fazio coupons) Even before the coupons the price was still cheaper than Fazio and afterwords I ended up only paying $33 & change for 7 items!!! Thank you Tina @ Al Philips! -B

I am beyond disappointed in Al Phillips. Let's face it, there are plenty of cheaper options to…read morechoose from. I patronized this business because the quality was good and the Customer Service was even better. Sadly, the customer service has taken a nose dive in recent months. I dropped off clothes on Monday and triple confirmed that the items would be returned on Wednesday. I needed a specific dress for a business trip on Thursday morning and I wanted to ensure it would be back in time. I arrived for pick up on Wednesday evening and was given two of the three I'd dropped off. There was absolutely no mention of the third item. I showed the employee my claim ticket, which showed three items, and asked where the dress was. Another employee looked in the system and said "Oh. Looks like that one is delayed." That's it. No additional details, no explanation as to why, and zero indication of when the item would be returned. When I complained, she went into challenges with a new software system. I proceeded to pay more than $30 for the two items that were ready and requested a call from the manager. This is only the latest disappointment with this location. Until recently, the large sign overhead read "next day service." Next day service hasn't been available for months. Similarly, they used to text when items were ready - no more. Customers should not pay a premium for subpar service. Once I receive the "delayed" item, I will be finding another dry cleaners.

UPDATE*** THIS IS WHERE THE JACKET WAS SENT !!!! TO LAKES CLEANERS THEY CANNOT FIND THE JACKET???…read moreWHERE IS IT ?? So my son left his jacket here to be cleaned while he was out of town. They told him it would be cleaned but it would take 2 weeks because of the logos and prints of his jacket, which by the way is HIS BRAND COMPANY jacket. There is no jacket like this because my son created this jacket to REPRESENT HIS BRAND!!! He goes to pick it up today and is told that they sent it somewhere else to be cleaned and the place where they sent it LOST IT !!! This JACKET is ONE OF A KIND he has worn it in his music videos and things pertaining to HIS COMPANY. DO NOT USE THIS PLACE at ALL. If ANYONE sees this jacket in Vegas or elsewhere dm his account on INSTAGRAM please @princedtnb this is DISGRACEFUL!!!!

Im on VACATION and this was the best decision I could have made when it came to dry cleaning my…read moresuits.. This place is amazing, friendly, awesome prices, professionalism and this man will help you any way he can. I went to TIDE dry cleaners and was automatically pissed off upon arrival. I canceled my order and came down to Lakes Cleaners! This man not only dry cleaned my pants, but press my suit jacket so my Dad can have it in time for his speech today and told me to give him 10 minutes! Awesome Guy!!!

I have been to 2 other cleaners prior to this location. I can confidently say that this cleaners is…read more#1 when it comes to customer service, quality of care for your clothes, overall pricing and value. They treat you better than family. Aline, she is amazing. She is honest and hard working. All the staff go above and beyond to truly take care of you and every small detail when it comes to your clothes. You also get a courtesy text when your items are ready for pickup. I have been with them for nearly a year. This is my first review for them. It won't be my last good review either. No matter where you are at in the Valley. I encourage you to come and try out this Dry Cleaners. I promise you that you won't be disappointed. You will build a long lasting relationship between you, them and your perfectly cleaned presses clothes. Highly Recommend!

I was looking for a spot to take my sequence dress for a cleaning, and the places I was calling…read morearound would not take it and I understand because of the material however, here at Canyon gate, they told me to bring it in and they would tell me if they would be able to help me spot clean. I was glad that I did go and that they were able to do the spot clean for me and my dress still look like you. They also refreshed it in meditation. I took many other pieces, dressing, shirts, ties suit, jacket, and everything was cleaned to perfection. There were no weird odors to it, and they were done in the time estimated. The service from the girls are always friendly and the prices are very great and reasonable. They have a drive-through area as well as parking in front.

I had a big pile of clothing that needed cleaning and these folks do not do cleaning or laundry on…read moresite. So I'm not sure what they charge, because I needed a quick turnaround. The woman that was at the store was very kind and does do the alterations on site. Her pricing on alterations is very low. When I need alterations I will be returning. The hours of operation are very limited. So be aware. Alterations are usually expensive and I used to make a lot of money when I did them myself. I know the work involved and she is very reasonable. An altered item that didn't cost you much to buy can look far more expensive when it fits properly. $7 to have pants hemmed is a steal. Go when you're not in a huge hurry and look like a million bucks!

She's so kind to charge so low!! Not only are we getting a great deal, but people who can't afford…read moreor barely can afford an alteration can have their pants hemmed to fit them better! She means the world to me because her price is SOOO affordable but also, she will do my work in 10 minutes, at the most!! I go to another lady that charges a lot more AND takes about a week to do it! Quick alterations means a lot to me. To us all, I'm sure! Thank you Linda!!

Dropped off a dirty bridesmaid dress, and they did an excellent job cleaning and pressing it…read more The hours and location are convenient for me. The staff is friendly and helpful.

I didn't use this business. Business replied, but just told me to go to their other location. Did…read morenot address my request for quote.

I am here for dry clean a wool jacket with leather trim and a puffer jacket. They did a good job at…read morecleaning high maintenance materials and very friendly attitude. I paid around $110 for dry clean the two items. It's good that I can call in and ask for the price before coming to the shop.

Great service and great high quality cleaning and alterations. Everything is also done in a timely…read moremanner and at a fair price.

First of all when I would walk in, I saw this girl working really hard cleaning the machines her…read morename was Krista. I walked up to her. She was amazing with customer service. I asked her some questions about where to get soap and she said if you go into the store and ask for free soap, they'll give it to you or you could buy other soap there she had a smile, and it was very intuitive, because I don't know my way around laundry mats and said if she could help me with anything else let me know and as I continue sitting here and watching her work really hard. The place is immaculate is so clean also very welcoming.

Kleen spot. Just passing thru. Attendant was nice and…read morehelpful. Vacuums need more suction.