Cancel

Open app

Search

Generations Pool Care

5.0 (1 review)
Closed • 8:00 am - 4:00 pm

Services - Generations Pool Care

Pool chemical testing and balancing

Pool cleaning

Pool skimming

Generations Pool Care Photos

You might also consider

Recommended Reviews - Generations Pool Care

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Generations Pool Care

You might also consider

Verify this business for free

People searched for Pool Cleaners 806 times last month within 25 miles of this business.

Verify this business

Sparkle Brite Pools

Sparkle Brite Pools

(12 reviews)

We recently moved to the area and Brian @ the store is AWESOME. He's so helpful as we learn bout…read moresalt water pools. He's always so pleasant and helpful no matter how many times we go there asking questions. Thanks Brian for helping us so much and never making us feel stupid.

After being with them, practically since their opening, we're done. This particular location would…read morearbitrarily change our "regularly scheduled" day for cleaning...and we never got angry. They forgot about us several times when their staff would change or their owners would go on vacation...sometimes for more than 2 weeks, and all we did was call to check...and get, "Oops! Our mistake." And we'd take it. So we didn't think it was a big deal when sometimes we'd play quarterly v. Monthly because Patrick, the owner, never said a thing. But this time, while dealing with my husband's illness, then his father's death causing us to have to suddenly leave town, we had problems. As soon as hubby was feeling better, (Feb.) he paid the bill and assumed everything was fine. Until we looked out the window Saturday afternoon and realized our pool had a greenish tinge. So we called. The owner was off, but we were told he'd call back. After WE followed up twice we were told someone would be back out Monday to take care of things. When that didn't happen started calling...and got a call back today. They were going to look into what happened with the "route" supervisor who promptly told us that they weren't coming out as we'd never paid for March's services yet. When we advised we hadn't even gotten that bill yet, he told us that they would not be performing any further services without a credit card on file with the "billing department." This was the first we'd heard of it, but ok....right? Then he wanted to know "how green" our pool had become. We told him that when he was expected Monday we could easily see to the bottom (mind you, we'd been calling daily with little to no luck), but that now it was pretty green. He said the pool probably needed to be re-treated now. And it would cost an additional $200. Hmmm... So granted, we should not have been late on payments (but if they'd let us know the credit card thing WAS an option, this would've been a non-issue), but is it really good customer service to change your customers' service dates with no notice, to randomly forget to service them at all and expect everything to be ok, then to cancel people who have been both good customers and referrers without even telling them you've changed billing policies?Or that you're discontinuing service? Nope. There are other options around. I'm over being held hostage to things that aren't even relayed to me. Communication is key in any relationship and theirs sucks.

Generations Pool Care - poolcleaners - Updated May 2026

Loading...
Loading...
Loading...