Wife backed into the garage door and it came out the tracks. Contacted about a dozen garage door repair shops and Dean immediately replied. He also had the most affordable quote. He arrived the next day in the morning, when he said he would, and gave me a diagnostic of the damage. Me, knowing little of garage door mechanics would have bought anything someone sold. Honesty with customers goes a long way. He let me know what the issue was and he would be able to fix it with no issue; which is exactly what he did! Few things I learned from this. 1.) Call Dean for your repairs. 2.) Wife is now parking on the street. read more

General Garage Doors & Gates - Garage Door Services Near Me

The door guy is not honest at all, I scheduled a maintenances for my garage door and this guy came and released the the lock and told me to try the weight of the door and said " see you now how heavy the door is, that's because of the spring' bad." They he changed my spring and charge almost 600 dollars. And after he installed the new springs and lock it up again and the tell me "now you see how much it's light." It's my first time to cope with the garage door and I have no idea what's going on and I was treated like an idiot. After the guy left the noise is still there. This is a cheater. Don't use it. read more

We called general garage to have a completely new garage door motor and side gate put in. The service we received from this company was above extraordinary from the level of the materials to the overall customer service an impeccable sense of punctuality and top quality work thank you so much general garage! I don't think I could've asked for a better service. They even completely build from scratch completely a new wooden side gate with nine planks for no charge! You guys are amazing God bless! read more

General Garage Doors & Gates - Garage Door Services Near Me

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Thanks you General Garage Doors & Gates ! Yesterday night my garage spring got broke and my car was stuck I called them we set an appointment They came on time and fixed the problem Thanks again for your help read more

Dean responded to my inquiry quickly and was professional the entire time he repaired our garage door. His fee was fair and reasonable. We will definitely call him again for our garage door needs and will highly recommend him to our friends and family. Thank you Dean! read more

Dean and his team do fantastic work!! My wife presented them a picture as inspiration and they blew it out of the water. Easy to work with, field crew is very professional and polite. Top notch craftsmanship and business ethic. They will get my business again soon. read more

General Garage Doors & Gates - Garage Door Services Near Me

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This guys are life savers ! I called yesterday late in the night because for some reason my parents garage almost broke wheels came out it was Scary!! he explained to me how the system works and the spring was broken ! I didn't see it by myself , he gave me 3 options with a different quality and price and also he give me a discount because I'm a Yelper ;) The service was amazing and the price was great Thank you General Garage & Gate Definitely recommend ! read more

Happy with my new opener and keypad :) I called them today and same Day Service it is! Came gave me 3 options for new opener that can fit my budget and because I'm a yelp customer they gave me keypad for free :) Thanks. read more

Yes ... they were very good . I think you would be satisfied The man programmed and told me that a fob that I bought on line would not work with the opener we have read more

Kfir is very knowledgeable, courteous& did an excellent job. I would like to recommend Your company to my friends for your excellet services. read more

We highly recommend General! Dean responded very quickly to my quote request, and came out to inspect our broken garage door the same day. Work was scheduled for the following morning, and finished up by Jorge--everything was handled very professionally & courteously, and we'd be happy to use their services again. Thanks! read more

What do you do when your garage door completely comes off the track, and you're leaving for vacation the next day. Dean, halfway around the world, called his tech to come that day. He made the repairs, it worked great again. Terrific service! Thank you. read more

We've had some problems...Like many people, we were in a bind with a broken spring and needed help asap. When we called, we were given what we thought was a reasonable quote. They were going to come out same day but called to reschedule for the next day. The technician comes out and quotes us a price way higher. Basically, the first quote we were given, they forgot to include the cost of instillation/labor. It caught us off guard and we were going to pass then they offered to give us a small discount. We agree and then they proceed to replace the door, but the door won't close all the way. They say they can fix it, but it will be an additional charge. Now we are feeling a bit of distrust after the whole misquoting situation and honestly feel that making sure the door is adjusted properly so it will close after replacing the spring should be part of what we are paid for so we refuse to pay extra and they leave and "forgot" to deliver on the discount they promised. I talk to the owner(?) and he says he will call his tech and figure it out. He calls back saying he will mail us a check right away. A week passes and nothing. I call again and he "forgot." Finally we get it but are still very dissatisfied. Fast forward 2 months and I go to close the garage door and it slams down. Because the tension was not adjusted properly, it put too much tension on the arm and the screws flung out, ripping holes in a bracket. We are in the process of getting it fixed but we are not happy with the quality of work and feel that we got screwed over. Definitely will not recommend. read more

We had a issue with a broken garage (spring) that needed to get repaired. My car was stuck in the garage and I could not get the garage to open manually because the way the spring was pulling/broken. We called several companies and we're very pleased that General Garage Repair agreed to come the very next day. They scheduled a estimated time of arrival between 10am-11am. At 11:30am they had not called nor showed up. My Husband finally called them and they said they would arrive by 12noon. At approximately 12:30pm they arrived. The technician appeared hurried and bothered. He did however quickly diagnose this "issue" as a broken spring. He offered to replace the spring at a price of $475 (3 year warranty) or $925 (10 year warranty). I quickly investigated the price of a spring replacement and discovered they actually cost to replace the part anywhere between $50-$100. I questioned him about this price discrepancy and also questioned what his labor rate/hour (he quoted me $85/hr) and how long it would take. He told he that it would be done within 20mins. I verbalized my concern over such a inflated price and suggested that I buy the spring and that he return to install it at later time. He said he could not/would not do that and went on to say "I'm paying for his license, etc, etc". "I paying for him to show up". I was very frustrated and had him then call my Husband (who was not home at the time). He was very rude to my husband on the phone and said "I don't have time for this", "this is a good price", etc. The price somehow came down to $375 in that conversation miraculously. Out the door $399 (with taxes). My husband reluctantly authorized the work because it was a Sunday and I just needed to get my car out and by this time I had wasted half the day waiting on them. On Monday, I did some research of my own to verify all the statements made from the Tech at General Garage Repair. Apparently we had been swindled. The work should have/would have cost at least one third to one half of what we were actually charged. I will never use nor recommend General Garage Repair to anyone again. I could not justify the way I was spoken to as a customer, but was extremely disturbed by the lies and cost inflation and simply just to taken advantage of by this company. Run away as far as possible from General Garage Repair unless you want to be taken advantage of, lied to, and no regard to customer service. **Update from response below** 9/5/17 Owner of General Garage Repair called me and yelled at me "how dare I post this review" and demanded that I remove my review. He tried to explain to me that even though his technician responded to my appointment booked directly with General Garage Repair, even though the technician gave me a invoice billed directly from General Garage Repair, even though I wrote my check directly payable to General Garage Repair, and even though his Technician handed me a Business Card with all of General Garage Repairs information--- that that technician was "working for another company", and this "this was not his problem". This company is even MORE ludicrous than I originally thought! I can't believe the owner of this company is even worse than the technicians he chooses to employ. **Update of Review** Owner replied to my review via email and continues to provide the excuse that the technician that responded to my Home for the repair "was working for another company at the time he services my garage opener". I responded that he was paid with a check payable to "General Garage" and the owner hung up on me. I guess there was simply not an excuse on how in the world the check could have been cashed when it was made to an entirely different company. Hmmmm, interesting!! The owner and this company is a joke! read more

Very happy with my new garage opener and the service provided. I called and Dean came out the same day (a few hrs later). He tried to fix the old opener but it was very old. Installed new opener with keypad and made sure the cars and remotes worked perfectly and installed WiFi on my phone to control the unit. He kept in touch on his way here so I would know when he was arriving. He was easy to work with, professional, offered a fair price, and did an outstanding job. Have already recommended him to other neighbors and friends. read more

Yes, very good. Returned phone calls in the evening. Contract was easy to follow and clear. Service was on schedule. Everyone was very pleasant and easy to work with. Terrific customer service!!! read more

This company just fixed my garage door! The service guy came in an hour and finished the job quickly ! He is very knowledgeable and answered all my questions! I will call this company again in my future needs for fixing my garage door and opener! read more

Efficient, polite, everything good. Grateful for their expertise and speed!

20 Stars. Edan and his team were truly professional and most importantly honest people. I have done a complete remodel of my house and I have come across such horrible contractors and I'm embarrassed to say I have been ripped off as well. I called Edan to look at my deck and have cable railings put on. Amazing work and best part is the value you get for your money. Trust me , I got several quotes for the deck and railings. But these guys were super competitive and the work was immaculate. So then I asked Edan, hey do you do other things? And then I showed them my bathroom. They demolished it and gave me a designer bathroom. Then talked about a room addition. Transformed a portion of my garage for a room. Then our entire driveway gate, again amazing value for I did my research. Keypad and all that included. Then I had my pool deck done with them as well. Then the stairs to my backyard. Then they put a solid steel beam under my deck for structural support. I gave them a new job after seeing the completion of previous jobs. I can't stress the level of work and precision behind it. Using a level and checking things twice, these are the guys who value precise work. And the best part is the value you get for your money. For the first time, it was a pleasure to pay them for I was super satisfied with quality work and they were happy as well. This is how business should be done. This is why I am writing this long review for I recommend these guys for anything. I don't want anyone to deal with what I had to deal with in regards to so many shady / lying contractors out there. These guys are the real deal and they TRULY care about their work. Thank you Edan and his team for being good human beings that take pride in their profession. And thank you for not going around looking to screw people but letting your work speak for itself. read more