I went to Valvoline three weeks ago to get an oil change and they told me that they put windshield…read morewasher fluid inside of my radiator coolant. Then they proceeded to tell me that they were going to drain it out and fill it back up with their own antifreeze. At which time I proceeded to tell them that they cannot mix their antifreeze with what I have or it will turn into cottage cheese inside of my engine. They then did it anyways and told me it would be fine. Here I am three weeks later, and now my thermostat is stuck due to the coolant that they put inside of my engine. I called and made a claim two days ago because my jeep is now in the mechanic shop, and was told they would get back with me to let me know if they would pay for the cost of the repair. The repair is gonna cost $865 and they just called me and said they are declining to help me with the cost of that. They are responsible for this. Not only that, the inconvenience this has caused me, and the two days of work that I have missed, on a week where my rent is due along with other bills, Is now putting me in a major bind. So now, I'm gonna have to come up with $865 to continue living my life and getting my son to school and getting back-and-forth to work every day, all thanks to the incompetence of the people at Valvoline in Gallatin Tennessee. I recommend this place to nobody, unless you want a nightmare introduced into your life because that's what it has become for me. I will never go back and you shouldn't either.

This Valvoline shop services my vehicle promptly with great customer care. I go to this valvoline…read morewhenever I have a service issue. I DO sense the staff is honest about what I need and what I don't need at the time. The manager I worked with was especially kind and was all too gracious, it affected my day to have such a positive exchange with a corporate business!

I do not recommend this location. Went to change the oil and air filter, they left a screw…read moreunscrewed from the alternator. I drove for a while and then my car completely shut off. Went to auto zone and they showed me the problem. I asked the manager there for compensation and began to yell at me. Then I called corporate and they said the situation would get resolved.

I have to retract my previous review. The assistant manager Liz handled my situation so…read moreprofessionally and she was able to resolve the situation appropriately. I would recommend this place.

Excellent experience.5 stars to Tim, who was very kind, respectful and thorough Explaining things…read moreduring the process

3 bays only one bay is open. Waiting for 3 cars in front of me to get serviced…read more How could only 1 bay be open when you have 3 bays

We took our Lexus RX350 in for a full synthetic oil and transmission flush and fill service. We…read morewere treated very well and the gentlemen treated my wife with respect and professionalism, she was very happy with all the guys customer service and detailed communication. I highly recommend this Hendersonville local business, they just earned all of our automotive business from here on out. Fantastic job with our vehicle and excellent price point.

By far the most untrustworthy mechanics around the area. Two thousand dollar total for a radiator…read more They must charge 400 an hour for labor.

There communication is terrible. They could have called me that they could not complete my…read moreinspection.

Wanted my transmission flushed and cleaned. Was told I should go straight to the dealership. Any…read moreshop that's willing to refuse my business because they don't think they're the best place to do it will always receive 5 stars from me.

Two hours for one oil change because even when you make an appointment, there are no techs…read moreavailable and the bays aren't full. I'm assuming someone called off or this NTB is having a hard time staying fully staffed just like everyone else it seems. Aside from the staffing issues and seriously two hour wait, my oil change experience was solid. The price is good and they checked my brakes and rotated my tires. The chick at the desk was funny and nice. The place is clean and there are high tops in the waiting room and wifi.

Stopped in without an appointment to get a tire patched and oil change, they worked me in quickly…read more I have purchased tires and services from them for years. Would highly recommend them.

Quick, courteous and knowledgeable service. Did the oil change quickly, recommended some service…read moreissues which they repaired.

Friendly fast service. Oil change location in front. Fast and easy. What was great is the back of…read morebuilding has a great auto repair facility with very competent technicians. Fair pricing did a great job. Highly recommend for all your automotive needs. Josh took care of my truck and I will be back.

Their selection and customer service is outstanding! Very accommodating. I will take my truck back…read moreto them for all of my tire and service needs.

I've gotten three different alignments at Gateway Tire & Service Center. The first one was on my…read more'99 Ford Explore. It drove okay but the steering wheel was off center. The second alignment was on a '84 Mercury Capri. The guy had no clue what he was doing. I had to tell him what part he could move to put it back in alignment, it drove well. The third was the one that made me realize this place didn't have a clue on what they were doing and it cost me $100. This one was a '16 Toyota Tundra and this "gentleman" was having the hardest time trying to get the toe on the right side to move. Unfortunately this wasn't needed because 5k miles later my front right tire was bald on the outside of it. So I had to go to the dealership to get it lined up the right way. Don't waste your money at this place, you will regret it. And the people working here at the time were not very professional.

First and foremost, Tuffy Tire Gallatin has proven to be a place I can trust! They've always had…read morethe utmost integrity! They take care of me every time, promptly, with expert service and attention to detail, all at a very competitive price. Thank you so much, Tuffy Tire Gallatin...see y'all next time for sure!

Great Value and Excellent Technicians! They are fast and accurate! Tony and his team do superb work…read more! I would recommend them to any one needing vehicle maintenance or repairs. Thanks to the guys at Tuffy Tire !

There are 5 licensed drivers in my house. Two of them are female and another two are teenage boys…read more The average age of my fleet is 15 years and average mileage 207,000. It should come as no surprise therefore, that I am a frequent customer of my local mechanic. I usually visit Tony at Anything Auto, but several times a year he takes a week off to go fishing, and this usually coincides with a catastrophic problem with one of my vehicles. I checked the reviews for other local mechanics and found B&E, coincidentally right next door to Anything Auto. It turns out they are actually close friends and frequently help one another. On this occasion my old GM conversion van had a total brake failure. The lady at the front desk was exceedingly polite, and they got my van inspected, the main cylinder replaced, a minor seat repair and out the door the same day for under $200. I'll definitely be back.

I'll start by saying this is probably one of the most pathetic displays of a business I have ever…read moreencountered. Long story short they had my car for 6 weeks and gave it back to me in worse shape than I brought it in. After I spent $1K getting it "fixed"... and they never called me once. I brought this car to B&E last month on the 5th. I knew about a wheel bearing issue and some sort of leak. When dropping it off I asked them to take a look and let me know so I could order the more expensive parts. I also asked them to check the timing belt in case it needed to be done. They confirmed the wheel bearing issue and told me the leak was coming from the crank seals. I ordered and brought them a new wheel hub assembly within days and was under the impression they were going to start on it, as they said they would. 5 business days later I CALL THEM to which they inform me they have not started because they believed I was ordering the $20 seals to fix the leak. I informed them that I never said that I was only ordering the expensive parts and gave them the go ahead to order the seals. 5 more business days I check the status of the car and now they tell me they can not separate the hub from the spindle knuckle and I will need to order another part. This is when they finally inform me the timing belt needs to be replaced. By this time we are several weeks in. I continually asked them what they thought about the car whether it was worth putting $ into. They kept saying they wouldn't know or be able to give it any inspection really until it was fixed and running again. I was finally back from vacation at this point and brought them the timing belt and they had found a spindle knuckle. They then informed me there were 2 cars in front of me (somehow) and my car still would take yet another business week. I finally show up to pick up there car which they told me on two separate occasions earlier in the day would be ready - it was not. There was some hose that was swollen and they told me they would have it in one more hour. Nearing the end I finally get a call saying it was finished. I went and paid them and I made it .4 miles down the road before it started smoking and I parked it. Once again back at there place they now inform me that there is a separate leak they knew nothing of (because they are either trying to get my money or they truly didn't know and are horrible at their jobs). So needless to say I am done with them and the car. I asked repeatedly if the car looked solid enough to put $ into and fix up to which I never got much of a reply until the very end. I'm not sure how you run a business on a clean conscience.