We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

I wouldn't use this plumber again. He spent a large chunk of the time for looking for stuff in his…read moretruck - which he charged me for. I was very clear about what I needed - a standard sink mount. He worked at a pokey pace. I did not get a sink mount - but cheap metal brackets you can buy for 97 cents each ($60 parts). One of the brackets is installed incorrectly and wiggles - it's not tight. He also drilled into my kitchen cabinets - unnecessary if a proper sink mount had been used.

The best plumbers around! Fair, honest and fast too. Highly recommended! I really can't speak…read morehighly enough.

These guys are the best. Had a main sewer line blockage shortly after wife being in hospital and…read morehouse company due soon. Panic! They sent a pleasant, personable tech to my house within hours and solved the problem. If you ever have a drain emergency these folks will address it in a competent, thoroughly professional manner.

I had clogged kitchen sink and contacted them on Monday night, they quickly responded with an…read moreestimate. They also gave me multiple availabilities for the next day. The technician Santo came and fixed the clogged kitchen sink drain. It was deeper clog so he used a long snake and made sure the pipe to the main drain was unclogged. He also gave me tips to prevent the same thing happening again. I would use them again in the future.

I am a new customer and found them to be an amazing company. Excellent customer service with great…read morecommunication skills. I was dealing with "Thermoil in Belmont, MA" and got zero answers from them with back and forth nonsense about an electric water heater that I needed replaced. So after a few months of nothing from "Thermoil", I texted 128 Plumbing in Wakefield on a Sunday, got a response and had an appointment for the beginning of the week. They had a person come over to look at the work I needed done and the next day they had "Tony and Santos" come over for the installation of a new electric water heater. They have great service plans for their customers, giving you the top products offered in the field for your piece of mind on longevity and durability. You know who you are dealing with when someone comes over to work in your house with company vehicles. Not someone in a beat up personal vehicle that looks like they are having issues. If there were more star ratings I could give for 128 Plumbing it would be a 100% star rating. Charlie Boyd Chelsea, MA

Quick service and the technician was prompt. Price was on par with other competitors but I feel the…read moreservice was above and beyond.

I have no idea how these guys have any good reviews. They don't return phone calls. We have called…read morethem at multiple instances. But this will be the last.

Dan replaced broken sewer line in the basement. A nice job done at a reasonable price. highly…read morerecommended.

i usually like to call for 2-3 quotes but only did 1 with with Renato and he seem like a fair…read morestraight shooter with reasonable prices so i just went with him. got my water heater replaced, he prompted me that my pipes have not been in compliant since i bought my condo, also recommended to install automatic shut off valve. all the recommendations makes sense so i went with him. he was out the next day and finished job same day. no issues so far so would recommend him if you are looking for a good plumber who knows what he's doing. i got my property inspected as a new unit and the house inspector did not make any comment on the proper pipe that should be installed on a water heater.

These folks are awesome! They came out and replaced my hot water heater the next day. The folks…read morewho did the work were nice. They were reasonably priced and knowledgeable.

I had what I consider a small job: replace two non-working shut-off valves from my kitchen water…read moreline, and one for the toilet water line. I must have called eight different plumbers or companies. Three would not provide free quotes or estimates, and they would have charged outrageous service call fees that one has to pay regardless of whether one accepts their quotes. Three companies offered free estimates and quotes. One quote was so ridiculously high, and when I questioned the price they described that the price included "Isolating water supply to unit by means of water main; relieving the pressure...." and the list went on and on, including a ridiculous list of normal steps for any plumbing job, including checking for proper functioning and leaks, as if these were the reason for the high costs listed on their estimates. It was a bit insulting. Petros was the last person I called, and he was refreshing. He asked for pictures of the valves in question, and before he gave me any quotes over the phone, he explained the options for repair and recommendations. He described the cost of the different types of valves (spoiler alert---they are not that expensive)--and explained his fee. No, he was not cheap, but I so appreciated the no-nonsense explanations and upfront pricing. I knew what the job was going to cost me, and exactly how much of the cost was going to materials vs. labor. Old fashion-business model and transparency that I appreciate. When he came to the house, he was friendly, efficient and professional; he explained and showed me what he did and what was wrong with the valves that were broken; and left the premises clean when he was done. He is a two-man company/team, so I cannot attest to how it would work calling him for larger jobs or emergency jobs, but I will definitely use his services again in the future.

I had my 75-gallon gas water heater replaced and had a very positive experience with this company…read more From the initial quote through installation, everything was handled professionally. Communication was clear, scheduling was straightforward, and the team arrived on time. It is most helpful that Mr. Floros uses text messaging to communicate. It makes the process so much easier. He explained the work in detail, including the equipment being installed and what to expect during and after the process. The installation itself was efficient and clean. They took care to protect the surrounding area, removed the old unit without issue, and ensured everything was properly connected and functioning before leaving. It was evident that they were experienced and followed proper installation practices. Overall, this was a well-managed, professional job. I would use them again and would recommend them to others looking for reliable plumbing work.

I've been using Ken and his team for several years after a referral from a friend. They have been…read moreprofessional, reasonable; informative, helpful, and have proven work. I recently decided to try replacing my very old sink disposal that was making a loud grinding noise. It was at least 30 years old so I wasn't surprised. The repair was surprisingly easy as I used the same brand to replace and the flange is the same after decades so I didn't need to do the hard work of interacting with the sink itself. When I pulled out the old unit, sure enough there was Ken's sticker on it from when he installed it for the prior owners of my home decades earlier! It was so old it didn't have an area code needed. Ken's team also told me about some repairs that could be safely deferred and done with the help of the local town when they did other repairs they are responsible for, which saved me about $1000. Tip: visit the Absolute website as there are usually coupons available to reduce the service charges.

I have to upgrade my experience. Since our first encounter with Absolute, we had a couple new…read moreissues arise and they were the first ones I called. The first one was a leaky radiator pipe in our bedroom which they were able to fix quickly and saved us from having a major problem if the leak continued and or if the pipe outright busted. The technician also noticed a problem with our water tank and gave us suggestions as to how to fix it. I gave him the green light and he was able to do everything in one day which saved time and rescheduling costs. This past week, I asked them to do what was supposedly a quick and easy faucet replacement in a bathroom sink but it turned out to be more complicated than expected. Bryan and very good in explaining everything and getting all the repairs done. So, after using them 3 times and been extremely satisfied with the results, I felt that I needed to upgrade the number of stars to reflect how much I appreciated their time, work, professionalism and helpfulness. I hope to be able to keep this relationship going when other projects arise.

Magnifico Plumbing and Heating are excellent plumbers. They were prompt, professional, and…read morecourteous. So, what's the problem? If you are in the top 1% of wage earners in the country, then these guys are right for you. They were at my house for 50 minutes, replaced a faucet stem valve and a bathtub drain plug for $600.00 dollars'. (Cost of parts on Amazon are on the top side $50.00.) Now, let me be fair. I never asked for his hourly rate. That's on me, not the owners of Magnifico. I'm stupid, don't you be.

these guys are the best in the business. always on time, communicate very well, provide A+ service…read moreand value. cant recommend them enough

Kumar came to our home after we were having trouble with our garbage disposal and fixed it in no…read moretime! A+ service all around.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!