1. Gene's Boats

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White Lake, NY

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Gene's Boats

2.2 (13 reviews)

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2 years ago

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Payne Water Sports - Water

Payne Water Sports

2.6(23 reviews)
0.4 mi

I went banana boating and I had the time of my life I felt free and alive. Great expierence, the…read morestaff was so funny and sweet and the boats were nice. Some of these comments are extremely dramatic.

My family rented a pontoon boat from Payne Water Sports in White Lake, NY, and it was one of the…read moremost frightening experiences we've ever had. Before we even left the dock, the boat was already taking on water. As my family was boarding, an employee actually told us that because there was water inside the boat, most of us should stay on the opposite side to balance it. Looking back, that should have been a major warning sign. There were 16 people on board, including 4 children, and we trusted that the boat was safe to operate. Shortly after leaving, the boat stalled in the middle of the lake. We immediately called the company for assistance. Fortunately, a police boat noticed us because they could clearly see the amount of water inside our boat. The officer was able to help restart the engine and personally drove the boat back to shore. Had law enforcement not happened to see us, I don't know what would have happened. We genuinely believe the boat could have capsized, putting everyone aboard--including four children--at serious risk. What made the experience even worse was the way we were treated when we returned. Instead of showing concern for our safety, one employee greeted us with what appeared to be a smirk and accused us of damaging the boat. We were shocked. The boat was already taking on water before we ever left the dock, and we had reported the problem as soon as it stalled. Safety should always come before profits. Based on our experience, I cannot recommend this business. If you value your safety and the safety of your family, I would strongly encourage you to rent from a company that properly maintains its boats and takes customer concerns seriously.

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Payne Water Sports - Water

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Payne Water Sports - Police taking us in

Police taking us in

Payne Water Sports - Water

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Water

Kittatinny Canoes

Kittatinny Canoes

2.3(136 reviews)
23.3 mi

I think other reviews said it but I'll include my thoughts too -- the noise curfew is non-existent…read more We are night owls so we didn't mind. Let's dive in ... Campsite (3/5): These are a bit stacked on top of each other but our group had two next to each other so it didn't impact us too much. Ambiance (4/5): These campsites are right on the water which is absolutely stunning! You really feel like you're in nature, but there is a major road near the top campsites and even by the water you can hear road noise. There was a huge group at the top which partied into the night though we're up late anyhow and it was no issue for us. Consider earplugs if you're not like us. Bathrooms (4/5): These were relatively clean for a campground bathroom. Minus a star here because on the last day the women's room was out of order -- but I believe it was due to another guest, as a member of our party heard someone say "oh no it's not flushing!" TL;DR: Great for those late-into-the-night campers. If you stay here make sure you get a waterfront spot.

This is my second time doing a float trip with Kittatinny Canoes, but my first time from this base…read morecamp and I would never do it again. The employees working there were not helpful at all. After we were dropped off at the launch point, one employee gave a quick safety speech and then disappeared. No one helped us tie our tubes together or navigate the steep drop-off with our tubes to get into the water, which was extremely slippery and rocky. We were told the float would take 2-2.5 hours. This was wildly inaccurate. It took us an hour to float from the drop-off point back to camp. When we previously did the trip from Barryville, the float was much longer. For what we paid, this was a complete waste of money. Then, when we reached the ending point around 4 p.m., we were harassed by three teenage employees who were yelling at us and demanding that we bring up our tubes immediately. There was no one else going out with those tubes at that time, and we simply wanted to sit and relax for a few minutes since the float had been so short. The employees were unnecessarily rude and nasty about it. I feel bad for the people who paid to camp out on this site. It was pathetically small and claustrophobic. Do yourself a favor and book a float trip with another company. After this experience, I would not return to or recommend Kittatinny Canoes at either base camp. EDIT/UPDATE: After the owner's response, I wanted to provide some additional context because I don't feel her response accurately reflects what we experienced. First, regarding the float time: the website states that the trip is 2-3 hours, not 2-2.5 hours. I understand that river conditions can affect the timing, but the conditions on Saturday were considered normal summer levels, with no flood warnings or high water advisories. Our float was significantly shorter than the advertised timeframe. We were also surprised by how close the drop-off point was. The bus barely drove us up the road before letting us out, and the location itself seemed like an odd place to start the trip, being let out in what appeared to be a vacant grassy field directly next to the Riverside on the Delaware townhomes, not even 3 full miles away. I feel bad for the people who live there. It did not feel like we were out in nature, enjoying lush vegetation. I could literally hear landscaping equipment buzzing along the float. As far as the landing area, we did not see anyone trying to get out of the water with kayaks while we were there, nor did the teenage employees tell us that kayakers were waiting to come through. They were not helping people navigate the landing area; they were primarily standing around and yelling at guests to bring their tubes over to the trailer. If they had politely explained that we were blocking kayakers or asked us to move for that reason, that would have been completely understandable. That is not how the situation was handled. Our issue was not being asked to move. It was the attitude and lack of helpfulness from the staff from the moment we arrived. We would have been happy to cooperate if the situation had simply been explained to us. Unfortunately, that was not our experience, and the owner's response does not change what we personally witnessed during our trip

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Kittatinny Canoes
Kittatinny Canoes
Kittatinny Canoes

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Bakker Marine

Bakker Marine

3.0(10 reviews)
24.1 mi

I have dealt with Bakker Marine for many years for sales and service. I currently am on my sixth…read moreboat purchased from them and couldn't be happier. They are courteous, fair and honest. I will never shop anywhere else

purchased a bayliner from them in 2024. The gas gauge was broken from the start. we dropped it off…read moreto repair while under warranty, and nothing seemed fixed. the gauge still wobbles horribly. this past fall received a recall notice from Bayliner instructing us to have dealer of purchase repair it. We had over 10 contacts with Bakkers only to be put off throughout the winter. Come spring, we were put off 3 more times. I contacted Bayliner for assistance and miraculously received a call the next day that Bakker's was ordering parts, and they will contact us in a week. Crickets. I gave them 3 weeks (in case of slow delivery) before calling for status of recall repair. I got the run around again with attempts to blame others for miscommunication. final answer from Bakker's was that Bayliner took account away. this left me back to starting all over again to find a dealership that could take care of the recall. I would NEVER use this business again. In fact, after to speaking to others, I don't know how they stay in business. I have read the other negative yelp reviews and they are all consistent with my experience. While purchasing a boat there may be an OK experience, don't deal with them after that!

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Bakker Marine
Bakker Marine
Bakker Marine

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Gene's Boats - boating - Updated October 2026

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