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Genesis Auto Sales

2.6 (5 reviews)
Closed • 10:00 am - 7:00 pm

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Davis Honda

Davis Honda

(174 reviews)

Brought my car in for service on a recall. They were quick and did great work. Jess in service is…read morefantastic and great to work with. She kept me updated and sent me the suggested services for my car. I'll be scheduling one of them next week. This is my preferred Honda dealership and I've been getting my car serviced here for years. Nothing bad to say; give them a shot if you need something done on your Honda.

I would give this service center a 0-star rating if I could. I visited the service department on…read moreDecember 12, 2025, and my experience was deeply disappointing. I'm writing this review to caution anyone considering doing business here, particularly if you value honest pricing and transparent customer service. The dealership's website clearly advertised the service I needed at $1,022.70. Trusting this information, I made an appointment and arrived for my scheduled check-in. However, I was shocked to discover that the actual price quoted to me at the dealership was roughly $2,700--almost triple the original advertised cost! When I questioned this dramatic price increase, service reps Matt and Sean offered little explanation and did not honor the online price. Sean stated the service department would ask the website's developer to identify the cause of the apparent misinformation, but they refused to do anything else to remedy the fact that I was misled by their advertisement. The lack of transparency and unwillingness to stand by their advertised rates felt deceptive and untrustworthy. It's frustrating to spend time planning and budgeting for a service, only to be blindsided by unexpected charges. Given my interactions, I attribute the failings to the manager responsible for overseeing the service department. I haven't had an opportunity to directly discuss this situation with the department's manager after requesting it be elevated to that individual, but Sean indicated to me that the manager is aware. On a more positive note, my interactions with the dealership staff, including service reps Matt and Sean, were all professional. The dealership's waiting area is well maintained and comfortable, and the dealership coordinates for rideshare services to provide transportation to customers who don't have transportation, but who don't intend to wait for their vehicle. Based on my overall experience, I strongly discourage anyone from trusting this dealership's service department. If you are considering bringing your vehicle here, be prepared for the possibility of misleading advertising that understates service costs. Save yourself the hassle and take your business elsewhere--there are plenty of reputable shops that value honesty and treat their customers fairly. I hope this review helps others avoid the frustration and lost time I experienced.

Royal Auto Group

Royal Auto Group

(61 reviews)

As soon as you arrive you're greeted as family it's a very nice environment, the salesman get…read morestraight to the point calculating every fees which are very reasonable. Very nice folks who won't give you overpriced vehicles, I now know what dealership to come too whenever I need a vehicle. The lot filled with great vehicles

If it was possible not to give them any stars -that's what they would've received! I purchased a…read moreBMW, manufactured in 2022 from Royal Auto Group (RAG) in June 2024. The car had ~21,000 miles on it, it was still under the manufacturer's warranty and I was told by Igor that it had never been in any accidents. Within minutes of driving the car off the lot--it didn't feel right--it felt a little unstable but I was not overly concerned because I was buying it from a friend of a friend who had purchased 3 cars from RAG in the last 3-4 months. When I got a little time, I'd take the car back for RAG to take a look, but before I got a chance, my dashboard lit up with alarming warnings ie. Collision Warning System Malfunction, Initialization of driving stabilization, etc. I called Igor, the salesman, and sent photos of the warnings'. His response was "The car is fine" "You do know how to drive, right?" which I took to mean--you're not new at driving ". He then stated that I probably just needed to bring the car in for them to turn off a sensor. I told him that I would. Until I was able to bring the BMW in for RAG to assess--I decided to drive my other car, hence, caring for 2 kids with special needs requires extra planning and time that I simply never seem to have, hence, I'm always in need of a vehicle due to the demands of being their primary caretaker. When I did get the chance to bring the car to Igor--he called stating that his mechanic had done a thorough check of the car and found nothing wrong, other than it needs an alignment and suggested I take it to Midas. He then said to me "You must have hit a big pothole because the steering wheel was not straight. I responded," I did not hit a pothole." He responded, "Maybe, you don't remember it" I reiterated--"that didn't happen". I drove my car from RAG directly to Mr. Tire Auto Service in Voorhees for them to perform an alignment. Later, the tech. called and asked me if I had recently had some front-end work done to my car--I responded"No, why?" He stated that the left front outer tie rod had "play" in it (loose) and that the right front (passenger) bolt for the tie rod was missing. He stated that this typically happens when work is being done on the car and the tech. forgets to put back on the bolts. He then stated that he could not do the alignment because he couldn't get the parts. Again, I called Igor to share what I had been told. His response was," They're wrong, they don't know what they're talking about and they're simply trying to get your money", "Please bring the car back to our shop." At this point, I no longer felt comfortable with what I was being told by Igor, therefore, I took the car to the dealership where the car was examined and a report of their findings was provided along with an estimate to fix the issues. BMW's findings included a Carfax report which entailed proof that my car had been in an accident prior to me buying it, which I was never made previously aware of by Igor nor RAG. I informed Igor of the report at which time, he offered to have my car towed to RAG's auto shop and stated that they would take care of it. Again, because the trust was gone, I decided to leave my car with the dealership. I sent over to RAG the costs to repair~$2700 hoping they'd want to make things right and by doing so--pay for the charges to fix my car. They chose not to! The best advice I can give you before purchasing a used car is to get a Carfax report. If possible perform a VIN number check--in the event a car has been in a recent accident and it was reported--sometimes you can see imagines on-line of the crash and what the car looked like prior to any repairs. Keep in mind, not all accidents are reported to the insurance company, hence, some people may opt to have the work done without involving the insurance and in that case--the accident will not appear on Carfax and/or Autocheck, but, if the incident is eventually reported for example using a police report--it will ultimately find it's way on Carfax but maybe not Autocheck which is what happened in my case. It was found on the carfax report but not on autocheck which is what perhaps some of the autions and autogroups are more inclined to make use of or at least that's what they'll have you think. Never purchase a used vehicle without your mechanic (who you trust) evaluating the car and giving you the okay to proceed. Even if you have a good friend like in my case who innocently refers you to his/her good friend who works in the company or whatever the case may be --Always do your due diligence--unfortunately, not everyone like my good friend and I have a moral compass, has integrity, are honest, forthcoming, decent and want to do right by others. If I can help the next person learn from my mistakes--I've done my job. BMW's findings and invoice are below: https://app.mykaarma.com/service-cart/mpi/jQdzqfqRnalgmIEi0xverBa21Jq3wdt8zBjf0Mfr-oE/detail

Burlington Kia - Telluride love

Burlington Kia

(136 reviews)

My experience at my favorite Kia dealership went well I looked at the all new redesigned telluride…read moreand it had fun with John Ayhan he took good care of me.

I had a polarizing experience at Burlington Kia after traveling an hour and a half there…read more My sales associate, Edgart, and Jean Claude were initially professional and kind. Jean Claude honestly admitted they were rolling the remaining lease payments into my new quote, resulting in a $599/mo payment that ignored the internet price I came for. I told Jean Claude it would make more sense to wait until the lease ends this August, and then began walking out. As I was leaving, I politely spoke to my associate Edgart about Jean Claude's honesty and kindness. At that moment, GSM Joe Mazzaferro barreled out of his office. He was aggressively argumentative, claiming my authorized online soft credit pull was 'illegal' (it isn't) and that another dealership's accurate figures were wrong. When I calmly suggested he 'dial down' his energy, he lost his composure entirely, shouting for me to 'get the f*** out' in front of staff and a showroom of customers. As a Tier 1 credit buyer (760+ score), I'm appalled by his ego and lack of professional knowledge. Joe is a major liability to an otherwise hardworking team. I left and immediately reported this behavior to Kia Corporate. Great staff, but stay away until they address the toxic behavior of certain people in management.

Genesis Auto Sales - car_dealers - Updated May 2026

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